Ongoing overtime at work and my partner's shoulder surgery caused my house cleaning to fall behind…read more In an effort to get the house back to an acceptable level of clean, I began searching for a housecleaning service. I made the mistake of using an informal service that I found online. Although the "other" cleaners worked hard, they were not thorough nor did they have initiative, follow directions well, nor did they communicate well but I went with them because they were cheap. That was a mistake. After a disappointing deep clean by the other company, I asked Molly Maid of Southwest Cook County to come out. Although more expensive, the service is well worth the cost. In October 2020, Daysie and Maria came, on time, and thoroughly deep cleaned my home hitting all of the details without me having to point them out. Everything was clean and spotless after they were done. I did not even know my stove could be that clean. I carefully went around with a critical eye when they were finished, concerned that I would find missed items as I did with the original service I used and there were none to be found. Their supervisor also went through the house, checking door jams, countertops, showers, everything, to ensure that my home was truly clean. She did find an item or two and had them take care of them. I cannot express the joy and peace of mind that they brought me and my partner. Also of note, they are great communicators. Becca, in the office, followed up to check on my experience. She is available by phone and email. They text reminders. (Although being able to text them back would be a nice addition, I will not fault them for lack of it.) If you are considering using them, they are flexible - they can exclude rooms if you are trying to get the price down. They accept check or credit cards (for small fee). They work with your schedule (my partner works overnight and goes to bed at 11AM. They were able to schedule ongoing cleanings earlier in the morning so it would be done by the time he is home and wanting to go to bed.) I highly recommend them and look forward to continued use of their service!

I've been having Molly Maids clean my condo monthly since last May. Katie and CC have been…read moreexcellent cleaners. I've been very happy with their work and would gladly recommend them to anyone looking for maid service.

I'm so extremely happy to have found great and affordable cleaners! My house was a mess! I don't…read morehave time to clean. I go to work, come home cook dinner, put my daughter to sleep and then I sleep. When is there time to clean? There's not! I left my messy and dirty house this morning and when I came home from work I entered a clean house. So happy with their work I will have them come weekly to maintain it. Anthony responded promptly to my yelp request and came the following day to better evaluate my house to give me a quote. Thank you to Ana & Atil for deep cleaning my house today.

Extreme Cleaning just completed a deep clean of my home. My thanks to Anthony with sspecial thanks…read moreto Ana who did the work. Ana was pleasant did an amazing job nothing was missing everything's put back as necessary. This company has it going on. Support them you will not be disappointed. Good value.

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

Good people to do business with. Michelle is very honest and trustworthy and will go the extra mile…read moreto provide great service.

I've used this company to clean airbnb and long term rental units I own. Not only do they do a…read moregreat job but their communication is top-notch. Always respectful and responsive, they make things easy!

My team, Zoriana and Mariana are amazing! I had a deep clean after too many years of not. They did…read morea fantastic job and now I'm having them come back every two weeks. They are thorough, friendly and efficient.

Services easy to schedule and very high quality. Everything is as advertised! Clear pricing and…read morereliable

Hard working father and son family business. You'll be at ease having them in your home.read more

I highly recommend the Great Guys!! The company was easy to deal with, from quoting the carpet…read morecleaning to scheduling a service date. The team did an awesome job!

Having the Queen of Queen in my house last week was definitely one of the nicest experiences I've…read morehad in a long time period the 2 folks were so kind, gentle. I mean, they cleaned my windows. My windows haven't looked this good since I moved into this house 5 years ago. They did the tracks, they did everything. They even got some windows upstairs that haven't been done in 5 years because nobody could ever reach them. So I really appreciate these people and I'll tell you if you hire the queens of clean, I gotta think based upon my experience that you're going to be more than happy, not only with their pricing but with their service, the quality of the work and also their pricing, because I got to tell you. I had prices from other window. Cleaners that were $200250 more. So the Queen of cleans hit it out of the park for me. Kevin Raines

Wrote back super quickly. Had availability. Super nice and friendly but unfortunately I was too…read morefar and I didn't notice before I sent the request.

The owners are professional and make every attempt to make sure you are satisfied. The cleaners do…read morea good job, and if there is anything that needs to be redone you can talk to them about it, they are even willing to come back. Price I would say is very fair for this type of service, for our place. They do a great deep cleaning as well, where they actually get on their hands and knees to clean corners and wipe down hard to clean places.

Love these cleaners. They're efficient and communicate well. Friendly and professional and politeread more

Tanya came to help with a move out clean with two days notice. She was amazing and my place was so…read moreclean I had to face facts about how gd dirty I am normally. She was in the kitchen for a very long time because...I had no idea how dirty it was. The counters feel totally different, the chrome all over the apartment could meet royalty with pride. She was fast and did things to my bathtub I didn't think were humanly possible. What a pro. She was late so I almost had a heart attack, but what she did in 3.5 hours fully blew my mind. Thank you Gia!

I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

The woman are lovely and do a great job cleaning my home. I will continue to use them, weekly. My…read moreonly issue is that I somehow have trouble talking to the office which doesn't always let the cleaners know what is going on.

TLDR: Accurate quote, on-time, friendly service and management, but attention to detail not quite…read morethere. Would recommend for general light cleaning. I have never had my home professionally cleaned before, but I decided to splurge and hire CCH to clean the condo I just bought as I knew the previous owners had a child, a pet, and more likely than not wore shoes in the house. I quickly received a quote (which ended up being accurate) and set the appointment for a few hours after my closing meeting. The cleaners texted me to let me know they were on their way. They arrived on time and we walked through the unit together while I pointed out the areas I wanted cleaned with focus on the floors, appliances, and bathrooms. They set to work and as they completed an area, they would ask for us to review. Everything generally looked good - we pointed out some spots on the floor that were still present after that area was done and they said the spots would not come out. The floors visually looked good after they were finished, but after they left and I walked around barefoot for the rest of the night/the next morning, I found that the soles of my feet were black from dirt. I brought this up to the owner who gave me the choice of having them come back to clean the floor again (since it was within a 24 hour guarantee window) or a partial refund. I opted for the partial refund as it was inconvenient for me to have them come back. I then spent a few hours recleaning the floor myself with Bona hardwood floor cleaner (which took care of the spots as well). Over the next day I also noticed some light grime on the kitchen cabinet handles and inside the refrigerator that had been missed. I think CCH would be great for a general, surface to mid-level clean and then just do some detailed work yourself afterwards. Thank you to the owner for working with me on a resolution!