I had an excellent experience with Sash. He repaired and adjusted my bracelet while I waited, which…read moreI greatly appreciated. His workmanship is highly professional, and he took the time to make all of the adjustments I requested with great care and attention to detail. What impressed me most was his kindness and willingness to fit me into his busy schedule. Not only was the quality of his work outstanding, but his pricing was also much more reasonable than I expected. It's rare to find someone who combines expertise, professionalism, fair pricing, and exceptional customer service. I recommend Sash without hesitation and will gladly return for future jewelry repairs and adjustments.

I don't normally write negative reviews, but this business definitely needs one, and people need to…read morebe aware. I am a native New Yorker and can spot a PROFESSIONAL CON ARTIST when I see one. SASH is one of them. He's nice on the outside, but he's good at fooling new customers. I gave him the benefit of the doubt based on his reviews and trusted him. NEVER ignore your gut. He is indeed a SCAMMER that has been fooling people for decades. You'll realize that after the great conversation he has with you. They will try to remove this review but I was a real customer. Believe the other reviewers telling you the same. I brought in several pieces of jewelry for repair along with tipping Sash, expecting professional, long-lasting work based on the reviews. Unfortunately, within approximately two months, ALL OF MY JEWLERY BROKE/FELL APART. I was SO disappointed because the purpose of having jewelry repaired is to ensure that it is fixed properly and lasts. The quality of the workmanship is EXTREMELY POOR. He then proceeds to blame his poor workmanship on your jewlery (similar to what others said here). That was NOT the case. My pieces are all genuine and well-made. I've had pieces repaired decades ago that have never split open like this. In my opinion, Sash came across as VERY misleading. He talks and distracts you with conversation. He spoke about family and friends, who seem to be the ones receiving the highest level of care (and the ones writing the good reviews), while new customers receive poor service. He also intentionally adds on additional charges without confirming with the customer, that was fine with me, but at least provide the service you charged for. I am posting this review so that other customers can make an informed decision before spending their money here. If you are looking for reliable jewelry repairs, I would recommend considering the other jewelry repair businesses on the same floor. I went to another guy and he did a fantastic job. I regret spending so much money and hope this review helps other potential customers avoid a similar experience.

I was looking for resizing for my two stackable rings that were too small for my finger. I have…read morebeen searching for a jewelry store that can do resizing for my silver rings. They were very reachable, I contacted them outside of business hours and they were able to communicate effectively based on my schedule. They offered a great price for my rings and were upfront about the processes and options needed to keep my ring as beautiful as when it was gifted. The office was confusing to find as it's located within Radio City Music Hall but they were very affected. I was able to get my ring resized and completed the same day. Very nice location, solid work, and a reasonable time table. I would recommend Loucri Jewelers.

They were extremely nice and helpful throughout the entire process. Also very patient with me…read morethroughout, many thanks to the team for helping repair a sentimental necklace

Not sure what the deal is with this place... I collect watches and have a large collection. I work…read morearound the corner and it popped in twice to sort of look around and see if there's anything that catches my eye that I might trade in some pieces for. Both times I've been there today. He wouldn't me and showed me like one watch but I asked like one or two questions. They're just like thank you goodbye basically I can get the hell out of the store. We have a great inventory and a lot of the pieces I've never actually held so you're kind of wanna look at them before you spend. I don't know $50,000 or something.. anyway I don't think I'll be walking in that store again

I have a 12 year old DLC GMTII with a worn oyster bracelet. I tried several other online sites…read morewithout success. Boris at Motion In Time texted back right-a-way with a price to replace the bracelet with a new DLC coated one for a great price. (I was quoted a higher price to repair and re-cost the old bracelet from a watchmaker in London). He turned around the watch by the end of the week and shipped it back overnight to Portand. Couldn't be happier with a watch that looks as good as the day I bought it 12 years go. Thanks again Boris.

Excellent repair shop! I went there to have my sister's old carousel music box repaired. The owner…read morefixed it in a few days and it was at a very fair, reasonable price. The store also is great place to explore if you are interested in vintage watches. Definitely worth checking out! Highly recommended.

This place is a hidden gem - the owner fixed my necklace in 5 seconds, and was very kind. Everyone…read moreshould go here to get their jewelry repaired, no wait, high quality, and a great local business to support!

Great job! Short wait time, very reasonably priced. Had my Marathon medal engraved, entire…read moreprocess took about 30 minutes, with waiting.

I brought in 4 Tiffany wine glasses to have engraved and was extremely disappointed with the…read moreoutcome. Although I was warned there might be small fragments from the engraving, I was assured the work could be done. If the glasses were too thin to engrave safely, the job should never have been accepted. After engraving, the glasses had visible cracks, and when I went to gently hand wash them, they completely shattered. Not only did I lose 4 Tiffany wine glasses, but I also paid $120 for this service. Very upset with the lack of responsibility and poor customer service.