Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

I hate coming home to a mess. It stresses me out…read more But between managing a busy work schedule and trying to fit in quality time with my kid, my free-time is limited, and spending weekends doing chores like cleaning is not something I particularly want to do! So I didn't ... and surely enough, despite my efforts to try and tidy up here and there, the mess built up. At first, I didn't really notice it, but then little by little, the place became unmanageable. It got to a point where I hated going home because I felt like I was walking into pigsty and it depressed me. After trying to ignore the issue, I reached a point where I decided I needed to do something because ignoring the problem was not going to fix it; and if I wanted to change the way I felt about my messy home, I needed to either spend the time cleaning or spend some money hiring a professional to help me. I'd never hired a professional cleaning service before and practically speaking, I initially had three concerns: (1) where do I find one? (2) can I even afford it? and; (3) can I find a trustworthy company where I feel safe entrusting them with my keys to come in and clean my place while I'm not home. As for my first question, I literally didn't know where to start. Eventually, I managed to find my way to Yelp and looked up services that are near me. I'm in Edgewater and based on my location, it recommended 4 places, so I requested a quote from all 4. Express Cleaning Team was the last to respond to my query but I'm really glad they did because it solved my second concern: cost. I originally had an idea of how much I wanted to spend but after receiving quotes from the first 3 services, I was left feeling disappointed because it was WAY beyond what I wanted to budget for a weekly appointment. It turned out that ECT's rates are so reasonable and affordable, my only regret is not having looked into this much sooner. All I had to do was to fill out their booking form on their website. Once I completed their dozen or so questions, I was quoted less than $100 a week to clean my two bedroom/one bathroom apartment. Now that I knew there was a service near my home that fit my budget, the only thing I had left to determine was whether I could trust them enough to give them a copy of my keys to clean the apartment when I'm at work. I wanted to make sure, so once I got an email confirmation from Jimmy, I asked him if it were possible to meet someone from the company on a weekend when I was home. Despite being outside of their business hours, his wife Fary graciously agreed to come by on Saturday to meet me and personally clean my apartment. I mean, how amazing and awesome is that?! It was her day off, but she still nonetheless took the time to come to my home just to meet me, give me the peace of mind, and did a truly AMAZING job. I didn't stay the entire time she was there but when I came home later that night, I was left speechless. I was so stunned and grateful for the care and attention that was clearly spent because everything was perfect. Honestly, it was like every little thing was carefully put in its place and every surface was expertly cleaned. You could easily tell how much care and attention was spent making sure I came home happy. If you're reading this review, you may be interested in hiring a cleaning service but have similar concerns about actually hiring one like I did. If so, I hope this helps in your calculus for reaching a decision. I was very pleased in my decision to hire ECT and I'm certain that going forward, I will actually want to come home instead on being depressed whenever I walk through my door.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!

I called Dale Sr. to get a quote for carpet installation in an attic stairway and he was very…read moreprompt in scheduling an appointment and going through carpet options. He gave a very reasonable price for the work and was able to schedule me pretty quickly. He helped me pick out a nice low pile industrial carpet that matched the color scheme of the attic and would be able to stand up to lots of foot traffic by the kids. Dale Jr. came on time to install the carpet and was quite diligent in getting the carpet installed, even though the stairs had some tricky turns and landings. All throughout the process both Dale Sr and Dale Jr were professional, polite and prompt. The stairs look great and I would definitely recommend them to folks who are looking for carpeting work.

Dale is a local businessman who takes pride in his work. I had a special challenge being in the…read morecondominium with there many requirements to work in the building but Dale did a fine job. I would recommend this company to anyone.

Jonathan and his team did a terrific job changing my horrible looking floors into brand new…read morehardwood floors, I was truly shocked by the results!! I thought I needed to get completely new hardwood floors but refinishing was extremely cost effective and the result speaks for itself. The price was very competitive compared to the competition. I went for the Royal Mahogany finish and it now looks very modern and luxurious. To sum it up, they poured their souls into my floors and I can't be any more grateful. I will be using them for all my future hardwood floor projects!!

From the owner: With over 16 years experience in all types of flooring you will get Better service and excellent…read morequality with us. We specialize in Hardwood, Laminate, Ceramic, Vinyl, Pre-Finished and Unfinished Flooring, and we can can do custom stain colors. We strive to take care of all your needs from start to finish and you will deal with the same person from beginning to end of the project. Our goal is to make you a happy and satisfied customer! Call today for a free estimate!

I really wanted to give this company a good score as the floors came out very nice (with a few…read moreitems that needed to be addressed). However, their lack of follow up as well as addressing some issues make me not comfortable to recommend them. They were supposed to be at my house for 2 days it ended up being 4. Unfortunately they were shorthanded and sent only 1 contractor for the first day and a half. When the second person came they made it clear that they did not want to work "one more _____ minute than they had to". Clearly not happy with their work situation but I didn't need to hear it. They also did not provide a quote for my landing which was in between 2 sets of stairs so that did not get done. The biggest issue is that there were areas of my floors that needed to be addressed after they left and despite my reaching out numerous times no one ever came out to actually see what the issues were. They wanted me to send pictures which I had done twice before. Once they have your $$ they don't seem to care. Suggestion, if you do choose to use them do not pay in full until after floors are dried and you can fully inspect them.

We had a very mixed, mostly poor, experience with Floored at Home. We would not recommend this…read morecompany, especially if you have anything other than a very simple, straightforward project. After 2023 renovations of our kitchen, we had some separation between the wood boards and buckling (spring 2024). The initial assessment and estimate with Tom were great - very clear issues and methods for resolution. The team thought the reason for the separation and buckling was due to the kitchen cabinets being placed on top of the flooring rather than allowing the floor to float. They came as scheduled to remove the previous flooring and put the replacement floating bamboo flooring down - same material as the 2023 original. However, they placed one cabinet/side bar on top of the floor after installation, which worried us since we were told that this was the cause for the issue to start. After they "finished", we didn't hear from Paul (our project manager and co owner) for 9 months on this issue (after multiple calls, texts and emails from our side, no response from them). He only reached out because he realized they hadn't invoiced for our final payment -- we were wiling to pay the entire time- just wanted to hear back about the possibly incorrect installation. Paul was rude, not professional, and had horrible communication skills. The floor again separated and buckled only 10 months after they replaced it in 2024- in the exact same place that they "corrected". Since then, it's been 4-5 months of back and forth with Josh- the company owner, long periods of silence and emails ignored (overall terrible customer service), and most importantly, no execution or resolution to either the incorrect installation or repeat issue - no one has returned to our house.

We recently hired Inna's Cleaning Service for general cleaning of our home. Scheduling an…read moreappointment was easy and Inna responded quickly to my messages and she quoted me a very reasonable price. On their first day, she and her team arrived *exactly* on time, which was a was a good sign but it was only the beginning. They got to work immediately, vacuuming and scrubbing the house from top to bottom. I was impressed with just how thorough and efficient they were. I don't know how they did it so well, but the areas around the burners on our stove haven't sparkled this much in years! Every floor was spotless, bathrooms were immaculate, and the house just feels good to be in. Also, they cleaned surfaces but left the papers on our tables alone. This is a HUGE deal for us. Some cleaning services will stack and combine papers, leaving a big headache to sort out after they leave. Inna's team kept things organized just as they had found them. That was really appreciated. We're now on Inna's schedule for regular cleanings. I highly recommend her services.

She's amazing! A very hard worker who truly listens and understands what you need. I love coming…read morehome after a long day to a house that feels spotless and brand new. I'm so glad I found her and will definitely keep working with her. If you're looking for someone reliable, caring, and detail-oriented, give her a shot -- you won't regret it! We're so happy with her work.

Saita and her team did an amazing job. They showed up on time and ready to work. I'm a person that…read moreworks 6 days a week 10-12 hour days. Although I do keep my house straightened up my house cleaning got behind. My house now looks better than it did the day I bought it (2 years ago). My wood floors are gleaming and the house smells clean. My furniture is spotless. My stove and microwave were restored back to brand new. Please do yourself a favor and hire these nice people they do fantastic work. I know they'll be my regular cleaners from now on.

I called Crystal Clean Housekeeping for a deep cleaning in my rental unit and they really did an…read moreamazing job. They were able to get stains out of the tub that literally nothing would get out and also took out grease stains from the stove griddle. They left the entire place sparkling and gleaming, would definitely recommend!

My darling the picture that's used in Carl's profile is actually my floor. I thought the grout was…read morealways a dark grout when I purchase this house back in 2015 clearly I was wrong. When they went on their hands and knees and placed in the cleaning solutions per tile and I came back down and saw how clean it was I was shocked. Carolina and Kenya did such an amazing job from top to bottom. They cleaned off my windows they cleaned up every single baseboard they cleaned up every single items in my cupboards because we're moving so we really want to give the house a full clean for showing. I am just so happy with these ladies were here. They clean efficient and quiet I didn't even know they were in the house when we were working from home. Amazing

Caro Honest cleaning exceeded my expectations. I was…read morepleasantly impressed with their genuine kindness and level of expertise in both cleaning and organizing. Caro truly cares about her clients happiness.