Mark Decker from Synergy has been so helpful in guiding me and my sister thru the labyrinth of home…read morehealth care. He and his company stay on top of everything that's going on with my parents. They respond very quickly to any questions and requests that we have and have guided us in preparing for the future with our parents. I highly recommend Synergy for your needs.

I used Synergy Home care for over 2 years to care for my Mother who has Alzheimer's in her home…read more After having dealt with another home care agency, I was relieved when I met the owner, Mark Decker. He really took the time to get to know both me and my Mother, and find a good match to provide exactly what we requested. He goes above and beyond to screen his employees, and Mark and his office staff were always available. After living in a dementia care assisted living neighborhood for over a year, we recently needed some extra help as she recovers from pneumonia and Mark was once again able to find a great fit in less than a day to come to our rescue so I could get back to work. I highly recommend Mark at Synergy Home Care in Bel Air.

Transitions Health Care Oakland Manor is full of caring , loving staff. Their activities director…read moreplans fun activities for their clients and the residents look well-cared for. if you need a place for a loved one, check them out.

This is the worst place I have ever been in. The attendants are NOT attentive to the patients. Most…read moreof the workers seem to have the attitude that "I hate my job and don't want to be here". This carries over to the clients. Their meds are not given according to the Drs directions. My Aunt is there and is absolutely miserable. Trying to find other placement for her. I would not recommend this facility to ANYONE.

My life is now complete because I got 'first to review' at a retirement community on Yelp. I have…read moreto say that I was impressed in every way with Edenwald. When you think of a retirement community you may be one of the people that thinks of a sad place where people are put to be forgotten. That's certainly not the case at all with Edenwald. It felt like a bustling community to me. More than once I thought "I wouldn't mind ending up at a place like this someday." Security wise there is a person manning the front desk at all hours of the day. Ask that person for the guest Wi-Fi password. There is a lobby where you can sit and wait for people where there is also a gift store. I didn't see it but apparently they have a fitness center and pool here. On the activity board they have a listing of all the activities that are taking place on site. They also offer multiple day trips to interesting sites around the area. If you don't want to drive to do errands they will take you places such as Trader Joe's. They have multiple restaurants on site. I got to sample two of them. One of them was a casual cafeteria. The other one was what we called "the pub", which serves alcohol. There is also a fancy pants restaurant across from the pub, but they enforce a dress code. I wasn't doing backflips over the food, but it was much better than I expected and I enjoyed my meals. I thought the nicest thing about the living quarters was that once you go inside and close your door it just feels like an apartment. You have a fully stocked kitchen, which is nice. Even though you have your privacy there are ways in the bathroom and bedroom to alert the staff that you need help. All the amenities in the world wouldn't matter if the people weren't treated right. I have to say I was constantly interacting with friendly people. Multiple times on the elevator the residents would be cracking me up. One man told me that he hoped I wasn't going to the 25th floor because that was his private penthouse. If you have an aging relative who wants their independence but could use the safety/security of assisted-living I can't think of a better place then Edenwald.

Compassionate staff everywhere, not just in nursing services. Independent living activities and…read morethe food exceed our expectations everyday. No more big house, lawn, maintenance- gone. And now we have 14 people on our skilled maintenance crew, plus house keeping services, and our own kitchen/serving staff. We were traveling for 2 months and the security team called twice to make sure we were OK! Sooo happy to spend the rest of my life here.

Our 97 yr Mom has been given excellent care here for over 20 yrs, staff are super hand friendly…read more They just remodeled and have tons of activities, lots of great folks that live and work there!

Sarah's Loving Care is a great choice. This Company can provide all of your loved ones needs plus…read moremore . True definition of compassion.

This place came highly recommended to me. Apparently Sarah's "girls," as she calls them, look in on…read moremany residents at Augsburg facilities. I was looking to have care of multiple levels. I needed cooking and cleaning twice a week by lower level healthcare professionals (really just capable, kind, people), and then I knew I would need visits by a nurse practitioner on perhaps a monthly basis when I had health crises. Sarah, the owner, appears to be a CNA or layperson. My understanding is that she used to do home health care at one point before deciding to go into business for herself. At any rate, she was pleasant enough, but the process for arranging appointments soon proved cumbersome. She has no electronic method for either making or confirming appointments. This meant that it took four phone calls for each visit we set up. In addition, we set up visits that she then changed by mistake, and subsequently raised her voice at me about for an extended period of time. Overall, I spent more than 100 minutes on the phone with her, and only saw one provider one time. This was irritating in general, but one day, when my pain was extremely high (definite 8-I had taken all the pain medicine I could, I was lying on multiple ice packs, and I still was in burning nerve agony and writhing with nausea), she called and insisted on a drawn out conversation to go over the schedule yet again. I told her I just couldn't. Not that day. But i could text. And that I probably would be able to talk the next day, but not right then. She told me she couldn't be my provider if I refused to carry out business over the phone. That "everyone is texting" and that's not how she conducts business. I don't know what sorts of patients she has worked with in the past, but obviously she hasn't worked with patients in severe pain before or those patients have had caretakers who dealt with her for them. I texted her a copy of a pain scale that delineates what happens at pain of 8 and 9. Conversations become impossible at those levels. But no, she "had been caring for patients for 25 years," understood pain management, and suggested I get a nurse specifically to manage my pain. I do not need a nurse to come to my house to manage my pain. I have a team of doctors, nurses, and physical therapists already doing all they can. What I need is someone to come to my home to help me do things I cannot do for myself, and to do so without adding to my problems. I expect "regular" people to have difficulty with the concept of pain, but I am saddened that a home nursing agency cannot comprehend what a pain patient would need. I will be looking for new agencies. This time I will hire a more professional cleaning and cooking outfit, and will hire a much more professional home nurse. Perhaps it is my fault for believing that someone without a solid understanding of my illness would be able to have empathy toward me, and thus adequately meet my needs. I will specifically look for a nursing agency run by a MD, DO, or NP--someone who might realize that the pain of my illness is known to be worse than that of cancer and just about any other disease out there. And when I say I just can't, I really mean I can't.

my grandfather has sometimes troubles going to the bathroom. He went to the bathroom and was…read morehaving difficulties. He called for nurse again and again and again and when the nurse finally came, she said I'll get another one and then proceeded to take 40 minutes to get the other nurse. Giving a " report". Meanwhile, my grandfather, who was literally in a dangerous situation, had to summon up the strength to crawl to his bed. What the **** the type of service is that. We're pulling out tomorrow absolutely horrible service. Sad to say that there aren't really that many options around here but ****.

Workers provide the best quality of care taking care of my 96 year old grandmother. They tend to…read moreher every needs and they have PT and OT style care as well as the nurse practitioner or nurse for general care and patient management services. There is also the nurse for cleaning and cleanup services after the patient has left the room. Everyone has a smile and works at achieving a smile kind of attitude.

I want to begin by stating that the nursing care I received at Mays Chapel was compassionate and…read moreexcellent. My praise for them, ends there. I had a stroke. Physical therapy told my husband and I that I would never walk again and stated that I really neededto be trained to live in a wheelchair. To make a long story Short, I am now an outpatient physical therapy. Though I spend time in a wheelchair, I am learning to walk and will be able to do so with a walker independently. Additionally, the medical Director came to my husband and I and told us that I was dying, and should be placed on hospice. that was two years ago. All of my doctors are completely confused as to why he would've came to that conclusion. When we refused hospice, and refused to accept that I could not be taught more independent living, they discharged me. The facility itself is beautiful. It is clean and well-managed. However, they did not provide what I needed from them. Have they done so, I believe that I would be further along than I am now. Again, the good news is that I am progressing dramatically at this point.

After my 90+-year-old mother was hospitalized months ago, the hospital recommended that she not…read moreimmediately return to her assisted living facility, but instead, they said that she should go to a rehabilitation facility. It was arranged for her to go to Lorien Mays Chapel. I am writing to tell you that Lorien Mays Chapel was very disappointing and that my mother dramatically deteriorated there. Although they say the right things and have a lot of staff with all sorts of titles, they are really not set up to manage elderly women with dementia. They put her on a vigorous regimen of PT and OT which wore her out and there appeared to be a complete disconnect between their administrative staff like the dietician and their floor staff. In fact, the latter were more concerned about their break times and getting food from the small luncheonette there than with my mother. Lorien Mays Chapel has a good reputation and I think that for relatively healthy young to middle aged men or women who just need a little PT or OT, it is probably fine. However, for older individuals who need more care and attention, in addition to PT and OT, Lorien is not the place to send them. Seeing my mother deteriorate so quickly at Lorien, we managed to get her out of there relatively quickly - weak, very disoriented, and on oxygen 24/7. After returning back to her assisted living facility where they are better setup for her issues, she is much stronger and active again.

There are so many things I can say about the quality of care from the owners and staff during my…read moremom's stay at Broad Creek Manor, not to mention its beautiful location. Mom was a happy soul and made friends easily with her humor and kindness, she even 'adopted' some of the folks that took care of her, you know who you are and she 'loved you more'. She was treated with respect, loving kindness and dignity during her final days. My sister and I were able to stay with her in a most private, peaceful, clean, warm, and loving environment while she was transitioning to heaven. I will be forever thankful for Melissa and Scott Chaney and their vision of such a wonderful place for our Mom to spend her last bit of time here on earth. Everyone that had a hand in the care of Dotty now has an angel watching over them too!!