Outstanding Boat Storage & Winterization - Above & Beyond Service!…read more I can't say enough good things about my experience storing my boat here! From the moment I first inquired, the manager was an absolute pleasure to deal with--knowledgeable, professional, and truly committed to making the entire process seamless. They didn't just offer storage; they provided peace of mind, which is exactly what every boat owner wants when entrusting their vessel to a facility for the winter. What truly sets them apart is their attention to detail and willingness to go above and beyond. I was running behind on getting my boat properly covered before winter hit, and they noticed it before I even had a chance to worry about it. Instead of just letting my boat sit exposed to the elements, they took the initiative to ensure it was protected until I could get there--something I never expected but greatly appreciated. That level of care is rare in any business, let alone a storage facility! Beyond their incredible service, their pricing is unbeatable compared to other storage options in the area. There are no hidden fees or unnecessary add-ons--just straightforward, honest pricing for top-tier service. And when it comes to access, they make it effortless. Whenever I need to check on my boat or grab something from it, I never have any issues; they are always accommodating and make access simple. For anyone hesitant about storing their boat at a facility, I completely understand--security, exposure to the elements, and ease of access are always concerns. But this business checks every box: Secure, well-maintained facility - My boat was exactly as I left it, without a single worry about theft or damage. Winterization that goes the extra mile - They don't just offer storage; they make sure your boat is properly protected from harsh weather, saving you from costly damage in the long run. Customer-first approach - They notice the little things and take proactive steps to ensure your boat is cared for, even if you're not there to ask. Unmatched convenience - Whether it's storing, covering, or accessing my boat, they've made the entire process effortless. If you own a boat and need secure, reliable, and customer-focused storage, don't waste time looking anywhere else--this is the place to go! The level of service they provide is unmatched, and I will be recommending them to every boat owner I know. A huge thank you to the manager and the entire team for making this such a stress-free and outstanding experience. See you next season!

I highly recommend the service and storage at boats Niagara. Amazing staff too! Dave, the owner…read morereally cares about what he's doing and goes above and beyond. Thanks Boats Niagara..!

SAN CARLOS, CA: What has happened to customer service??? Today, I was told that my reel could not…read morebe spooled with new line at that time due to "too many other customers that need help." What? I am not a customer that waited 20 mins for you to come back and tell me that? I pay for that line and service--well, I would have. Left there completely bewildered. Could I have pushed it? Sure, but it was clearly obvious these two were poorly trained. West Marine, customer service development time update. CC in Burlingame

From the owner: West Marine Buffalo is a full-service marine supply store that offers a wide variety of boating…read moreproducts and supplies for the powerboaters, sailors, anglers, and kayakers in Western NY and the Niagara Region in Ontario who enjoy the area's scenic Niagara River, Lake Erie & other waterways. Visit our location for a wide selection of marine products, expert advice, and dependable service tailored to local boating needs. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance.

Great place to have your boat service and stored, I have try five other marinas, Collins is far…read morebetter than any of them. They have the top mechanics which really helps when you have issues with your boat.

Fantastic selection of inventory, non pressure sales approach, and helped get us into the perfect…read moreboat for our family's needs!

I ordered a part for my daughters car yesterday and within 24 hours the part was delivered for her…read morecat. Cameron, the sales associate was super helpful with my order. They even offer a Veterans discount with appropriate ID. Go check them out.

From the owner: Your local Advance Auto Parts at 2166 Grand Island Blvd in Grand Island offers automotive…read moreaftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

this company did a great job installing a brand new plow on my vehicle. Everybody is respectful and…read morecourteous, and I will continue to go there for years to come. Ron

I highly recommend Casullo's for upholstery. Over the past 10 years they reupholstered parts of…read moreour exam chairs at our office. Such high quality work and they are so quick! Dave is such a pro!

It's a retail store, but here's a tip and hint: you can usually save considerable amounts on larger…read morepurchases by using their online store, building a "project" and then using online discount codes before going to the store to pick up what you need.

These guys sold me a battery saying that they would install it for free. I went to 3 stores and…read morenone of them could do it because they were understaffed. I tried to return the battery, and they would not take it back, so I am stuck with it. Delaware would have installed it, but it was too cold for the 3 wimps working behind the desk. Their employees are the rudest, laziest, ugliest, and just plain dumb. I really wanted to walk back there and slap those disgracefully humans. Don't go here!

Great service. I went in a little uncomfortable because I had no idea what I was going to do to fix…read moremy problem. But I left happy and satisfied. Thanks for the help guys

From the owner: Your local Advance Auto Parts at 76 Niagara St in Tonawanda offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I have had a number of truck bed covers installed over the years and have not had any negative…read moreissues with there covers or installations. Friendly and professional service from a father and son business.

Stopped in to get some ideas on some truck accessories and Doug showed us plenty. We interrupted…read morehis lunch but he took his time explaining our options. We now have to go over all the info and decide what is best for us. Thanks Doug! Hope to talk to you soon.

I'm trying to get my wiper motor fixed. I am just not into having car mechanics upcharge me 50% on…read moreparts. When I fix my car, I get the part and use Yelp's Request a Quote feature that will charge me a fair labor rate to install the part. I've gotten incredible success with this and saved hundreds of dollars as a result. This is where Advanced Auto Parts come in. I call on the phone, let them know what part I need and for what car -- and they tell me when I can pick it up. Easy-peezy. Most recently, I asked them for a wiper motor. The price they quoted me was $5 more than a place in the Falls, but whatever - it's close enough and I was willing to pay for the convenience. It's still way cheaper than what a mechanic will likely upcharge you for the part with their 30-50% premiums. I'm a fan of the service and the store! Great selection and you can always just call ahead a phone order for a part too for pick them. Give them up to 24 hours to deliver certain parts that they may not have in stock.

To Alex at Advance Auto Parts,…read more Thank you for not judging me when I didn't know if my car was a sedan or a coupe. You helped me because I was out of my element, considering I'm a dumb-dumb car owner. Thanks for giving me good advice on windshield wipers and installing them for me. I'll be sure to fill out the rebate form you gave me. I'm sure I'll see you again the next time I my wipers flip inside out and start squealing like nails on a chalkboard. Your loyal customer, Cari J.

I have been a slip holder at Harbor Place Marina for about a decade…read moreIt wasn't the cheapest I could find but it was the closest to my house so the convenience factor offset the cost will never use Harbour place again 1-inaccurate invoicing. On Invoice # 1956WI I was billed for 5 gallons of antifreeze. I didn't authorize any winterization of the water system or head. I performed that myself. Initial thought was maybe the 5 gallons was poured atop the fluid I had already placed. and not being confrontational by nature I paid the invoice. Upon accessing the vessel in the spring of 2024 I found 5 gallons of RV antifreeze sitting in the aft cabin. could these be the 5 gallons I was invoiced for at $21.99 each? which I can get from walmart or amazon for less than $4.00 each. A 500% markup on a fluid never requested seems excessive. also tag placed on trailer by marina staff indicates no head or water system winterization was performed 2-"summerization" Marine personnel tried to upsell me "summarization" services. which included flushing water system of antifreeze , hooking up batteries, and providing and installing drain plug. My response was I can run faucets myself to flush the water system and other items were already included when placing the vessel into the slip by Harbour Place. Why would I pay for those items again? 3-inoperative tilt motor. marina personnel informed me that the tilt motor wasn't functioning and the outdrive was stuck in down position. I agree. the vessel is older and the Motor had been getting weaker, so It finally totally failing wasn't a surprise. What WAS a surprise is that I was informed of this issue after the boat was moved several times ( from lift to storage, can't say if it was moved to wrap it, and then from storage location to shop.) On its own trailer. Finally, I was informed that as a result of the failed tilt motor I would either have to get the motor replaced ( quoted at over $800 dollars) or pay additional fees to have the boat "carefully" moved from the shop to the lift point to avoid dragging/damaging the skag. Were all the other moves before now not careful? Boat was moved at least twice before ( lift to storage and storage to shop) no mention was ever made of the drive stuck tilt down. Finally was told there was an issue and it would be additional charges? 4-ship to shore cable Ever since we have had a vessel that uses a ship to shore cable, I have left that cable plugged in so batteries have the highest charge when marina personnel need to start the boat to navigate from the slip to the hoist point. Boat has a trickle charger that maintains Battery charge when supplied with shore power. Every previous season Harbor Place staff unplug the cable at both ends and throw the cable onto the vessels deck behind the cockpit. Not stowed below. just thrown on deck. OK, fine with me. This season when I first accessed the vessel the Ship to shore cable was no where to be found. It was not on the vessel's deck nor below . unsure if cable was left at dock and stolen by a third party, or if it was misplaced by staff, or something else, we will never know. Whatever the cause, the result is I now have to buy a new ship to shore cable. In addition, no longer offering onsite trailer storage to slip holder over the summer was an issue Haul out and put in HAD ALWAYS been performed by Harbor Place at no additional charge. I had presumed that put in and haul out were included with the slip rental. (which is why I figured there were less expensive slip rentals in the area) In all the years I had been at Harbor Place I was never invoiced or charged for put in or haul out. Call began cordially but when staff learned I had made other arrangements for wrapping and winter storage, tone seemed to change and I was informed haul out wasn't included in slip rental and I would have to pay for the service. When I questioned why those services had always been performed before at no additional charge previously and I was under the impression that those services were included in the slip rental I was told to "read the contract" I did. Yes the contact does not explicitly state haul out and put in are included with slip rental. But it also doesn't explicitly exclude those services either . Since Harbor Place performed those services at no additional charge since we became slip holders at the Marina, in my opinion, this established a standard of care and level of anticipated services a reasonable person would come to expect based on past history. I'm not a lawyer, only a dumb structural engineer licensed in 13 States, so I can't say if the contract language is airtight on this issue, but it is a moot point as we have made other arrangements going forward

If your looking for top notch pricing - inferior work by people who take no responsibility for…read moretheir damages - this is your place - #harbourplacemarine