Winterized and docked here for a bit - good service, communication and mechanics on call…read more Jim is very friendly and knowledgeable- He goes out of his way to teach you and is very passionate about boating.

I was desperate to find a competent person to help me move a 37 foot boat from Lake Chautauqua. A…read morefriend recommended Jim Maloney of river oaks marina. This guy was amazing. The boat was improperly blocked by the marina on Chautauqua lake. Huge problem but Jim stuck to the task. It was amazing to see him work over 3 to 4 hours getting the impossible task solved and my boat on the road. He got it in the water without any problem. My highest praise for this professional and very competent man. The job turned out to be far more difficult than he anticipated. Despite many extra hours of work he asked for no additional charge other than the original agreed fee. I happily gave them a tip. More importantly if any and all of my friends need boat moving services I will recommend this fellow without the slightest hesitancy. He is 100% confident, professional and very nice to deal with.

I have been a slip holder at Harbor Place Marina for about a decade…read moreIt wasn't the cheapest I could find but it was the closest to my house so the convenience factor offset the cost will never use Harbour place again 1-inaccurate invoicing. On Invoice # 1956WI I was billed for 5 gallons of antifreeze. I didn't authorize any winterization of the water system or head. I performed that myself. Initial thought was maybe the 5 gallons was poured atop the fluid I had already placed. and not being confrontational by nature I paid the invoice. Upon accessing the vessel in the spring of 2024 I found 5 gallons of RV antifreeze sitting in the aft cabin. could these be the 5 gallons I was invoiced for at $21.99 each? which I can get from walmart or amazon for less than $4.00 each. A 500% markup on a fluid never requested seems excessive. also tag placed on trailer by marina staff indicates no head or water system winterization was performed 2-"summerization" Marine personnel tried to upsell me "summarization" services. which included flushing water system of antifreeze , hooking up batteries, and providing and installing drain plug. My response was I can run faucets myself to flush the water system and other items were already included when placing the vessel into the slip by Harbour Place. Why would I pay for those items again? 3-inoperative tilt motor. marina personnel informed me that the tilt motor wasn't functioning and the outdrive was stuck in down position. I agree. the vessel is older and the Motor had been getting weaker, so It finally totally failing wasn't a surprise. What WAS a surprise is that I was informed of this issue after the boat was moved several times ( from lift to storage, can't say if it was moved to wrap it, and then from storage location to shop.) On its own trailer. Finally, I was informed that as a result of the failed tilt motor I would either have to get the motor replaced ( quoted at over $800 dollars) or pay additional fees to have the boat "carefully" moved from the shop to the lift point to avoid dragging/damaging the skag. Were all the other moves before now not careful? Boat was moved at least twice before ( lift to storage and storage to shop) no mention was ever made of the drive stuck tilt down. Finally was told there was an issue and it would be additional charges? 4-ship to shore cable Ever since we have had a vessel that uses a ship to shore cable, I have left that cable plugged in so batteries have the highest charge when marina personnel need to start the boat to navigate from the slip to the hoist point. Boat has a trickle charger that maintains Battery charge when supplied with shore power. Every previous season Harbor Place staff unplug the cable at both ends and throw the cable onto the vessels deck behind the cockpit. Not stowed below. just thrown on deck. OK, fine with me. This season when I first accessed the vessel the Ship to shore cable was no where to be found. It was not on the vessel's deck nor below . unsure if cable was left at dock and stolen by a third party, or if it was misplaced by staff, or something else, we will never know. Whatever the cause, the result is I now have to buy a new ship to shore cable. In addition, no longer offering onsite trailer storage to slip holder over the summer was an issue Haul out and put in HAD ALWAYS been performed by Harbor Place at no additional charge. I had presumed that put in and haul out were included with the slip rental. (which is why I figured there were less expensive slip rentals in the area) In all the years I had been at Harbor Place I was never invoiced or charged for put in or haul out. Call began cordially but when staff learned I had made other arrangements for wrapping and winter storage, tone seemed to change and I was informed haul out wasn't included in slip rental and I would have to pay for the service. When I questioned why those services had always been performed before at no additional charge previously and I was under the impression that those services were included in the slip rental I was told to "read the contract" I did. Yes the contact does not explicitly state haul out and put in are included with slip rental. But it also doesn't explicitly exclude those services either . Since Harbor Place performed those services at no additional charge since we became slip holders at the Marina, in my opinion, this established a standard of care and level of anticipated services a reasonable person would come to expect based on past history. I'm not a lawyer, only a dumb structural engineer licensed in 13 States, so I can't say if the contract language is airtight on this issue, but it is a moot point as we have made other arrangements going forward

If your looking for top notch pricing - inferior work by people who take no responsibility for…read moretheir damages - this is your place - #harbourplacemarine

I had a great experience renting from them for today's Paddle Up the Niagara event around Beaver…read moreIsland. I requested a single kayak an hour before the event and Jacob was there, waiting for me. The kayak was a good one and had no issues with its maneuverability over the 2.5 hours I was in the water.

We booked a kayak tour by sunset on niagra River. IT was…read moreabsolute amazing. Tom showed us Some Nice spots on the river with lots of birds and even a bald eagle we saw. We watched the beautiful sunset. We recommend this tour. Greetings from the Netherlands Aram and Elaine

Wonderful service...never any problems dealing with them…read more Will miss them when they're gone.

We had a great experience dealing with Mantelli RV when purchasing our Rockwood Premier camper. Ed…read moreand Steve went above and beyond to make sure we were happy with our purchase. We found them to be very knowledgeable and professional during the entire process and also afterwards when they followed up to make sure we were all set. We highly recommend Mantelli's. Scott & Christine D.

Zeyad did a great job repairing the fibreglass and gelcoat on my boat. Great attention to detail…read moreand completed in a timely fashion. Highly recommended!

Zeyad at sansoon completed an extensive blister repair on our 1978 TRI cabin Tollycraft. He was…read moremeticulous, fair, an excellent communicator and completed the work on time!

Dealing with them for over 35+ years. Yes, things are a little tight, maybe not the biggest…read moreshowroom but the dealership with the biggest heart. They are a very fair and reputable dealer in Sales and in Service. Let's face it small business in New York is tough but they do their best so work with them and they will work with you. Quality mechanics on bikes and PWC's. If they give you their word, they stand behind it, so give it a shot over other's you should not be disappointed if you do!

Just a great family owned business with friendly knowledgeable staff, I have been trying to get a…read morecouple questions answered about my motorcycle but had no luck getting a call me back from the dealership I bought my used bike from, but after stopping by Hebelers to look around the staff was super friendly and the service manager was happy to spend a moment answering my questions. So thank you Jesse and I will be buying my next bike here!

We brought our 16x10 storage trailer to Dr Trailer Repair. When I called to ask for a general…read morequote, I was given one. The owner answered all of my questions. 3 of 4 of our leaf springs broke. We spoke about upgrading leaf springs. The owner suggested adding a 5th leaf spring for extra measure. Quick turnaround, had the parts in stock. I called around previous to deciding on Dr Trailer Repair and no one was as knowledgeable as they were. I will now take my trailer and motorhome to Dr Trailer Repair for all service. Dr Trailer Repair taught me a lot about my trailer that I thought I knew but was mistaken. Great price...even went over the whole trailer and fixed what needed to be fixed. Thank you for the great service and taking the time to talk to me and answering all of my questions.

An amazing company. Very professional, prompt service and very friendly…read more Quality work for an exceptional price. Why go anywhere else.

this company did a great job installing a brand new plow on my vehicle. Everybody is respectful and…read morecourteous, and I will continue to go there for years to come. Ron

I highly recommend Casullo's for upholstery. Over the past 10 years they reupholstered parts of…read moreour exam chairs at our office. Such high quality work and they are so quick! Dave is such a pro!