For the past 14 years I have had Harper Valley/Resource One as the property management team for my…read moreinvestment home property in New Braunfels, TX. They have always done a superb job in maintaining the home for me whether it be to let me know when something needs repaired and contacting and pursuing the home warranty company on my behalf for any covered repairs, collecting rents from tenants and providing owners with their portion via direct deposits, getting the home rent ready after tenants move out, and very importantly finding new tenants to fill the vacancy in a timely manner. I recently sold the rental property and property manager Anna Jackson was very helpful in providing contacts for vendors needed to assist me with the upgrades and repairs necessary to obtain top dollar for the sale. It has been a pleasure working with Harper Valley/Resource One as my property managers and I have been very satisfied with their service. Terry V.

These people have upset me so much, I finally decided to do a Yelp review. We lived in one of their…read morehouses for 5 years (2021-2026). I will say Stephanie & her son Blake (who do the occupied evaluations EVERY 6 MONTHS) are super nice, and I have no complaints about them. But the management with Harper, they basically ignore maintenance requests until you enter a 2nd time or call them. And sometimes even then, still ignore them. We had a broken closet door that was off the tracks that was swinging and could fall on our young kids and it took them months to fix it. Our AC would go out EVERY summer, they finally replaced it in 2024, and that repair guy damaged the attic pull down door and steps which we then had to request that to be fixed and they of course accused us of damaging it... That time the AC was replaced with a new unit, our house was 90 degrees & we had to go stay in a hotel for 2 nights b/c one of our sons was sick w/ a stomach bug and a 90 degree house is absolutely unacceptable and they flat out did not care. The repair guy offered to loan us 1 plug in unit but after days... Harper didn't care that we had to go stay in a hotel for 2 nights. Basically told us, stuff happens. We asked for $80 to be credited to our rent (for 1 of the nights we had to stay in a hotel) & they told us no and just stopped responding. A SQUIRREL got into our attic from our roof and then messed up pipes where it was literally RAINING in our master bathroom at 1 point because there was a hole in that ceiling, and Harper told us to "just turn our water off". It took them months to finally replace the whole roof and then say it was hail damage from 2021 LOL so the owners' insurance would pay for it. The last straw was them trying to charge us $2400 upon move out for "damaging the walls throughout".... when you fight back on ANYTHING, they will just start ignoring your emails and messages. Just .... yikes. Oh and the sprinkler system went out and they were like, oh well. IF we ever rent again, I will be sure it's not managed by Harper. Stay away from these incompetent, uncaring excuses for people. Like others that have left reviews, I do not know how these ppl are in business or how they sleep at night. I hope they get what they deserve in the future.

I have had an excellent experience with Birdy Properties since 2012…read more I needed to relocate to another state and needed a property manager to handle my property as a rental. They found a tenant for me who turned out to be my only tenant until 2019. Birdy handled everything in an exceptional professional manner. They leveraged technology to make the distance between me and my property irrelevant. I also appreciated the work provided by the maintenance team over the years. On top of that, they also sold my property this year! I highly recommend Birdy Properties.

ACTIVE DUTY, VETERANS, AND MY FELLOW CIVILIANS DO NOT DO BUSINESS WITH THIS COMPANY…read more I had an extremely disappointing experience with Birdy Properties. After moving out, I was charged against my $1,695 security deposit and an additional $800 on top of that for several items they claimed were "excessive," despite leaving the home in good condition and documenting everything with photos and videos. The biggest issue was the carpet. I followed their move out instructions exactly and scheduled their preferred carpet cleaning vendor two weeks in advance for the last day of my lease. When the technician arrived, he refused to clean the carpet, saying it was "too excessive." I immediately hired another professional carpet cleaning company that same day, paid for the service, and provided Birdy Properties with the invoice. Even after complying with my lease requirements, they still charged me a $500 carpet replacement fee. I was also charged for pest control because they claimed there was a wasp nest near the roof and animal feces in the yard. I have video of the property's exterior before turning it over, and I could not find a visible wasp nest. I also do not own any animals, and my videos do not show animal feces on the property. What concerns me even more is that, to the best of my understanding, Greg Birdy is both the owner of the home I rented and the owner of Birdy Properties. That means the property management company making these determinations also appears to have a direct financial interest in many of the charges being assessed. As a tenant, that raises concerns about the fairness and objectivity of the move out process. To make matters even more stressful, I was given only 10 days to pay the disputed charges while preparing for official military obligations. I am formally disputing these charges because I do not believe they accurately reflect the condition in which I left the property or the efforts I made to comply with my lease. I have rented from multiple property management companies over the years and have never had an experience like this. Based on my experience, I cannot recommend Birdy Properties

Possibly the least responsive and most unethical group I have ever dealt with in 30 years of…read morebusiness. Promises are not kept and delay tactics are very typical. Make sure everything is in writing.

Used MC Highline to manage our commercial property, and I would highly recommend them. The group is…read morevery professional, experienced and timely in managing the day-to-day operations. They also provided very detailed financial reports allowing us, the landlord, to ensure we maximized our return on our investment.

I'm really loving my home, especially the beautiful kitchen. It has really been a pleasure doing…read morebusiness with Rosie Martinez. She has been so helpful to me thru the whole process. Her help with all the technicalities, was very much appreciated!

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

The rental side of things is okay. A little quirky with having to do everything through the…read morewebsite and cell phone versus ever meeting anyone in person. The house has been pretty good overall and a decent value for the neighborhood. But the Maintenance Folks are absolutely the worst, with the worst customer service if you ever have any issues. They are rude, which is really the worst thing about them and they are in the least bit helpful. They are good at finding the least experienced and cheapest person to do a job if that is what you are looking for as a landlord, but as a tenant who pays on time and in full every month I expect things to get fixed and looked into a lot faster than these guys do.

Absolutely terrible company! you will be shit out of luck if you rent with them, when you do, you…read morewont know who's your property manager at first, some dont speak well english, and when you finally get through you get ignored, dont rent here, they will not help you in nothing

Had a successful and great viewing through Red Wagon. They were quick to respond and very…read moreaccommodating.

Horrible! They lack communication, we paid for application fees and had to have our realtor get…read moreinvolved to communicate on our behalf.

Our experience with Peace of Mind Property Management has been extremely disappointing. From the…read morebeginning, the property was not properly prepared for move-in. There were multiple issues that should have been addressed before anyone was allowed to occupy the home. Over the course of our lease, we repeatedly reported concerns and worked through their maintenance process. Unfortunately, most situations turned into long delays, repeated visits with no resolution, or vendors being sent out without clear direction. It often felt like time was being wasted rather than problems actually being fixed. Communication was inconsistent, and we frequently had to follow up multiple times just to get updates. In several cases, issues that were previously identified were never fully addressed, and we were left dealing with the same problems again and again. What stood out the most was the lack of accountability. Instead of resolving ongoing concerns, responses often shifted responsibility or minimized the situation. After months of trying to work through everything the proper way, it became clear that getting real solutions was not a priority. We understand that property management can be complex, but tenants should not have to spend this much time chasing basic follow-through. Based on our experience, we would not recommend this company.

I am writing this review in response to the answer I received from "Peace of Mind" Property…read moreManagement. When I called to voice concerns, I was told, "you're law enforcement, you should've known better before moving to this area." That response alone should tell you how resident concerns are handled. Because I "didn't know better," I now feel it's my responsibility to inform potential residents about the ongoing issues at this property. I also want to make it clear: I am not affiliated with this property in any official capacity. I simply live here. I am not a courtesy officer, I do not respond to calls for service here, and I am not responsible for deterring crime--despite being used as a selling point to make others feel safer because of my marked patrol unit. Area Issues While the townhomes themselves look nice, the surrounding area is a major problem. Directly across the street is a warehouse (Taprite) that operates 24/7. Throughout the night you will hear:     *    Semi-trucks arriving and departing     *    Loading ramps slamming     *    Forklifts operating with constant loud beeping Behind the property, there is also a bar and a bingo hall, which results in constant late-night noise, music, and activity. Safety Concerns The most serious issue is safety. There is a large homeless presence in the wooded area near Van Cleave and Northwestern. This is not occasional--this is ongoing.     *    Gunshots can regularly be heard coming from the wooded area     *    SAPD has responded with K9 units after reported shootings     *    It has been confirmed that individuals in that area possess firearms This creates a real concern about stray rounds and overall safety for residents and their families. Homeless individuals frequently enter the property and:     *    Check car door handles     *    Look into vehicles     *    Steal packages     *    Use exterior outlets and water from residents' homes Personal Incidents There have been multiple direct incidents, including:     *    A woman ringing my doorbell at 3 AM asking for a phone after a drug-related altercation     *    Individuals setting up tents directly next to the property     *    A person attempting to sell what appeared to be stolen merchandise, then becoming aggressive when asked to leave     *    A violent incident where a man dragged a woman into a wooded area in broad daylight     *    My marked patrol vehicle being vandalized by a known offender While law enforcement has responded to several of these situations, the frequency of these incidents is extremely concerning. Lease Issue I originally believed I signed a one-year lease ending in December 2025. When I prepared to move, I was informed it was actually a two-year lease ending December 2026. Management claimed I requested this via text, which is not accurate. I have retained all communication and offered to provide proof, but received no response. As a result, I am now stuck in a lease I did not intend to sign. Final Thoughts Please read your lease agreements carefully. Based on my experience, resident concerns are dismissed, safety issues are ongoing, and management accountability is lacking. I would strongly encourage anyone considering this property to do thorough research before signing. I trusted this company, and I regret it. I don't want others to end up in the same situation.

Vanessa's Squires is always accessible via text or phone call. She dedicates sufficient time to…read moreaddress all our concerns and inquiries thoroughly. Everything is great on our end due to Vanessa Squires being a highly reliable team member.

Dache Hammonds (ACC Coordinator ) was very professional, and I greatly appreciate the quick…read moreresponse to my HOA requests.

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.