I miss the old staff. The new pharmacist is cold & matter of fact. They do not go above and beyond…read moremaking the customer feel valued. This pharmacy no longer has that happy small town feel. Disappointing considering I would only come to this pharmacy unless there was a late night emergency... for over 15 years. Time to move on.

An update of my review in 2014. After almost 40 years employed by Ocean Chemists through 3 owners,…read moremanager Linda Ohlsen has been told by management she is no longer needed. The entire staff has given notice and yesterday (April 28) was their last day. I for one will be leaving in the next week. Having been a customer there since the late 70's it is not an easy decision. However current management places no value on long term relationships. If I have to start with all new personal I will do it elsewhere. I urge all long-time customers to show your support for the staff who have left and shop elsewhere.

I love this neighborhood pharmacy. The staff is always lovely and helpful, the pharmacist calls if…read morehe sees any issues with your prescription and it's a great space filled with gifts and other items for purchase that will steal your attention if you need to wait for any length of time. My sole critique would be getting a notification when your script is ready, but that's minor and will never deter me from using this pharmacy!

The staff is so helpful. Helped me find what I needed and filled my prescriptions quickly. The…read morepharmacy staff answered all my questions and eased my anxiety and were so professional. I'm so over the large retail pharmacies that feel so robotic, no one has time to answer a question let alone even answer the phone. The service here was prompt and easy! Thank youuuu Levin's!

I appreciate the care and professionalism of the pharmacists at this branch. They ensure one…read moreunderstands instructions for newer prescriptions and they welcome walk ins for vaccines. The app helps save on store items.

Had a bad experience today. Customer service was very rude. Wanted to ask her a question and she…read morereplied. I am on my break ! Really. You cant even answer a question for me. So inconsiderate. Then I spoke to the person behind the counter and he couldn't help so I asked to speak to the manager. His reply was. Thats who you just spoke with. Wow. If she Is the manager I hope she is not responsible for training the other employees how to treat the customers.

There are drugstores and there are pharmacies. Valenti is a Pharmacy and Anthony is a caring,…read morefeeling and dedicated individual. He has done things for patients that no other pharmacist would do. Opening the store at 3AM to help mix meds for sick child with asthma? Taking special requests and calling around to get meds that might not be all that common? You cannot get that at your local chain drug store. You can only get that at a local pharmacy that has a personal relationship with its customers. Bless you Anthony for all you do for all of us.

Great staff!! Always so accommodating and friendly!! Anthony will go out of his way at anytime!!!read more

Terrible Pharmacy, Terrible customer service. Kept on the…read morephone for an hour only to be told that they couldn't fill my prescription due to some internal policy

Walgreens Pharmacy has shown a level of negligence and incompetence that is not just unacceptable…read morebut life-threatening. For five days, they failed to refill a standing prescription for one of my brother's seizure medications. This is not a casual medication. It is one of four preventative drugs that keep him alive. Without it, he seizes. And when he seizes, he does not just get up and carry on with his day like some individuals with epilepsy might. My brother stops breathing. He needs a rescue medication administered immediately, or he will die. The last time his rescue medication was not available, my brother had a seizure that led to a stroke from lack of oxygen. They knew this history. They knew the urgency. And still, they failed him, disgustingly. Today, after five days of waiting on Walgreens to fulfill their basic obligation, he had another horrific seizure. This is not a clerical error. This is not a fluke. This is systematic disregard for human life. Walgreens, you have fcked around with the wrong family's safety. You treated this prescription as if it were optional, as if my brother's life didn't matter. He could have died. This pharmacy chain has proven they are not capable of handling critical prescriptions. No sense of urgency. No empathy. No accountability. You are playing with people's lives and then hiding behind red tape. Do better. Be better. Stop treating vulnerable people like they are disposable. You are not just failing as a business, you are failing as human beings. Shame on you, Walgreens.

I'm surprised by all these bad reviews... this is the cvs I've been going to my whole life and I've…read morenot really had any problems... it's just a CVS. When it comes to the pharmacy, I've only had nice experiences with them. The male pharmacist is always super nice and helpful. Maybe here and there the photo machine prints funny. My meds take a few days to be delivered because it's not in stock and hard to get. It's frustrating, but I know it's not their fault, it's a common problem. They also always return my calls and inquiries. I would give this location 4.5 stars

I had an extremely frustrating and disappointing experience at the CVS Pharmacy located at 598…read moreMerrick Road in Rockville Centre. Earlier today, my doctor sent in three prescriptions. When I checked my patient portal, only two appeared to be available at this CVS location. Unfortunately, this has become a recurring issue, as this pharmacy frequently seems to be out of stock of commonly prescribed medications. After leaving my doctor's office, I transferred my prescriptions to another CVS location because I wanted to ensure all three could be filled together. Shortly afterward, I received a call back from a gentleman at the Rockville Centre CVS who informed me that although two prescriptions had been canceled, he was able to retrieve them and told me to come to the store to have them filled. I confirmed the address with him and drove there. Upon arrival, I approached the pharmacy counter and provided my information to a young woman working there. She briefly checked and immediately told me, "We don't have anything for you." I explained that someone from that very pharmacy had called me and instructed me to come in because my prescriptions could be filled. She checked again and simply stated there was nothing they could do. She then walked away while I was still speaking. What was most upsetting was not the prescription issue itself, but the complete lack of customer service. At no point did she attempt to investigate what had happened, contact another CVS location, locate where my prescriptions may have been transferred, or offer any explanation. Her tone was dismissive, short, and rude. I felt as though she simply wanted me to leave. A pharmacist who appeared from behind the counter ignored my concerns entirely and began assisting another customer when I questioned the way I was being spoken to. When I requested a manager's name or ownership information, I was told to "go online and call corporate." I then went to the front store manager for assistance. He walked back to the pharmacy with me and requested information on my behalf. At that point, Pharmacist Umar reportedly shouted from across the pharmacy, "That's all we have. Tell her to call corporate. We're not giving her any information." I was shocked by the lack of professionalism. I felt dismissed, misunderstood, disrespected, and treated as though my concerns did not matter. To make matters worse, while I was standing there, I overheard the same employee offering another customer assistance with transferring prescriptions to their location. When I asked why that same courtesy wasn't extended to me, I received no meaningful response. After leaving upset and confused, I visited another CVS location. The staff there quickly located my prescription, explained what had happened, transferred it appropriately, and filled it without issue. The entire situation could have been resolved in minutes had someone at the Rockville Centre location been willing to listen and help. No customer should be treated this way when trying to obtain prescribed medication. I expect better communication, professionalism, and basic courtesy from a pharmacy entrusted with people's healthcare needs.

The old neighborhood pharmacy is back, like when I was a kid. I really feel cared about by all of…read morethe staff/ Any issues are almost immediately rectified. They all know us well as a family and meet all of our needs. They are the best they ever were service before greed. Thank you all, MB

I've been using them for years, but will now be switching. They are selling 4 oz bottles of…read morehand-sanitizer for $10.00 in the midst of the Coronavirus panic. They're job is to keep our community healthy, and instead they're price gouging? Lame.

One star today. My primary physician told me to get my prevnar 13 pneumonia shot at a pharmacy as…read moreif I get it in the dr's office it's very expensive. I've been using RVC Pharmacy for awhile, got my Covid booster shot there. As I had a blood test in the same bldg. where they are I stopped in to ask for the vaccine. The pharmacist told me I had to have Part B. ??? I have the AETNA E lite plan which I was told covers these vaccinations. I don't have a separate prescription plan-they have network pharmacies. I was TOLD by Aetna Rockville Centre Pharmacy IS in-network. The Aetna rep told me he'd never heard of a pharmacy in their network denying a member a vaccination. I'm thinking when I can speak to the owner, Howard. I'll see what happened. If they really don't provide this I will tell Aetna they should be REMOVED from the network.

Amazing customer service. I was in desperate need of getting my meds outside of service hours and…read morethe staff was able to accommodate me to get my meds. Howard and team really came through. So thankful!

Absolutely disgusting customer experience. Treated me and my friend like garbage. We were smelling…read morethe lotions because that is what everybody does, then a worker comes up and yells at us saying "Did you just open that" And we responded nicely with yes. And then she proceeded to say "They just tested the sh*t" to another worker, setting a bad example to kids like us. We repeatedly said sorry many times but the woman kept getting angry. She said "Do I walk into your f*cking house and test things" Now obviously, she has no sense in her brain as a house is different to a drugstore and my friend and I wanted to be the bigger person mentally and decided not to interact. She kept death staring my friend specifically, who was a person of color. They also kept following us around the whole time, making me lead to thinking they thought we were gonna steal because my friend was black. They repeatedly asked us questions more than 2 times before the incident occurred. Now, we decided to leave because it was disgusting of how they treated us and we saw 2 teenagers, white, throwing volleyballs. No equality in that store, and most definitely not any good quality of customer service.

Great customer service Pharmacy helped me and answered all my questions…read more Highly recommended