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    Ancient Cedars Mesa Verde RV Park

    5.0 (3 reviews)
    Open Open 24 hours

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    8 months ago

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    4 years ago

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    2 years ago

    The friendliest staff, very accommodating, and the access to the park is extremely. Just drive over the bridge and you are in

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    Echo Basin Cabin and RV Resort - Reservoir at Mancos State Park

    Echo Basin Cabin and RV Resort

    3.7(23 reviews)
    4.1 mi

    When we arrived the owners was driving his Polaris around and stopped and had a ok conversation but…read more2 days later he accused us of driving too fast when we asked how fast we were going he said h3 did not know but stated he had to do 20 to catch up to us so I believe he was the bigger danger to the campground than us maybe going 3 miles above posted limit and it made us uncomfortable. Also staff in the bar stated that she was on so many drugs she should not be working and could not remember our order. The whole place just seemed off we left 2 days earlier as the vibe was not good.

    Our family has been holding reunions at this camping resort for over 20 years. Unfortunately, this…read moreyear made it painfully clear that we are no longer welcome here. To start, the cabins have not been updated in decades, and now, you are expected to clean them yourself without being provided even basic supplies like rags or cleaners. We had to walk to a distant front office to borrow a vacuum to clean the cabin. The "face towels" provided were nothing more than thin, worn rags, as you can see in the attached pictures. Each cabin, regardless of whether it housed four or twelve people, came with a single small trash can, one liner, and 1-2 rolls of toilet paper for a four-day stay. No extra bags, no restocking unless you caught the office open, and even then, guests were often given a hard time just for asking. While additional toilet paper and trash bags were eventually provided, they were not given without rude or sarcastic comments. One guest who brought up the lack of toilet paper was told that maybe she "shouldn't be using the bathroom so much." Completely unacceptable. Customer service was a serious issue from the very beginning. Several family members had trouble booking or changing reservations because their calls were not returned. When calls were answered, the owner, Tom, was rude and dismissive. Despite renting out 95% of the resort, the restaurant staff was unprepared and rude in their delivery of this information. When a family member asked to get back into a cabin to get their wallet after check out, Tom rudely replied by saying, "Check out is at ten," and drove away without offering any assistance to retrieve the wallet. Throughout our stay, several people were aggressively confronted for not wearing wristbands. While the wristband requirement had been communicated by the reunion committee, managing 300+ attendees means a few people fall through the cracks. Instead of a courteous redirection, they were spoken to rudely and sent to an office that was once again not open. One member gave Tom their name, and Tom responded, "You don't look like a Martinez to me." Whether this was meant to be racially charged or just another example of Tom's consistent disrespect toward guests, it was offensive and inappropriate. When I called to share these concerns after check-out, Tom took zero accountability and instead blamed our family committee for the resort's shortcomings and his rudeness towards guests. While I have talked to Tom on the phone (who initially refused to give me the owner's name), I think it is important to let other people know our experience, as I have read through other 1-4-star reviews, and they are very consistent with the things we experienced during our stay. After more than two decades of returning to this property, this was a heartbreaking and frustrating experience. We are sad that we will not be returning to Echo Basin, and I would no longer recommend it to others.

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    Echo Basin Cabin and RV Resort
    Echo Basin Cabin and RV Resort - Reservoir at Mancos State Park

    Reservoir at Mancos State Park

    Echo Basin Cabin and RV Resort

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    Ancient Cedars Mesa Verde RV Park - rvparks - Updated June 2026

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