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Andaul Jewelers

5.0 (3 reviews)
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Services - Andaul Jewelers

Jewelry repair

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6 years ago

Friendly, helpful, knowledgeable staff who has good selection. Also great custom work. Highly recommend

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8 years ago

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10 years ago

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Archie's and Son Jewelry and Repair - Watch

Archie's and Son Jewelry and Repair

(21 reviews)

Reasonable jewelry repairs, nice store, clean, friendly, owners buy gold jewelry, a lot of new…read morejewelry to buy

I originally gave them 5 stars because I thought the owner was honest. I have since learned…read moreotherwise. After getting two very high estimates on fixing my watch, I took it here and was given a cost of $80 to fix it, (See the written invoice which states-fix Movado watch) which relative to the others, seemed reasonable. Not an estimate mind you. He told me it would be 2-3 weeks because he had to send it out. This was on 3/13. On 3/ 27, two weeks later, he called and I expected it was to pick up my watch. It wasn't. It was to say that it was now going to cost $175-more than twice what he told me it was going to cost. (I previously shared with him the two other estimates I got and my guess is he realized there was an opportunity to leverage this. ) I was so annoyed that here I had given him a great review, because when I went in he was complaining about other bad reviews, and this was the thanks I got. When I went in to discuss this with him, he noted that he can't control outside vendor's timelines-agreed-but he is responsible for communicating a change to the original timeline and providing an explanation about why he wasn't honoring the written price he gave me to fix it. My guess is that my watch never left the Tinley Park store. I have lots of jewelry that needs to be maintained but I am done with this place. Suffice to say the watch is not getting fixed.

Andaul Jewelers - jewelry - Updated June 2026

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