Jane is so helpful & knowledgeable. I bought Diamond earrings for my granddaughter. Jane pointed…read moreout things I wasn't aware of with diamonds. She makes shopping in her store an adventure. I not only received beautiful earrings but I learned so much. I'll certainly be back. Jane is a joy to work with.

Although the owner was very pleasant I have to say I didn't expect my watch to go out to another…read moreparty for a new battery which was disappointing but on top of that the battery wasn't installed properly and after wearing it in the pool like I always did in the past, my watch immediately stopped working and is now broken. My advice is take your watches to a jeweler that works on watches.

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

CHICAGO CLOCK has been throughout the life of my long love affair & history with grandfather…read moreclocks, which began in 1980, the source for the maintenance & care of all my treasured clocks.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

Unfriendly staff. Won't go back because of the negative attitude. It was my first time there and I…read morefelt like I was bothering the young man who waited on me.

Best service and expertise hands down! Woman owned business and the owner, Ashley helped me design…read moreand make the most beautiful custom engagement ring and wedding band for my future wife. Everywhere we go we get nothing but compliments. Couldn't be happier with the service provided! Highly recommend

Very nice and fast. Felt very comfortable asking for help in there. Young ladies willing to helpread more

American Black Forest Clocks provided friendly and knowledgeable service for our grandfather clockread more

Absolutely horrible service. I dropped off my clock to have it repaired and I was told it would…read moretake 2 weeks. After 2 weeks I went to pick it up during the posted business hours and no one was there. I called the phone number and I heard a message that tells you they're not there, and to not leave a message. I tried calling several times during the day, and no one picked up until about 15 minutes before the posted closing time. I told him what I was looking for, and was told that he had not gotten to it yet, and to try again next week. I advised him that I wanted to pick up the clock and take it somewhere else, and asked if he would be there the next day, which he said that he would. I am now sitting outside of the store during the posted business hours, and once again no one is here. How can they run a business this way? I rarely write reviews, but if you need to get your clock repaired avoid this place at all costs.

Good people to do business with! Susceptible to your needs and tentative to details in repairing…read moreyour jewelry!

This place does not give fair prices for jewelry! They offered me $75 for an engagement ring. I…read moreKNEW it was worth more. I presented it a second time $50! I brough it in a 2nd time a different clerk offered me $50! I took it to a different place and was given $500! I called back because I felt cheated! The clerk came up with the worse excuse ever! These people think customers are stupid and cheat the community! DON'T SHOP HERE!

I love, and more importantly TRUST, these family jewelers. I used to work with the dad, Jose at…read morethis location in the city. Now a lot of that customer interaction comes from his son Michael, but Jose always pops out to say hello and catch up a bit. Easy parking out front! GPS took me right in the parking lot They fixed one of my pieces on the spot and the rest of my repairs (ring sizing) will be ready next week. While I was waiting, I shopped around. Their pieces were reasonable and the inventory wasn't overwhelming. They also have a free pieces in sterling silver with CZs. Take my recommendation and make this YOUR family jeweler.

I recently moved to Chicago from Hawaii and in the move, snagged my engagement ring on my sweater…read more The prong came slightly out and drove me up the wall because I could feel it pressing into my skin. I called Ethan Lord based off of the Yelp reviews and they directed me to General Design Jewelers since they couldn't repair a ring that wasn't theirs. Michael from General Design Jewelers answered my call immediately and said they would be able to help me. They take walk-ins and were able to see me the same day. I didn't know what to expect being new to Chicago and all...and General Design Jewelers set such a high standard! Michael fixed my ring in less than ten minutes and when I tried to pay, he said it was complimentary since the job was so simple. The jewelers also cleaned my wedding band as well. I'm grateful to have found such a well-mannered family business and will bring all my jewelry maintenance to them. Thank you General Design Jewelers!