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    D. Westphal Jewelers

    3.8 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - D. Westphal Jewelers

    Jewelry repair

    D. Westphal Jewelers Photos

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    20 days ago

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    3 months ago

    They are very nice people. I needed some work on a watch and they got it done while I waited. I will use them again.

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    3 years ago

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    4 years ago

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    5 years ago

    Got posts replaced on 2 earrings & was charged 3 times as much on one?? No explanation as to why & help was rude

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    10 years ago

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    Ask the Community - D. Westphal Jewelers

    Archie's and Son Jewelry and Repair

    Archie's and Son Jewelry and Repair

    4.5
    (23 reviews)

    Finally got the chance to resize my engagement ring. Recently had a baby and my ring no longer fit…read more Took it here to get it resized and not only was it affordable but quick too! Got my ring back in 5 days! My ring fits perfectly and i have never seen it look so clean and shiny!

    I originally gave them 5 stars because I thought the owner was honest. I have since learned…read moreotherwise. After getting two very high estimates on fixing my watch, I took it here and was given a cost of $80 to fix it, (See the written invoice which states-fix Movado watch) which relative to the others, seemed reasonable. Not an estimate mind you. He told me it would be 2-3 weeks because he had to send it out. This was on 3/13. On 3/ 27, two weeks later, he called and I expected it was to pick up my watch. It wasn't. It was to say that it was now going to cost $175-more than twice what he told me it was going to cost. (I previously shared with him the two other estimates I got and my guess is he realized there was an opportunity to leverage this. ) I was so annoyed that here I had given him a great review, because when I went in he was complaining about other bad reviews, and this was the thanks I got. When I went in to discuss this with him, he noted that he can't control outside vendor's timelines-agreed-but he is responsible for communicating a change to the original timeline and providing an explanation about why he wasn't honoring the written price he gave me to fix it. My guess is that my watch never left the Tinley Park store. I have lots of jewelry that needs to be maintained but I am done with this place. Suffice to say the watch is not getting fixed.

    D. Westphal Jewelers - jewelry - Updated August 2026

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