Called 09 Jun 2025 - spoke with Alex Cook - emailed tiling drawings (stoop PRELIM and Patio…read morecomplete) Emailed completed tiling drawings - 09 Jun 2025 NO RESPONSE !!!! (16 Jun 2025) - reminded him (via email) 16 Jun 2025 - NO RESPONSE !!! An unresponsive contractor is an unreliable contractor.

From the owner: We are professional carpenters with over 20 years of experience! We are a general contracting and…read morefull-service remodeling company dedicated to transforming your home into your dream living space. Whether you're looking to update your kitchen, renovate your bathroom, or create an entirely new addition, we have the expertise and experience to bring your vision to life. At By the Book Construction and Remodel we truly care about the happiness of our customers and the quality of the work we produce. We won’t finish until the job is done right and the customer is completely satisfied. In a fast paced world where so many individuals are focusing on quantity over quality, we do not compromise our values.

We had a Trex deck installed 11 years ago. It was installed by a Trex certified contractor but the…read moreFascia was installed flush with the deck boards and not recessed. Leaves and crud would get wedged between the Fascia board and the deck boards. The Fascia would warp and have gaps at the ends. We wanted to extend our deck five feet and have the Fascia recessed under the deck boards. Lee came out and looked at the job and understood the Fascia problem immediately. He took measurements, checked to see if the decking material was still available and gave me a bid. He and his crew arrived promptly at 7:30 each morning during the job. He had to modify the framing to allow the Fascia to be installed under the deck boards. He reused the existing material and bought new Trex decking and Fascia where needed. He also replaced the old faux rock panels under the deck. He did an excellent job at a reasonable price.

We recently had our master bathroom completely remodeled and couldn't be happier with the results…read more Lee is professional, efficient, and highly skilled. From the initial consultation to the final touches, everything was done on time, on budget, and with great attention to detail. Communication was excellent throughout--Lee kept us informed, listened to our ideas, and made the entire process smooth and stress-free. The craftsmanship is outstanding, and the finished space is both beautiful and functional. It's rare to find a contractor who delivers high-quality work, stays on schedule, and is cost-conscious--Lee nailed it. We highly recommend Lee for anyone looking to do a bathroom or any remodel! In fact, Lee is the only contractor I will use for my home.

No response follow up after the initial confirmation of request. I got a text & email to fill out…read moreinfo. I sent the form in, and nothing since.

Lucas and his team are reliable, responsive and their work is top notch. It doesn't matter the…read moresize of the job they go above and beyond delivering the best service and quality work! Highly recommended!

NW Decks replaced an old deck and added a covered patio to our home in Hansville WA. Doug never…read morewent to the house himself, so his estimate and plans were solely based on my AI rendering of an idea we liked. The quality of the job was poor. The final result did not match his renderings of the project. He never offered any ideas to improve our idea, rather just went with it...even though I am not a deck designer. The patio ended up being much, much lower than the deck so what we ended up with is a sunken patio that looks silly. They had to add a couple sections of stairs because of the change in height. The work was done quickly with exposed corners and facades. I had to ASK for them to 'finish' the edges. The communication between Doug, his team, and us (their client), was extremely poor. Anytime I emailed Doug with a question, I would get abrupt, condescending, and rude replies. The feeling I got is Doug was very overwhelmed, out of touch with his projects and does not seem to care about customer service at all. Working with NW Decks was one of the most unpleasant experiences with a service provider I've ever had.

Northwest Decks did a beautiful job replacing our 20-year-old wood deck with Trex. It looks…read morefantastic, and communication upfront was great. The guys that did the work were on time, helpful, and extremely hard working. We get compliments on the deck from everyone that comes over. I would give them five stars, except the follow up questions I had after the work was done, remained unanswered even after couple of follow up emails. I'm a big believer in open communication so it bummed me out I didn't get a reply (related to ongoing care) but I've googled enough to figure out the do's and don't of composite decking. So take that for what it's worth to you. They do superb work, though definitely not the cheapest. You get what you pay for, and I'd use them again.

Not used to contractors being so detailed. They addressed things I hadnt thought of. Attention to…read moredetail, prompt, absolute no BS!! I love that! So many other contractors dont show... you were early!! Blessed to have connected with your crew. Thank you !!! -TJ

AVE Construction came to the rescue when our roof started leaking after a windstorm. The roof had…read morebeen modified by the previous owner and had some questionable ridges protruding from the chimney. AVE removed the roof, reformed the ridgeline, replaced all of the old particle board with durable plywood, and it is so beautiful now. A complete transformation. We had them install cedar shake shingles in our eaves as well. The work was amazing, the price was incredible and the people were wonderful. It was literally the best contracting experience I have ever had. I highly recommend them for any of your home projects, you will not be disappointed!

Hanley installed our roof about 12 years ago did a great job, fantastic clean up we didn't find any…read morenails or debris when they were done. A resent storm caused a little damage from a tree branch, Damien came out to repair it; fast, friendly, professional. Great company.

Thank You Hanley Construction for being so nice and professional. They came out and gave me a fair…read moreestimate on my leaky roof. They started in a timely manner and worked long and hard on my roof. They said they did not want me to worry again, about my roof. It looks great! no leaks. Thank You again Hanley Construction for doing a great job and cleaning up so nice.

Kirk and crew undertook an enormous project for our home in Gig Harbor. Everything about what he…read moretold to us and delivered was done so professionally, on time and on budget. I will absolutely retain Rooster Remodels for all future work and future houses.

My wife purchased our dream home online in Gig Harbor during the pandemic . . . site unseen! Who…read morewould have known that a wood framed, 30-year old house on the Puget Sound could have wood rot?! Lol! Thank God we found Kirk and Rooster Remodel to take our basket case of a house and transform into a beautiful, warm and inviting gem! Kirk was exceptional in not allowing us to lose faith and doing what was needed to repair the structure, remove everything that was bad and replace it with beauty. Most importantly, he never once went over budget on anything he quoted. I have undergone many major home projects in my 59 years, but I have never experienced a contractor with the concern, professionalism, and honesty exhibited by Kirk and his very talented crew. If I could give 6 stars, I would.