Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

Our go to HVAC company, they always come during the time they give, we've used them for years and…read morenever steered us in the wrong direction. They do our annual inspections and any maintenance needed. Pricing is always fair for the work being done.

Was told I needed a new capacitor for my a/c. They replaced my capacitor less than a year ago with…read morewarrranty . Gave me the same price as last year. Hard to believe it went out within a year. They did replace it for free after I mentioned last year!!! Also repairman showed me photos of my unit that I don't think were of my a/c!!

I had to replace my AC system since my old one was about 20 years old. The techs came in and made…read moresure they did not dirty the house. They were very professional. Once the job was complete they cleaned up their work space and gave me a whole walk through. Even after they were gone the company made sure my AC unit was registered with the manufacture. Once that was done they even sent me a box of brownies a week or so after the instal. It was a great touch. I will be def be coming back for all my HVAC needs.

I reached out on Yelp early this morning and was honestly impressed by how quickly this company…read moreresponded--they were at my house within just a few hours. They had my bathroom sink unclogged in minutes. No fuss, no dragging it out--just straight to the fix. Eugene was great--super kind, worked cleanly, and clearly knew what he was doing. Top-notch service and I felt like the rate was very fair. I sincerely hope I don't need a plumber again anytime soon but if I do, these are my people.

Eugene explained everything what he was gonna do he offered me tips to help my budget and kept me…read moreupdated on what was going to event showed me everything he did and cleaned up that for himself also told me if there's anything wrong to come at whatever time Highly recommended.

The Plumbers at Collet & Ano - Stay Away!…read more We started to have an issue with a strong smell coming from a toilet area. So, we began a search in the Antioch area for a great plumber. We went thru an Internet search and found Colett & Ano Plumbers in Antioch. So, impressed by their 5-star reviews (who wrote them?) and that they were veterans, I called and set an appointment to have them come and look at the toilet. One plumber came and my wife had ACTUALLY to stop him at the door, as he showed no inclination to take off his boots or put on water-proof booties. STRIKE #1 (not professional). It was concluded that the toilet needed a new wax ring (actually needed to double packed (two) wax rings), which he did and then left. Well, later that afternoon, I went and checked on the toilet area and there was water everywhere on the floor! I immediately called the office and talked to a manger/owner and he said he didn't have anyone available to come over because they had a bigger job in town. STRIKE #2 (Small customers come ...second). So, they called back and we set a time for them to come in at 9:00 the next morning. I turned off the water to the toilet because a small, but, steady stream of water was dripping and spraying and covering the floor and then wiped up the water. Well, the next morning, they called at 9:30 saying someone was on the way and was about :30-:45 minutes away. STRIKE #3 (Not on-time and didn't respect our time). As I looked at the toilet before they arrived, I noticed that the previous plumber had cracked a tile right behind the toilet (my wife noticed it, too), which I mentioned to the TWO plumbers who showed up to fix the leaking-water-issue. STRIKE #4 (they are going to fix the tile, right?) AGAIN, my wife had to stop them from walking thru the house with their boots on. STRIKE #5.... (I have never had ANYONE who was providing service to any of the homes I have owned to not take off their shoes or put booties on before entering the home). So, they came up and looked at the toilet and saw that somewhere during the process of the FIRST plumber "fixing the problem", the screw-gaskets that connected the water tank to the toilet bowl had become loosened and water was leaking and spraying everywhere. (How did the first plumper not see this?) So, they re-tightened them and packed up their single screw-driver. I also reminded them about the cracked tile and wanted to hear from their manager as to how he was going to fix that. STRIKE #6. So, they left and we NEVER heard back from them until we got a copy of the bill. No "courtesy call to check an see if we were happy with the work and to address the cracked tile". On the bill, the manager implied that the tile was ALREADY cracked and that he was going to believe his "valued and trusted" employee's story and not fix the tile. In turn, he insulted me and my wife and implied that "...that was that...case closed" (Basically, trying to blow us off. How VERY professional) . DOUBLE STRIKE #7. We are senior citizens and on fixed incomes and the fact that the management of this company was not willing to side with a NEW customer and offer to fix the issue was pathetic and totally un-professional. STRIKE #8. On top of all of this, after it happened, the original issue of the strong smell in the toilet has NOT gone away. Yes, you read that right, the smell is still there....and we are out $150.00. So, a word to the wise: DO NOT, UNDER ANY CIRCUMSTANCE should you call and hire these un-professionals at Collet & Ano in Antioch because with them, the "customer is not right"....the customer is someone to take advantage of. I ESPECIALLY caution Senior Citizens or hard working people to NOT give these people your money and your business.... they don't back-up their work and only want your money. STAY AWAY, STAY AWAY, STAY AWAY ... from Collett & Ano Plumbing. In the end, they never fixed the problem, we still have a smelly toilet we need to have to fix, we are out $150.00 (a lot of money to a senior citizen) and they left us with a cracked tile behind the toilet. What true un-professionals....

I needed a new comfort height toilet. My current one was quite old and leaking at the floor. And…read morethe flushing mechanism was very corroded and difficult to use. They arrived exactly at the appointment time and had the toilet installed in half an hour. The guys were very polite and answered all my questions. I had also thought I needed a new water heater. Upon inspection I was told I could easily wait several more years before the replacement. I very much appreciate the honesty; I'm sure most other companies would have just gone ahead. I highly recommend C&A. I have used them in the past and will continue to do so. Paul W. Preston Bristol, WI.

We were very impressed with the timeliness of the visit when we reached out for help. Recommended…read moreby a neighbor. Joe was very professional courteous and clean. Highly recommend

Identified a problem with the sewer main line in our septic coming out of the house. Very…read moreresponsive and came out very quickly to fix the problem. Courteous and professional team explained and showed the problems. Price was reasonable and I feel they did a great job them!

Tim and Matt were great at quickly repairing a leaking garbage disposal unit under my sink. Both…read moretook the time to explain the problem, what could have caused the issue and offered multiple outlets to take to fix the leak. If you are looking for a great and local family business to hire, they are the one!

FIRST EXPERIENCE with Family Rooter: Came home on a Saturday night around 9pm to the drain in my…read morebasement overflowing, with water and sewage. I got online, and saw that Family Rooter was local and family owned, so I sent a message and surprisingly I was contacted back shortly by Tim. He let me know that I would NOT be charged a weekend or after-hours charge for the services I would need, he also told me that they never charged those fees. When Tim arrived he was very informative, took the time to explain to me what was wrong, what caused it, what needed to be done to repair it, and what to do to to prevent future damage. Very knowledgeable, great customer service, and HIGHLY HIGHLY RECOMMENDED!! Support Local, Small Business & Family Owned. Thank you Tim and Team

I am impressed with their knowledge and services and opinions. They come out yearly to check my…read moresump pump.

Never disappoints! JVS has been my go to company for plumbing needs for several years. Why? From…read morethe initial call to schedule to the end of the appointment they make you feel like an old friend. They listen and explain so there are no surprises. Recently I called on Wednesday afternoon for a leaking outside faucet, JVS dispatched Raymond the next day. He did a great job taking care of my issue. Thanks again JVS.