About two weeks ago when the extremely heat began. My family and I noticed a significant different with how our HVAC unit was working. It was clear that something was not quite right, and after 13 years it maybe time to replace our unit. We reached out to Anderson Air Conditioning & Heating for a service visit. The technician was extremely helpful and explained our options, there was no pressure to commit to the purchase of a new unit. He did schedule a follow-up appointment for us, which allowed us some time to determine what would be best for us. Mr. Anderson personallly came out and took the time to determine what would best fit our family. With this level of personal service we knew that we would be in good hands. We decided to have a new unit installed increasing our unit size from 3.0 to 4.0, upgrading our internal and external system to a energy efficient unit which will safe us money over time. Everyone was punctual, professional, and knowledgable. Overall it was a great experience and money well spent. We will continue to work with this awesome team! Special thanks to Mr. Anderson, James, John and Vaughn for being there for us. Phillips Family read more

In late April 2021, hired Anderson Air Conditioning & Heating company to install a HVAC system (+5K $). On May 27th, I woke up to water gushing out of the ceiling from attic. The attic insulation and sheet rock absorbed the from water from the newly installed HVAC system for weeks until the ceiling collapsed. There was so much water even the light fixture was flooded. The water flowed for several hours. Mr. Anderson fixed the issue the next day stating the PVC values that takes water out of the home was installed improperly. More than 8 feet of ceiling/sheet rock including a light fixture was damaged. So glad I was home at the time. Mr. Anderson sent his contractor out within the week to repair the damage unfortunately his contractor workmanship was horrible (0 star). Extremely poor work! I had to hire a contractor to redo the repairs that cost me over (1,000) which Mr. Anderson agreed to accept responsibility. Did not happen! After contacting his company several times for payment, I had to pay for the repair work. Bad work, bad experience. read more

It is not an easy task to get an excellent from me, my family allows me to handle all household large purchases because I am tough and expect the very best service when we make a large investment. I would like to say from the very start of this transaction dealing with Melissa, who I must say is very knowledgeable in this field. I felt that she explained not only the warranty but the maintenance requirements for the systems thoroughly. Excellent customer service and patience. My home has two units, I purchased the first in 2016 which is working great, and the second 07/2017. The team was on time and worked efficiently and were very professional. The unit was installed in the space neater than it was and the team cleaned up and hauled away all debris. We are very happy with the service provided and our units are working great. Thanks to Mr. Anderson, Melissa, Vaughn, James and John. Wonderful Experience, Riviera Family. read more

Anderson Air Conditioning & Heating was recommended to us by a friend in construction/building inspection and we couldn't be more pleased. We purchased a house knowing the HVACs would need to be replaced, along with the duct work. Anderson thoughtfully covered the pros & cons of different systems, given the age and construction of our house. We are extremely pleased with the quality of their product, their price point, their work and their ability to deal with other subcontractors in the same house. Anderson's design of the new ductwork was top notch. I recommend them to all neighbors and friends. read more

I highly recommend Anderson Air Conditioning & Heating. Anderson Cooling's professionalism and customer service is top notch. Sabrina, Mr. Anderson and Melissa were very knowledgeable and responsive to all of my questions. Out of three companies we requested estimates from, Anderson was the only company that sent me a detailed proposal with four different options and estimated cost within hours of the estimate visit. They started work on replacing our outdated broken heating system the same day they received the first deposit and completed the job within three days. Very impressive! read more

Anderson AC and Heating has been my "go to" HVAC company for the past 10 years. They provide excellent service and reliability. I have compared pricing and they are very competitive in that area. I have used them for repairing older equipment, as well as installing new equipment. I have found Terrell Anderson to be knowledgeable and fair with his assessments. I have eleven units, each with different heating and cooling systems. Anderson has always been up to the challenge and I highly recommend them! read more

Woke up to no heat on Saturday morning (it was 11 degrees outside)...called Anderson and they had a technician (Jason...who was awesome!) at my door within 90 minutes and was able to research the issue and repair the furnace and heat restored with 30 minutes. I have used Anderson for the past 8 years for all my HVAC needs including new central air unit several years ago. They have always provided the best customer service and the best value! Highly Recommend!!!! Rob Baker read more

We are very pleased with Anderson . We used 3 companies before them That were very disappointing. They gave us incorrect information and did not do a thorough job. Anderson explains what they are doing and answers all questions. They wear booties and are very clean. We have used them for 3 years and have had no problems. Our Dominion power Bill has gone down. What can I say We are Happy Customers and recommend them 100 per cent. Ellen and Ed Davis read more

Anderson Air Conditioning & Heating just completed an initial installation of a new York Heat Pump & ducting in our old house. Mr Anderson showed up when he said he would & gave us a thorough Proposal for the work. His crew showed up on time, did a great job, kept everything clean in the house as they worked, and finished the job on time and for the proposed price. We couldn't be more pleased with this installation. read more

I LOVE ANDERSON this is a great company to have come to your home they are very pleasant, have great prices and always treat me like family. I have been in search of a company I can rely to work on my HVAC equipment which is a very expensive piece of equipment and I HAVE FOUND THEM. I appreciate the Anderson family and Staff. Bri, Jessica, and Melissa are great ladies that are in the office and are very curious. read more

We purchased our home in a new development over five years ago. Anderson Air Conditioning and Heating had installed the equipment so we decided to obtaining a service contract from the original installer. The service technicians always wear shoe coverings when adjusting the equipment inside our home and they have always been polite and respectful. We have always been pleased with their work. read more

I was having a problem with my AC unit and called Anderson this morning. Kevin was at my home before noon. The service was exceptional. Kevin explained what the issues were and answered any questions that I had. Kevin was professional and represented Anderson very well. I will use them again if necessary and I highly recommend them to anyone who would like to work with a great company. read more

I was more than pleased with there work and it was done pretty quick in my opinion due to the fact that they had to replace the duct system as well as the 2 ton heat pump There workmanship is second to none and they always clean up and not leave a mess If I could give them more stars I would! Thanks again to the crew and the owner for a first class job! Roy Moxley read more

Mr. Anderson installed a complete York hvac system with an exposed insulated spiral ductwork. Very professional staff, excellent workmanship. They listen well and customize the job to your needs, including showing us new thermostat options we didn't know were available. Would give 10/10 or 5 stars for Mr. Anderson and his wonderful company. read more

We have been using Anderson for just about 10 years. We have been very pleased with their service. The technicians are always on time, very professional & knowledgeable. At times Mr. Anderson, the owner, personally called us to discuss our options based on his years of experience. Not many people do that!! Debbie T. read more

We have been very pleased with the service we have received in the past 3 yrs. When we have had a problem the receptionist has been very courteous and has a good understanding of the work Anderson does. She gets a serviceman to contact us and decide the best way to solve our needs. read more

Anderson was recommended to me by a neighbor several years back. I have been on contract with them ever since. Very professional service crew and I look forward to seeing them for another preventative maintenance visit in early spring. read more

The crew from Anderson are courteous, efficient and knowledgeable. We are repeat customers. We recently had our routine maintenance performed. Technician showed up on time. read more

My service experience was excellent. Isaac was my technician for my summer check up He was very professional and went over in detail of what he was doing . Thanks Cecilia read more