We stayed at one of Carolina Beach properties for a few days on our vacation and overall it was…read moregreat! The rental company staff communicated well and was friendly. The location of the property was unbeatable - it was waterfront and you were literally 30 steps away from the beach. The ocean views were fantastic (see the attached photos) and you could hear waves rushing to the shore all day long. There's also a balcony with a table and chairs where you could enjoy breakfasts or dinners and stare at the Atlantic Ocean. The unit itself was big and was 50/50 updated. The living room was pretty modern but bathroom wasn't. The kitchen cabinets were new but appliances were old. Overall, the condo was pretty spacious, cozy, and it had everything you needed. The only things that could make our stay better would be: - Cleaner floors. I walked around the apartment barefoot and there was sand and other dirt particles in all rooms. - Quieter HVAC. The unit seemed to have an old A/C system and when it was on, it was pretty loud. It would be great to have a quiet airflow system as I think sometimes it was louder than the waves outside. - A Smart TV. The TV in the living room didn't have Netflix or other streaming services - only cable. It's not really that big of a deal as you have amazing vistas outside and a plenty of places to go, but if you thought about relaxing and watching your favorite movie in the evening you're out of luck. Taking everything into account, you are getting great value for the money. This unit was definitely not as expensive as some other waterfront condos and I'd definitely recommend renting it. All in all, we enjoyed our stay and we would definitely come back next time we are visiting Wilmington!

1400 dollar remaining of our refund promised and still not refunded. I wanted to let everyone know…read morethat I have not received a $1400 dollar refund that I was promised by Palm Air Realty in Kure Beach, North Carolina. We came down to stay in a 3 story (Super Host) beach house in Kure Beach July 21st - the 25th. To get to the point quickly, the house on arrival was disgusting. Flies galore were in and on the garbage cans like you would not believe. There were several in the house AFTER it had been "cleaned". I say cleaned very loosely. My son stepped in dog poop on the 2nd floor smashing it into the carpet. We found 2 other fresh dog turds (still moist) on the rug in the main living area. I will post the pics. We also started to look for the remote for the TV on the 2nd floor and noticed the couches were absolutely filthy and laden with sand and dog hair. Now you might be wondering why we stayed. We weren't going to but we had no other choice but to stay, at least for the night. We brought my 72 year old mother-in-law that has advanced dementia and Parkinson's. She was exhausted from the trip and need some rest. This house was the one we picked because of the downstairs bathroom and bed. We also had contracted with a home health care company to come sit/care for her while we tried to have a vacation. Marcus with Palm Air Realty was super nice but the deal was we were leaving in the morning due to the filth and misrepresented home pics to go back home. 4 hour drive. Marcus offered us a deal by basically refusing to stay through air BNB and getting a full refund. He requested that we book the house with him for a reduced rate after a thorough cleaning of the home was performed and the flies were remedied and the pool was cleaned. I cannot say enough that this place was run down in the ground and the place was a pig sty. Next door (the adjacent lot) had 3 fly bags hanging on tree limbs that were about to bust they had so many flies in them. And let me tell you they stunk to high heaven. The neighbors had 3 dogs that had full access to their back yard which is right next to the steps to enter the home. Their dogs and or dog food (something) attracted the flies. It was nasty. But again we were kind-of stuck with the MIL and her condition. Marcus has promised that the refund would be coming but the 1400 dollars of fees and taxes is basically fraud. It has been almost a month and no refund. Air BNB stated they called Palm Air Realty and they said they advised them not to give us any refund. I promised Marcus that I would not post a review and pics of the flies and poop if he honored his end of the deal. We paid and were compliant and patient throughout. This has got to be rectified somehow. It's fraudulent and if you think about the refund as it stands, the taxes and fees are on the original booking amount and that's not what we paid so that has additional fraudulent issues. The house was 1214 Fort Fisher Blvd Kure Beach. Do not stay here. Rather do not stay with Palm Air Realty. I would have given them a good review but I just cant. 1400 is a lot of money to ignore. I have given the company plenty of time to work it out with Air BNB and they have not come through. It sure doesn't look like they will. and BTW, I had to vacuum the entire 2nd floor, and put sheets over all of the couches to make it where we could at least sit down and take off our shoes. I will get the pics of the fly bags and pool from the rest of the family when they return home.

I am not usually a complainer but it is very hard not to with the service I received from this…read morecompany! I guess I can start when my first roommate and I applied to live in our new house. After two weeks of waiting to hear back from Sweyer, we still had no idea whether our applications were approved or not. So, we called and emailed them for some answers. At first, we got a response saying that there were a lot of applications that had come in so it would be a few more days before we would hear anything back. A few days passed and my roommate and I started to worry because we needed to find a place soon before our previous leases were up and we had to move out! So, we called again and left multiple messages and got no call back. After many phone calls and emails we finally got in touch with someone and were approved to move in! After this experience, I left a bad review on Sweyer's Facebook and a day or two later I got a phone call from a woman that worked for Sweyer asking me to take the review down and they would give me a $50 gift card. LOL! Bribing tenants to take down reviews...that's a new one that I had never experienced before! Once my roommate and I moved in to our new home, we realized that there was no washer and dryer. In the advertisement online it said that our house did not come with a washer and dryer but our lease said that they would be included. Hmmm...more communication errors? So, we contacted Laura (our property manager) and she let us know that they would be delivering a washer and dryer within the next few days. We also noticed when we moved in that all of our lights were flickering all the time. So, once again, I contacted Laura and she gave us the number for an electrician who came out and fixed the lights. Little did we know that WE would have to pay for every single light bulb that was fixed. Shouldn't that be something Sweyer takes care of? Especially because we had just moved in! Once my first roommate moved out, another moved in. Shortly after she had moved in I found out that her and her boyfriend (who was living there without me knowing) were doing some really serious drugs in our house. A few days later, my roommates boyfriend tried breaking in to my bedroom window while I was home alone. So, I let Sweyer know and what did they do? Nothing. They had a meeting with me and expressed their concerns and let me know that they may or may not do an inspection of the home but if any drugs were found we would BOTH be evicted. They never came to do the inspection so I had to kick my roommate out myself. After my second roommate was gone, I found a new roommate who went through all the application paperwork and while we were working on getting her approved, Sweyer let me know that I needed to give my 60 day notice (I still had about 75 days left in the house). So, I did and right after that, Sweyer let me know that my new roommate would no longer be able to move in because I had given my notice. WHAT?! Shouldn't I have been informed of this since we were in the process of getting the new roommate on the lease?? When I emailed Marcy (Laura's secretary?) asking why she hadn't let me know about this rule and where in the lease this is stated I got NO response back. Ever. Lastly, be sure when you move out you are ready to pay Sweyer another $300 to get your carpets PROFESSIONALLY cleaned, paint the walls, replace air filters, replace drip pans, etc. Yes, this is your responsibility. Not the rental companies. Tell me how this makes sense?? All in all, Laura was quite helpful. Marcy, not so much. I can honestly say that I will NEVER do business with Sweyer Property Management again!

My husband and I started our search for our beach home over 10 years ago. We found Shawndy…read moreConway's name and number on a sign and worked with her office ever since. Her partner, Jessica Keenan, helped us finally close on our dream home this summer. We live in Chicago and every time we visited Kure beach they put together a comprehensive packet of listings and we often saw 25 homes in a day. They never expressed frustration as we looked at hundreds of homes and we developed a great relationship so that we could find everything We were looking for. I can't say enough about their professionalism, expertise, and skill. Highly recommend this office.

This is the first time and last time I will ever use this company. The pictures that i included of…read morethe dust and, dog hair. I didn't even bother to call because I was harassed about the $100 cleaning deposit along with the 1700 I had to pay for the moldy, musty home. Granted this is a Pet Friendly rental; I would expect that since I was told at 415pm that our rental was not ready, the cleaning crew has been cleaning the home since 630 that morning. My husband and I normally bring our dog but she passed away. The home was advertised as having a nice grill and nice yard. Well my husband bought us some brisket burgers and hot dogs for the 4th of July; opened the grill there were hundreds of large roaches with a rotting smell. Not water bugs, Roaches! So we fried the burgers! The shower had nasty moldy towels. Furniture was covered in dog hair. Shower had a bad leak, the roof had a leak and the house just smelled so moldy! Very unhappy! The weather was great and the beach was amazing! Too bad about the home

If you enjoy staying in a house with bed bugs and mildew and being condescended and lied to by the…read moreemployees, you'll love renting from Bullard Realty. $200/night for a house with mildew and bed bugs. Best value in Carolina Beach!

We have had our beach front property listed for vacation rentals with Carolina Beach Realty for…read moreover 5 years. They are so attentive to us, our property and our guests. The key to maintaining a good working relationship such as this is to keep very open communication; and that is exactly how they seem to approach their business. We are extremely pleased them. As far as refunds during weather or viral related issues-it is ultimately ALWAYS the property owner's CHOICE! CBR brings the request/situation to the property owner and THEY decide. Most will do their darnedest to honor a renters request. Some property owners simply are not financially able to just refund monies and this instruct CBR to deny the requests. While we feel it's always best to try to see it as though it was us who were the renters.

Do not ever rent from them!!! They charged me a 150.00 pet fee. My rental didn't allow pets I had…read moresomeone at my home watching my pets. The owners of the property claimed I brought I pet I didn't. I told them the place had a ring camera the rude employee at Carolina beach told me they had proof I asked to see the proof turns out she never even saw the footage. So basically anything the property owner says no one checks so you have no protection. She said she would get the proof and call me back a few hours later I got a generic text saying they issued a refund. It's been a week I still don't have a refund and still fighting with them. The rental is pelican pointe. Do not rent that unit the owners lied! Oh and when we got into the unit the electric in the back bedroom wasn't working had to get help with that. The stove has duck tape on it holding it together. The upstairs toilet didn't flush properly. The TVs didn't work. I never said anything because me and my kids were so happy to be at the beach we just made the best of it. But the way they have treated me has been so unprofessional.

If I could leave negative stars I would. Cindi is completely unhelpful. Good news is she leaving at…read morethe end of the year.

They'll take your money, and then they'll neglect you like they are on an Olympic mission for…read morecrappy customer service. Their HOA is the pits.

Stayed in unit 705 and was only given 2 keys and only one would work on the automatic locks and the…read moreking size bed was 2 twins pushed together and a box spring and the metal frame were both broken. I called the number left no response so it said send text still no response. I finally called back and talked to someone and they sent out a handy man who stated it needed to be replaced but may have temporarily fixed it and as soon as we laid down it broke again. Besides that the place was nice and we were happy although sleep deprived with our experience

Currently staying in unit #105 and it is absolutely gorgeous!!! The room has a great view of the…read morewater and has been beautifully renovated, you can truly see how much the owner cares and puts in to it. On top of being right on the beach, there is an outdoor pool, indoor pool and hot tub, as well as a small area to exorcise. Definitely will be returning!!!