I had my tank pumped due to an alarm going off. I was recommended to call 815 septic guy he came…read moreout the same day. Luckily, he just found a broken wire he rewired everything and had us back and running in no time! I highly recommend and appreciate the honesty.

From the owner: Locally owned and operated 17 years experience, licensed, and insured you can count on 815 Septic…read moreGuy for all your septic pumping, septic system repairs and excavation needs.

Business the old fashioned way. No gimmicks, no hidden fees, no double talk. I've used Jaenecke for…read moremore than 10 years and will continue to use them in the future. The best around. Fair prices. Prompt response time. Ignore the bad reviews! Tim and his daughter are top notch at what they do. My system needed a simple fix and Tim made it happen without gouging or installing things that were unnecessary. If you have an issue with your septic system or just need it pumped, I highly recommend you call Jaenecke!

We have used Jaenecke since 1997 when he installed our tank. He pumps it out every 3 years and…read moreshows us the empty tank when he's finished. Tim does a great job, and is very dependable.

Great company and people to work with. No bs and very reasonably priced!! Very professional!read more

Great company in time of need. They work hard to get the job done. Although the first attempt was…read moreunsuccessful, they came back to make it right! He found the issue and provided the fix. I know this wasn't an easy task. Thank you for all your hard work! We greatly appreciate all you've done!

came out right away , cleaned everything up and found a potential future problem and fixed it too ..read more

Always very responsive. They do a thorough flush of the septic tank and charge a reasonable price.read more

I have had several homes in my lifetime, but my most recent home purchase came with septic system,…read morewhich I have never had before. After purchase I found the system was bad and needed to be replaced. Long story short, I had the septic system replaced (by another company). The installing company recommended Northern Illinois Septic for maintenance. I feel I really got lucky. Rob is very knowledgeable and has been very receptive to answering general septic questions that I have. Anytime, I have asked him to do anything (I had him replace the motor for a quieter one, install decorative rock, etc), it's simply a phone call, and the next thing I know it's done. I am very impressed with the speed in which he fulfills requests. I recommend Northern Illinois Septic to take care of your septic system.

We have completed our second annual maintenance contract with Rob and Northern Illinois Septic…read moreService. We will renew gladly and highly recommend them. Rob is excellent at communicating when he will perform the inspections, and he follows up afterwards with an email and a copy of his report in case the one he leaves behind is lost. We found Rob after we had a blower go out just after an inspection by another company. Rob came and replaced the blower at a fair price and we decided to go with him for annual maintenance. We cancelled the maintenance contract (just renewed) with the old company. We now get maintenance, not just a look and a report. Rob checks more than two previous companies, which include the original designer/system provider Syber-Aer. Rob has made suggestions and changes to our system that have improved performance. He has taken the time to explain his improvements as well. Most of them have been minor - not expensive or time consuming, and he has included them at no charge. So even if he is a little more expensive on his contract cost, he does provide a better value overall. I heartily recommend the service provided by Rob and Northern Illinois Septic.

Great service, excellent quality and guys. Rod took care of me and explained the whole process…read morealong the way. Extremely knowledgeable and will recommend to anyone who needs well service.

We really had a different septic issue and Rodney was upfront and very good to deal with. I was…read morehappy that they stuck with it and resolved our issue and would recommend them and plan on using them in the future for any well issues. Craig

Worst customer service ever ! I used this company to do septic inspection and treatment or home…read moresale then had HUGE problems a few months later . they said there is no warranty to their work nor would they come out to assess problem unless I paid $425 fee. both husband and wife owners were super unprofessional and yelled at me on phone and said derogatory remarks to a competitor that was out at home. save yourself and call someone else !

Orville Quante came out and did an amazing job at our home in Kingston. You can't even tell where…read morethey dug up the ground to get to our septic tank to empty it and we were blown away! The guys they sent were awesome and quick!

I was having a plumbing issue and couldn't determine the cause. I called several businesses to get…read morequotes and only a very few replied. Mike at Waste Water Management not only answered right when I called, but he was very understanding of my situation and offered to visit within a day or two. As it turned out he called me the next because he was available to stop by. Fortunately I was available so he was there within a few hours... less than 24 hours after I first called him! Awesome! He is very friendly, kind of chatty but I found him endearing. Within an hour he had my septic pumped and gave me some pointers on proper septic maintenance. The septic wasn't the cause of my issue, as it turns out, but it had been several years since it had been pumped so it was due. I would recommend Mike and Waste Water Management to anyone who asks. I am very grateful for their services.

These guys did an amazing job on my recent septic problem. I called them first thing in the morning…read morebecause nothing was draining in our house. I had used them about 3 years ago for a simple septic pump and I really got a good feeling about them. They seemed very honest and reasonable. When I called, I got in touch with the son, Mike, and he understood the situation that I was in with no ability to use any water in the house. He said he had a couple of appointments in the morning but he would try to get by before noon to check things out. He called me well before noon and said that he was free and could get out to my house. Since it had been a couple of years since my septic had been pumped, Mike started by pumping the tank and then checking things out. It turned out, even after pumping the tank out, the house was still not draining. There was a blockage between the house and the tank. So, Mike went to work accessing the basement clean out where the septic comes in. It was completely full and he had to drain it in buckets in order to just see what was going on. He ended up finding out that the cast iron pipe coming out of the house was broken in between the house and the tank. But, he was able to clear the blockage and get things working for the short-term. Both father and son returned today and replaced the pipe between the house and the tank. The price that they charged was very, very reasonable. I will not only continue to use them for all of my septic needs, but I will also highly recommend them to all of my friends and family.

Fixed a water leak in one of my copper pipes in Feb 2026. Claimed work was guaranteed. Starter…read moreleaking again in May 2026. Called, texted and called at least 4 times. Absolutely no response. I would not trust this man to do any plumbing for me again. Hire at your own risk. After hiring a different plumber this is what I found. See picture. Blue thing and yellow thing are towels he wrapped around the leaking pipes. He never fixed the leak only masked it so after the towels were saturated it started to show signs of leaking again.

Fixed my drain issue at about half the cost of the of the other places, with fast open…read moreavailability. Highly recommend!