Very friendly nice service man answered all my questions wasn't out off by me asking. Put me in a…read morereminder text so that I can be called when it's time to use them again. When I called to set up an appointment they were also very nice and friendly.

Weather sub zero, a foot of new snow Rechel Septic Systems drove 30 miles and repaired our 50 yr…read moreold septic system. Kyle and his group were highly recommended and definitely lived up to their reputation - TRUSTWORTHY professional, cost within the researched price range, scheduled the date I requested arrived on time. Their truck did not rip up the yard and plants, most importantly job done! Did I mention I was in a different city .....he sent me photos of the procedure Ten stars for Kyle and Rechel Septic

Great work & service! Prompt to answer messages, called and confirmed appointment before coming…read more Quick and efficient to complete the job. Recommend them.

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

I have had several homes in my lifetime, but my most recent home purchase came with septic system,…read morewhich I have never had before. After purchase I found the system was bad and needed to be replaced. Long story short, I had the septic system replaced (by another company). The installing company recommended Northern Illinois Septic for maintenance. I feel I really got lucky. Rob is very knowledgeable and has been very receptive to answering general septic questions that I have. Anytime, I have asked him to do anything (I had him replace the motor for a quieter one, install decorative rock, etc), it's simply a phone call, and the next thing I know it's done. I am very impressed with the speed in which he fulfills requests. I recommend Northern Illinois Septic to take care of your septic system.

We have completed our second annual maintenance contract with Rob and Northern Illinois Septic…read moreService. We will renew gladly and highly recommend them. Rob is excellent at communicating when he will perform the inspections, and he follows up afterwards with an email and a copy of his report in case the one he leaves behind is lost. We found Rob after we had a blower go out just after an inspection by another company. Rob came and replaced the blower at a fair price and we decided to go with him for annual maintenance. We cancelled the maintenance contract (just renewed) with the old company. We now get maintenance, not just a look and a report. Rob checks more than two previous companies, which include the original designer/system provider Syber-Aer. Rob has made suggestions and changes to our system that have improved performance. He has taken the time to explain his improvements as well. Most of them have been minor - not expensive or time consuming, and he has included them at no charge. So even if he is a little more expensive on his contract cost, he does provide a better value overall. I heartily recommend the service provided by Rob and Northern Illinois Septic.

Dan Powell arrived on time, gave good advice, found issues and was incredibly thorough, efficient…read moreand professional. Even at the end of a long hot day, Dan found the problem with good humor and patience. We are very happy with Lifeline.

I was given an estimate of almost twice what someone else quoted me, but I was in a hurry so I went…read morewith Lifeline. You think after overcharging me so much, they could have done a decent job but they left soldering debris all over my basement, used my buckets and left solder all over those as well. Completely unprofessional slobs.

0 communication skills replaced my $2500 water softener with $399.95 water softener , when I called…read moreto find out why, they said take it up with your warranty company. Never did anyone at their end think this is something they should have mentioned.

Had water coming into our basement where the main line comes in--I couldn't tell if it was seepage…read moreor a leak so called Mr. Rooter as they showed as open on a weekend. They sent a kid over, he freaked out about the idea of it being the main line, looked at it, said it was likely seepage then continued to freak out saying it'd be over $8k to correctly fix it. Saying OMG a several times acting like it wasn't something that could be fixed. He called his boss and then he applied a fix he wasn't convinced would last. After that craziness's I called a real professional and they handled everything much more rationally, respectfully and professionally--as it's a common issue just the kid they sent hasn't seen it before. Ask a random person off the street for help to apply a patch yourself instead of resorting to calling them.

Repair of a leaky chrome P-trap under the sink with corrosion at the fittings, did a great job and…read morewas quickly replaced and we're back up and running within an hour

Handy, convenient, polite Not cheap but apparently going…read morerates for minor plumbing are outrageous all around. They made time for me the next day and handled it well.

I don't write reviews that often anymore, but these people were polite and worthwhile putting a…read morereview out. For one there are a lot of bad plumbers - notably the other people I used who were not only terrible but actually threatened me and tried to get paid for doing a horrible job. Where ex stink both knows their stuff, is fairly honest and what they intend to do, and actually deliver on it. I actually had a situation after hours where they were very straightforward and recommended me things to resolve the situation so that they would not have to come out for the dispatch. To me, that represents ethics and integrity in business. They absolutely could have shut up a dispatch and come out to make extra money but instead the perspective was: here's the fix for you here's what I recommend you do call me back if that doesn't work. These are the kinds of people I will call back to do more work. This Is the kind of service that is deserving of work. Not random review farms which we know a ton of businesses do so that they have a good rating on yelp. Their prices are also fair, and they actually do fix problems and not just put a Band-Aid over it. 5 stars. I do not know that there's anyone else I would trust for plumbing anywhere around the McHenry area.

Would not recommend this company, I've been a customer for 3 weeks which is how long their work…read morelasts. They rodded our main line when we had water coming up from our basement drain and less than a month later we have water coming up again. I called to have them come back out and they wanted to charge full price again. The last time we had the main line rodded we used a different company, and it lasted over a year. This place either has shoddy equipment or does half the job so they can charge you for a full service call later that same month.

Great company. JJ Septic called and responded to the reply quickly…read more Came out and took care of our septic

Today I had septic pumped out the guys Joe is really a good knowledgeable person . He's really a…read morenice trustworthy guys. I recommend this company. In future I will call him again.