I rented a 10x10 storage unit beginning 1/24/2022 with a rate of $128/mo. On 7/22/2022 the rate was…read moreraised, with no reason given, to $172/mo. Now I got a notice that they will be raising the rate to $236. When I called them about the rate increase, they said they were allowed to raise rates at any time in any amount they desired. Their operating expenses have not increase that dramatically. They are just greedy and taking advantage of people who have no other recourse. I would highly recommend you do not do business with them.

The booking and check in seamless!!! I am grateful to this business and staff attending to our…read moreneeds! Thanks!

I can honestly say after years of getting jerked around by a different storage place I was so happy…read moreto find a business that cares. First off the facility is clean and well kept, plus it is 24 hours which is fantastic. They offer a guarantee of price for a year and military discounts. The management team is wonderful and listens to your concerns and questions. My tour was on a rainy day and Astrea managed to keep me relatively dry while getting to the different units. The barrel locks make me feel very secure that my items are safe. Plus they are more affordable than anywhere else I've checked

I paid online around 4:00pm for a space here and went to sign lease and pickup key which has to be…read moredone in person unfortunately. The online process was misleading to suggest the process could all be done online until after I paid and got instructions. I arrived around 4:30 pm and the business hours were published online and on the door as open until 5:00 pm which is the reason I booked with them quickly so I could start moving stuff in while I have time off from two jobs. The door had a "closed" sign on it without explanation at 4:30 pm. No one answered the local numbers. I called a corporate number and the first customer service representative hung up the phone. Called a second time and waiting for company response. This company seems unprofessional so far.

This CUBESMART facility has been an excellent experience for me. I chose climate controlled rooms…read morefor approximately one year which were kept clean and well managed. The staff was always very professional, courteous and very responsive. If I ever need to rent storage space again, I will surely consider them first.

I signed a contract for $189 a month last October 2025. Six months later they arbitrarily increased…read moremy rate by 38% to $262 a month. This place is a total bait and switch. Do not rent a storage unit from this people. I feel sorry for the military on deployment that cant do anything except pay it. Absolutely horrible. Othe climate control places around here are much cheaper.

Perfect place for storage - not the cheapest but clean and safe. The office staff is all very…read moreprofessional and on top of things. Very good place to store your belongs.

I've been using them for my storage needs for about a year. I have never had any issues. The price…read morecould be lower, but other than that, my experience has been good.

Just moved back to the area and was trying to access my unit to move some things out of it and my…read more"gate code" does not work. I logged onto the app where it even tells you the code to make sure I had it right. It is 7:40 at night and access hours are till 10PM so there shouldn't be an issue with me getting in. I was hoping to move a lot of things out and drove across town to do so... just very disappointed.

Well, moving day has arrived. I've never moved any way other than brining my friends with free…read morebeer. It's been 20 years since I moved though, and had the sense to hire movers. Kinda weird watching these young guys do all the work. It reminds me how old we are now. They have been awesome though. Very careful with everything and very friendly and considerate. I definitely recommend Tidal Town Movers if you have a move in store.

AMAZING!!! We had two moving companies cancel on us, the most recent on the day of our move. Tidal…read moreTown Moving saved the day! Ernan, Jose, and Cory saved our day and moved our items from our house to our new apartment!! They were polite, did not complain about anything, and were completely professional while being kind. I HIGHLY RECOMMEND THIS MOVING COMPANY!!!

First time storage unit renter, the process to sign the lease and setup auto was quick and easy…read more Was met with friendly and helpful staff who showed the available units. Facility is well kept, clean, climate controlled and well lit. Prices are reasonable compared to the bigger names.

Perfect location, right next to odu. Perfect place to store things for tailgates or old stuff from…read moreyour house. The 24 hour access is so convent, and they have a sale going on now! I definitely recommend this storage place!

Amazing Service Great Guys! Quick Fast And Left My Spot Spotless Guys Offer Junk Removal, Moving &…read moreHeavy Hauling : freight/furniture or hardware!