Claudia was phenomenal and VERY patient with us. My daughter has been begging to get her hair dyed…read moreand after much research, I agreed. This was a first for me and her so we were clueless of the process. Claudia explained what needed to be done, was upfront about the pricing and the length of time we were going to be there. The salon was also very calming with good music and everyone was professional. It was clean and they took sanitation seriously. Overall a great experience.

I booked my appointment online very late at night and entered my choices for days/times. Next day I…read morereceived a response with what was available based on my choices. There were a couple of slots available for that day and the next but waited until today. I was a bit nervous booking an appointment because I have had some terrible experiences last few months after my good friend/stylist had to stop to care for her 3 gorgeous babies. It was so bad I just decided to cut my own hair. Yea, that's pretty bad though I must say I did a pretty fair job thanks to my husband who helped straighten out the back a little :) So I checked out the reviews, crossed my fingers and held my breath because I booked the appointment for a time right before my shift started. So I had NO time to "fix it" before heading in to work. Charlotte had just finished up with a client as I walked in. She was very friendly, told me to have a seat so she could sweep and then welcomed me over to her seat. She was very attentive and receptive to what I wanted done. She told me what she would be doing and I closed my eyes and and thought happy thoughts as she massaged my head during the hair washing and then again, during the start of the hair cutting. She knew I was a little apprehensive so she kept me talking and seemed very genuine when she asked me questions about my kids, and life etc. As she worked she asked me what I thought and made sure that's what I wanted. Very sweet girl. When she was done I asked her to add a little volume to the top of my flat head and without hesitation she did that and once she was all done, I LOVED it! Very happy with Charlotte who by the way added me to her Monday schedule when it's super difficult to find someone! Also very happy with Jenn who was very prompt in returning my email. She also worked with my schedule because I work nights and I need the latest appointment available so I'm sure she had to coordinate with Charlotte. I had to change one of my choices because I went out on a date with my husband and she was sweet telling me to have a great night with him. She could have just ignored that but she chose to add a little bit of personality to what could have been a very impersonal email. That says a lot to me. I'll definitely be using Charlotte's services again!

Julie is amazing! She is the best stylist I have ever had. I had to leave her when I moved out of…read morestate. It has been impossible to get her level of service and talent since I left. I will be traveling from Washington State to Texas to get my hair done properly by a true artist. When Julie does your hair she brings out the shine in your soul for everyone to see. You never leave Julie's salon feeling less than amazing. Over the years Julie has brought out so many different sides of me each one more amazing than the last. I love that when you are with her you are the most important person in the world. I love that she would spend hours and even once days working on my hair all with such a kind and loving heart. Every time I walk out of her salon I feel on top of the world and people stop me in public to tell me how amazing my hair is and I always tell them about Julie! Even here people ask where I get my hair done and are always so disappointed to learn she is in Texas. Thanks Julie for being you and always going out of your way to make a lady feel amazing and beautiful!!

I love this salon! The smell of coffee and warmth from…read moreJulie and Tahli are so inviting and relaxing! Tahli ended my long journey of searching for a hair dresser that can cut short hair with precision. After my first cut, she stated if I wasn't 100% happy with it, she told me to come back, which I did. Tahli was so welcoming again and she worked just as hard the 2nd time with no charge and got my cut exactly the way I wanted! She is my go to gal from now on! THANK YOU, Tahli

Jennifer did a great job on my frazzled, dried out, grown out overbleached with gray peeking in…read morehair. She corrected the color with highlights and low lights and cut the worst of the damage off the bottom and conditioned it and it looks beautiful, healthy, and natural now. She also taught me how to condition and care for it and carefully explained each product. I bought recommended hair care products from her and they were expensive, but so far my hair is still looking (almost ;-) as good as it did when she styled it. She uses all natural products and the color did not smell at all. My boyfriend loves the smell of the conditioning products and cannot stop sniffing my hair. I love how soft it is now. She was also very accomodating (I booked the wrong length of appointment because I didn't know) and stayed late with me on a Saturday evening to finish everything.

So thankful that I found Jennifer - she was exactly what I needed. She transformed my hair in just…read moreone session from the mess left from the prior hairdresser to something beautiful and lively again. She has a lot of expertise and is very helpful in teaching healthy hair habits and routines. I am so glad I found my new stylist and can't wait to see her again! (P.s. the pictures speak for themselves!!) Her studio is also so beautiful and just has the most relaxing environment.

Missy is a phenomenal stylist! When she moved her salon to Round Rock I tried to find someone…read morecloser to where I live in central Austin who could work the magic she works and I eventually gave up. The drive to Round Rock from central Austin is WELL worth it to know my hair will always look exactly how I picture it by the end of my visit. She's also the only stylist I've found who has helped me achieve a style that doesn't require coming back to the salon every 4-6 weeks. I can usually go 3-4 months between appointments now and my hair fades and grows out beautifully. Missy is a phenomenal listener, she always asks questions to clarify what it is about an inspo picture that you like/don't like, clarifies things like warm tones vs. cool tones, and will work with you to find a style that meets the level of effort and upkeep you want to commit to. I would trust Missy with any hair-related needs - whether it's a small upkeep appointment or a major style change. I can't recommend her enough!

Every time I leave Melissa's chair, I feel beautiful, confident, and ready for the day. Amazing…read morewhat a little snip snip can do! She always listens to what style I want to achieve, understands my daily haircare routine so always leads me in the right direction, and her products always smell/feel amazing. She truly is a great hair stylist and person :) For reference, I have long, thick brown hair that is untreated with highlights... for now ;)

I love Laura and Gatzby. I have curly hair that few can cut well, and even though my hair has…read morewanted to go gray since I was 25, I refuse to let it happen. That was at least 5 yrs ago! When I first moved to Georgetown more than a decade ago, I found Laura and I've never had any reason to go to anybody else. She, too, has curly hair, so she understands how it works. And I swear she has a Ph.D. in color chemistry! I was so glad when Laura opened Gatzby. It's an eclectic, comfortable salon with really nice people and a convenient location. There's chatting, good music, quick and thorough service, and hairdressers who work with people of all sorts - including my husband! Plus, one of my favorite things is the smell, which I'm really sensitive to. Laura is a total clean freak, so the place should stink of bleach and hair color, but it NEVER smells in Gatzby. Quite simply, Gatzby is a great place to spend some time and get your hair done.

Stylist Jessy was very nice and patiently listened as I pointed out what I'd like to have...service…read morewas exceptional. The salon was a very relaxed environment allowing clients to feel comfortable and welcome. I would recommend this place to anyone looking for a good hairstylist experience.

I wish I would've found Vicky sooner. I get highlights and cut…read more Very reasonable prices and Vicky is very professional . She gave me the best services I have ever received and I have tried many others over my many years!!! Love her positive attitude and expertise!!!

Vicky is the best stylist I have ever had. Best highlights and haircut. She is so very personable…read moreand really cares that you are completely satisfied with your whole experience!!! I have finally found a stylist I will be sticking with forever!! She is also very reasonably priced...

Greg is still amazing! I've been rocking extensions for 2.5 years. I started with tape ins which I…read moreloved, but I've more recently switched to hand tied seen in extensions. So happy with them. See my original review for more details on why Greg is the best!

Really happy with my highlights and cut. Greg is the nicest guy and knows his stuff. He's also the…read moreowner. I've used him twice before posting. I've gotten compliments on my hair and I hate telling them where because I don't want them to fill up his schedule! But I do anyway. Regardless, I know he'll be there for me when I need him. The facility is really pretty and all the stations are decorated beautifully so most of my senses are pleased when I'm there. Definitely sticking with him.

Callie is legit a miracle worker. Not only is her energy so sweet and kind, but she literally slays…read morebehind at chair hunny! I had already stalked her work on IG before taking the quiz to see which stylist would be a good fit and Bam! I was matched with her. I am extremely picky with my hair due to having past hair stylist trauma and was loyal to my CA stylist for over 10 years. After our initial consult I felt very comfortable that she would be able to recreate my inspo pic, she literally knew exactly what colors to use to get me there. Itit turned out better than I imagined. She took me from my close to natural blonde that I felt made me look washed out and lifeless to this gorgeous rich strawberry shortcake. I literally couldn't wait for my next appointment so I moved it up a few weeks because I love my hair so much! Thank you Callie!!!

I booked an appointment with the salon's highest-level stylist, who advertises herself as a…read moreblonding specialist. I showed her exactly the platinum tone I wanted. My receipt reflects a premium service labeled "Platinum AF." I paid $650 for what I believed would be master-level platinum blonding. Instead, approximately 70% of my foils were placed by an assistant who graduated cosmetology school in June 2024 and had only been working at the salon for three months. The lead stylist repeatedly stepped away to service other clients. She was not consistently present during application and did not meaningfully evaluate the foils until removal was nearly complete. The assistant also performed all foil removal. Platinum blonding is one of the most technically demanding chemical services in the industry. It requires precision placement, careful saturation, and close monitoring. That did not happen. The final result was objectively poor: * Large orange and yellow hot spots throughout * Uneven processing * The nape of my neck partially unhighlighted on one side * Patchy tonal inconsistency * Noticeable dryness and signs of chemical damage This was not a subtle "slightly off tone." This was visibly uneven, brassy, and inconsistent work -- especially unacceptable at this price point. When I expressed concern immediately in the chair, I was told it was "the lighting" and reassured it was platinum. I was not shown the back of my head before leaving. When I got home, my 14-year-old daughter walked in and said, "Your hair is yellow." I had not said a word to her. The issue was obvious. I returned the next day requesting a partial refund because I did not feel comfortable allowing additional bleach on already compromised hair. I was told refunds are against policy. Charging premium, specialist-level pricing while delegating the majority of a complex platinum service to a newly graduated assistant -- without clear and direct informed consent in the chair -- feels like a deceptive practice. Clients deserve transparency about who is performing a chemical service on their hair. If I am paying for a master blonding specialist, I expect that specialist to perform the work. At $650, there should be a clear transformation and a "wow" moment. Instead, I left with uneven, brassy, partially unprocessed hair and no accountability. Future clients should ask very clearly who will actually be performing their service before agreeing to premium pricing.