I do not recommend Andrea's to anybody! The remodel job she did for us was a total nightmare from the very first day, I have never had such a horrible experience! It started with the demo of our floors the day before they were supposed to start, they ruined all of the floors by removing way too much material on the floors! We in turn then had to pay for all new plywood to try to level up the floors, well that didn't work very well so we ended up having to spend another ten thousand dollars on new doors and trim because all of our doors were to short! It only continued to get worse, she ordered the wrong floor and was rude and tried tellings us we ordered the floor that came in, we ended up finding the floor somewhere else because she told us it would take a couple of months to come in, in the meantime my whole house was torn apart, no kitchen, washer dryer or downstairs bathroom! The floor was finally put in and it is so uneven we have to put pads under our furniture! She charged us for things that were not done, like clean up...it took me 2 months to clean my house, the upstairs, which was not touched, had to have everything removed and cleaned! We paid a plummer to put out toilet and appliances back and were charged for some of that! We have a seam in our brand new countertops that they seem to think is normal and it gets worse by the day! I could go on and on, what was really sad was that instead helping us through this and trying to make thing right she did nothing but blame us and anyone else that was involved, very rude! it also took at least 8 months if not more for her to finish the project! read more

I had a very good experience with Andrea's Interior Design Gallery. My sons gutted my kitchen so Andrea's company had a blank slate to work with. Andrea was great at showing me examples of cabinetry, flooring, countertops, etc. If I wasn't sure about something, she would look for alternatives. She was open to my suggestions about changing the layout of the kitchen and also agreeable to ordering flooring and Corian countertops, both of which I found online. The remodel did take a little longer than I had anticipated, but never having remodeled anything before, the time period may have been standard. All in all, I am very happy with my new kitchen. Linda Bollinger read more

WARNING You do not know how good a contractor is until you see how they handle their mistakes!! deni_valcory Relationship: Client Project Date: February 2014 Project Price Range: $50,000-$100,000 I hired Andrea in December for a full kitchen and master bathroom renovation to be completed by mid-Feb 2014 by her with her husband doing all the work except painting, electrical, drywall and floors. At first I was so impressed and pleased with Andrea and had full confidence in our project. It is now the end of February and she will give me no estimated time for completion, saying she will not guarantee completion even before the end of summer!! In the meantime I have NO kitchen! Here is the basics of what went wrong: Andrea, by the way, insisted on not only the 50% down payment, but ALSO 40% 2nd installment BEFORE our cabinets arrived! Huge warning here of red flags, but I trusted her and missed it! Andrea ordered the wrong color cabinets for my kitchen!! To make matters worse, she REFUSES to reorder to get me correct cabinets and insists she is in charge of making all decisions and that she has decided to have the cabinets refinished by a friend of hers! I did not pay for refinished cabs,,,I paid almost $30k for new cabinetry. She has wasted two weeks now with no good results in trying to prove refinished cabinets would be as nice as originals. The sample she produced looked like mud smeared on soft yellow cabinetry! She also not only ordered the wrong colored bathtub, but she never took care to even make sure it would fit!! The tub was supposed to be biscuit colored and instead it is white while my sinks and toilet are biscuit. If tub was set into the designated space there was no way for her husband, a plumber, to figure out how to get the tub faucetry installed. Completely unworkable situation. So I had to go and find a tub, pay for rush delivery and pay out of my pocket after I have already paid for the other tub. So far she has refused to refund my money!! Part of the work was to have a shower/tub installed in my upper bathroom complete before I came home from out of state on Jan 5th. This was to be completed so I could take my daily showers and she said it would be no problem getting it done by then. The tiling that was done looks cheap, like a bad motel in the way it was trimmed and finished and does not even go up high enough for the shower head. Instead shower head is above tile in the drywall which looks tacky. I have a sloped ceiling so a glass panel needed to be installed for a water barrier as a curtain would not work. The panel was also to be installed before Jan 5th....but was not put in until Feb 14th.....so in all that time all I could do was take very careful baths and I really don't like to bathe. Each time I mentioned that I needed my shower she was non-committal and showed she really did not care. The whole project was supposed to be completed by now. now I have no kitchen and there are apparently no plans for it to be completed anytime in the next many months. She cares nothing for this fact by the way...she shrugs it off and repeats constantly"I can't guarantee when it will be done" , and " I will take the steps that I think are best" meaning she will get cabinet re finishers, different glazes, different painters, apparently until I am too exhausted by their horrible and unsatisfactory attempts to refuse any longer. Never in my life have I had to go anywhere near this extent but she blatantly refuses to simply reorder my cabinets. Yes, it would cost her money, but I paid for a particular cabinet and she made the mistake of not being careful in her ordering. I could have had a second set of cabinets installed in about two weeks from now if she had done what is right. Instead I am stuck with a horrible situation that she will not take care of. I believe she realized she made a horrible mistake sometime around the time she insisted on getting the second installment as she also jammed a paper into my hands to sign saying it was just a disclosure. That paper had the wrong color, the one she ordered, printed on it, but she had me sign it in February, long after the order had been placed and just before the cabinets arrived. I believe she knew and was trying to cover herself but what she did was terribly wrong! I am simply appalled at her handling of this situation. I really liked Andrea. She is a lovely and delightful gal, but if she makes a mistake, she may do all she can to make sure she is not damaged even if it means months and months of hardship for her client. last Tuesday · last modified: last Wednesday read more

Terrible service. DO NOT purchase cabinets or countertops from Andrea's Kitchens. Lowes is much better especially if you have a problem or need to make a return. read more