I had an intermittent issue with the CUE display in my 2015 Cadillac SRX that had stumped multiple…read moremechanics, who believed the vehicle needed a new CUE system. The symptoms were very unusual--the screen would go black at certain vehicle speeds and when using the turn signals, while the radio and other functions continued to work. Michael and Jared took the time to listen carefully to the history of the problem and immediately recognized that it could be related to the aftermarket backup camera interface rather than the factory CUE system itself. Within minutes they identified that the camera interface settings had been changed, likely after a battery replacement, and corrected the configuration. The problem was resolved immediately. What impressed me most was that they didn't try to sell me unnecessary parts or repairs. They quickly diagnosed the actual cause, fixed it, and didn't even charge me for their time. That level of honesty, knowledge, and customer service is hard to find. I highly recommend Safe & Sound Mobile Electronics to anyone with automotive electronics, infotainment, or backup camera issues. Thank you, Michael and Jared, for your professionalism, expertise, and integrity!

At the beginning of September 2025 an accident left me unscathed and my 2011 Toyota RAV4 totaled…read more Best car I've ever owned. I found an identical car to replace it, but it was missing the SiriusXM tuner. Jared and Michael at the Chantilly Safe and Sound Mobile Electronics made it right. I walked in without an appointment and I was told it would take an hour and a half. I believe I was out of there in less than an hour. After speaking with them, their expertise was obvious and their customer service was superlative. I am 71 and not easily impressed, however, I have now found my Go-To store. They had never met me before and did me VERY right. That is why they have my sincere thanks and highest personal recommendation!

I want to let all know how pleasurable it was to work with Adrian to do a complicated install in my…read moreMaserati convertible. I wanted the head unit replaced with an updated large front panel with integrated digital heater--a/c controls, install front and rear cameras for parking assist and finally, install a dashboard camera using the rear mounted parking assist camera. He came out and started the job VERY quickly which I especially liked. The job required many more hours than I expected. He worked at it until all was working perfectly! I can't speak more highly about his friendly attitude and dedication to a job well done. It is an awesome value!

Needed installation of my BlackVue dual dashcam in my vehicle. Adrian was very responsive, and set…read morean install date in a couple days. He arrived on time, completed the job on time, and everything looks great. Good guy to work with. Highly recommend. Bonus is he travelled to my residence to complete the work.

I keep having problems with my remote start. It kicks out my remote whenever my battery dies on my…read morecar so its nothing they have done or not done. These guys have helped me every single time when no one else could. They get me in fast and are so kind. Theyre honest and I would use them over anyone hands down for remote starts.

Sam was incredibly helpful and informative in helping me pick out the perfect tint for my car. He…read moregot me taken care of in one day and his team did a phenomenal job on my car. Will definitely be coming back and recommending him! 10/10 service and professionalism.

Had Frank and fairfax car stereos install a switch pod for my Jeep…read more As usual great work, the only problem I had was amazon. It took 3x for amazon to send 1) the correct part, 2)a working part. Through it all frank was passionate about holding amazon accountable and delivering great service It's why I continue going back and highly recommend them to folks

Frank is great. He is very knowledgeable and easy to work with on scheduling and was transparent…read morewith pricing. She loves the CarPlay we had installed. Highly recommend!

Andre and his team transformed the entire sound system in my 2016 Audi Allroad. Apple Car Play,…read morespeakers, amps, subwoofers. It sounds amazing and the quality of the installation is impeccable. Tidy, neat, meticulous attention to detail. Great communication and fair prices. I'll be back soon with another Audi project!

The screen on my Caddy SRX started going bad, apparently a common problem as I discovered…read more Unparalleled Audio gave a good estimate so we gave them a try. Work was completed on time and very professionally. New screen works perfectly.

Had a new key fob system installed. Did a good job, but charged $150 for one hour of installation…read more Actually took about 5 minutes. ???? Got an estimate to install a $260 new CarPlay radio for $530 installation fee! Be careful with their install fees. Grossly overpriced for the time it actually takes. Look elsewhere first or do it yourself. Was also supposed to get an estimate to install new car seats. Was supposed to call me back that day. Never happened... to this day.

They installed remote start (with Drone app) on my Lexus truck. It works as intended. I had viper…read moreremote start installed by another company on my teen's Lexus a few months ago. I wasn't too impressed plus they were stupid expensive!! So after they did my truck, I asked if they could install the smart start app on his truck for longer range. They explained all and were able to. They were professional throughout and finished on time as promised. Prices were fair and reasonable.

I needed a dash cam (front and rear) installed and I'm so happy to have found Charged Up Customs…read more Jeff was super communicative from the beginning, sent an estimate, amount of time, and was flexible about scheduling. When the snowstorm impacted the ability to drive, Jeff reached out right away to schedule a time where the roads would be in much better condition to get to his shop. A+ service all around. I would highly recommend Jeff and Charged Up Customs!

I had an outstanding service experience with Jeff at Charged Up Customs. I needed a new backup…read morecamera and stereo in my 2011 Camry. Jeff quickly provided a very reasonable estimate, after asking me to send pictures of my current system, saving me a trip to get the estimate. After paying a deposit, installation was scheduled in just a few days, and was quickly and flawlessly completed--I am so happy to finally have Apple CarPlay! The final bill was slightly less than the estimate as the camera cost was less--how often does that happen? I'd definitely use them again!

Great job(s)! Had two older cars, first is a Jeep Grand…read moreCherokee and the second is a vintage Toyota Hilux pickup. Had the Alpine iLX-W650 installed in each, with a backup camera. Additionally, in the Toyota, they installed new speakers and anti-theft accessories. Both autos came out exceeding expectations! The backup cameras have me soooo spoiled!! I don't know how I ever got along without them. The pickup with the new speakers sounds magically better. I have tinnitus, hearing loss, and am tone-deaf, but the new speakers really opened up the sound. Absolutely amazing. Definitely recommend Kartunes in Sterling for auto accessory installation. great products, service, and pricing.

I ordered seat covers for my 2025 Dodge Ram Limited Edition pick up truck. I left a deposit and…read morewaited months for the order to arrive and I had to call them to find out the seat covers had arrived. When I brought my truck to Kartunes for the installation, the manager would not let me see the covers before or during installation. When I finally was allowed to see my truck, the order was incomplete, and the seat covers looked awful - they were industrial style for my $80,000 vehicle. I had the manager remove them and I asked for a refund. I've contacted them to ask when will I receive my almost $900 refund and have not heard back from them nor have I received my refund - it's been over two months.