Just a follow up to my previous review. I still am with Amy Jones- my opinion hasn't changed. One…read morething that I thing is cute- they call me on my birthday every year. I have friends that can't even be bothered to pick up the phone. Despite the Pandemic and stresses, these folks still take the time to make their business feel personal, which is appreciated.

I spoke with Natalie at length. She set me up with new HomeOwners and auto policies with great…read morerates and great convenience. I wish I had contacted State Farm years ago. Thank you so much Natalie at Amy Jones - State Farm

We had all of insurance with this goofball's office. Over the 40 years I have been with them for…read morethe most part did an okay job. We recently called to make a payment on our truck insurance. The receptionist was eager to help us pulled up my husband's name and quickly tapped on our mortgage insurance, which we do not pay through State farm. $1500 was taken out of our account that was supposed to be 500. When we realize this after looking at our account we called. When asked about the transaction we were told what happened and we were nice about it and we understand mistakes. The problem was we did not get a refund. It has been over 10 days which we were told we would get it within 7 to 10 days. We called yesterday and were told that it was in the check was in the mail and it was going take two weeks or so for us to receive it. This is a total of 30 days to refund us $1500. Needless to say we are switching to another office and are really hopeful that their office help is more professional and accurate. This is a very unfortunate situation because it's hard to change after 40 years. The worst part is Justin. We tried to talk to him. We called several times. They were willing to transfer us through to him until they figured out who we were. Justin has been so rude to me in the past for no reason he's just not a nice guy. we never have been able to discuss the situation with Justin. We were offered his voicemail every time we called even though initially they said he was there and could take a call until we told them who we were.

We've used State Farm for years without ever filling a claim and have had great service. We had…read moreroof damage during the last wind storm and everyone at State Farm was helpful and informative getting it claim processed. It was quickly approved without a fight and everything was done in a way that made it life easier. I'm sticking with State Farm.

Spencer has assisted us with our ACA insurance for three years. He's very responsive, friendly, and…read morehelpful. All three applications went very smoothly and we were so glad we had Spencer's help. I recommend Spencer readily.

Gina has been our health insurance agent for 20+ years. She has vast knowledge and experience in…read morethe industry. She is trustworthy and will present several comparisons and options with details about each. She has saved our company thousands of dollars throughout the years.

We were referred to Gina for health insurance, and had several communications with her office, and…read moresubmitted numerous applications. On more than one occasion, her staff promised that ours was the next project on her desk, but we never heard from her. Had we not taken our business elsewhere, we would have been left with no insurance coverage once our old policy expired, and it's much more difficult to get a new policy when you don't have any coverage at all. This firm is unprofessional, unreliable, and should not get your business. Thanks for reading!

The staff is knowledgeable. But rates are higher than most other insurance companies…read more You will get a personal touch to your insurance needs, which is nice. ...However, be aware for a sensory overload. The agent is very hyper (Rx?... snow?) . Gives Redbull a run for its money. She is good at 'shooting the ***. They know their stuff stuff but be advised know that their main goal is not to provide you with renters or vehicle and equipment coverage, but to get ahold of managing your retirement/stocks/assets. Again this office knows their stuff. But.

I have had a great experience with Melissa Izatt of Country Financial. Country insurance went to…read moretown for me after I got into a bad car accident in 2012 that was not my fault. Melissa's staff are always responsive and follow through on anything that is needed which saves me a lot of time and hassle.

Absolutely recommend! They are amazing. You will not find anyone more creative at discovering…read moresolutions for buying the house that you love!

Our family had an AMAZING experience with First Rate Financial for our recent refinance. I have…read moreused FRF two times before when buying/refinancing a home and they were EXCELLENT every time. FRF was professional, had great communication, and were very friendly. Josh and Adam answered all my questions, sometimes before I even had to ask. No doubt, we will use First Rate Financial for our financial needs in the future.

Everyone in Ryan's office is so helpful! The prices are affordable and the customer service is…read moreexcellent. I highly recommend them!

I'm in SC and was looking for someone local who could actually help me understand what was going on…read morewith my credit. I ended up working with Tiera at Pure Freedom Advisory and I'm really glad I did. She took the time to explain what was hurting my credit and what could be challenged. I had two negative accounts on my credit report that were really affecting my score, and within about 30 days those accounts were removed. She was professional, responsive, and made the whole process easy to understand. It felt good working with someone who genuinely cares about helping people improve their credit. I definitely recommend Pure Freedom Advisory if you're in Alaska and trying to fix or improve your credit.