Wow! You would never thought that an insurance company would be a welcomed place to go inside of,…read morebut let me tell you something, I felt sooo comfortable as soon as I walked in! The staff knew my name as if I was their old friend. If you're looking for the right agency, this is The Place. Check it out!

I had a multi-car insurance from here and was paying $270 a month for the last four years, and I…read morehave a good driving record. I was told I was paying too much for it, so I started looking around, I found another reputable insurance company, now I'm only paying $135 a month with the same policy I previously had. Now I'm telling my friends about it, and I wouldn't recommend this company as well.

We had all of insurance with this goofball's office. Over the 40 years I have been with them for…read morethe most part did an okay job. We recently called to make a payment on our truck insurance. The receptionist was eager to help us pulled up my husband's name and quickly tapped on our mortgage insurance, which we do not pay through State farm. $1500 was taken out of our account that was supposed to be 500. When we realize this after looking at our account we called. When asked about the transaction we were told what happened and we were nice about it and we understand mistakes. The problem was we did not get a refund. It has been over 10 days which we were told we would get it within 7 to 10 days. We called yesterday and were told that it was in the check was in the mail and it was going take two weeks or so for us to receive it. This is a total of 30 days to refund us $1500. Needless to say we are switching to another office and are really hopeful that their office help is more professional and accurate. This is a very unfortunate situation because it's hard to change after 40 years. The worst part is Justin. We tried to talk to him. We called several times. They were willing to transfer us through to him until they figured out who we were. Justin has been so rude to me in the past for no reason he's just not a nice guy. we never have been able to discuss the situation with Justin. We were offered his voicemail every time we called even though initially they said he was there and could take a call until we told them who we were.

We've used State Farm for years without ever filling a claim and have had great service. We had…read moreroof damage during the last wind storm and everyone at State Farm was helpful and informative getting it claim processed. It was quickly approved without a fight and everything was done in a way that made it life easier. I'm sticking with State Farm.

We have home, car, and motorcycle through this State Farm office. We recently filed a hit and run…read moreclaim and our truck body damage was quickly taken care of. Our insurance paid over $6000 plus our car rental fee. No hidden fees. Great communication.

We have been with Amanda for years now! There for us when needed. Local and home town feel.read more

Just a follow up to my previous review. I still am with Amy Jones- my opinion hasn't changed. One…read morething that I thing is cute- they call me on my birthday every year. I have friends that can't even be bothered to pick up the phone. Despite the Pandemic and stresses, these folks still take the time to make their business feel personal, which is appreciated.

I spoke with Natalie at length. She set me up with new HomeOwners and auto policies with great…read morerates and great convenience. I wish I had contacted State Farm years ago. Thank you so much Natalie at Amy Jones - State Farm

Thank You for excellent service today. You took the time to…read moreanswer all my questions and explain everything to me.. You are the best!

Makayla was super friendly and efficient. The quote came back very quickly and faster than I works…read morehave guessed, I had a new policy. I had a thorough explanation of all available discounts as well as specific coverages.

these guys sent an insurance calculation for 1 car for $260, which is already not a little, and a…read moremonth later they demanded to pay $360... they are just scammers I highly do not recommend it

Extremely poor customer service. The listed, local phone number is not picked up. Rather it is…read morerouted to the national robo center. Doesn't respond to messages. Doesn't call you back, even after she has promised to. Doesn't give any warnings or heads up that a policy is about to change or that coverage might be altered. You just receive a robo letter in the mail, stating the increase in fees or the drop in coverage that will happen on 30 days. ZERO empathy or realistic adjustments. Everything is run of AI algorithms, and she has no natural skill or desire to add a human touch. Even as insurance companies go, Lisa stands head and shoulders above the other scammers. Avoid at all costs.