We had all of insurance with this goofball's office. Over the 40 years I have been with them for…read morethe most part did an okay job. We recently called to make a payment on our truck insurance. The receptionist was eager to help us pulled up my husband's name and quickly tapped on our mortgage insurance, which we do not pay through State farm. $1500 was taken out of our account that was supposed to be 500. When we realize this after looking at our account we called. When asked about the transaction we were told what happened and we were nice about it and we understand mistakes. The problem was we did not get a refund. It has been over 10 days which we were told we would get it within 7 to 10 days. We called yesterday and were told that it was in the check was in the mail and it was going take two weeks or so for us to receive it. This is a total of 30 days to refund us $1500. Needless to say we are switching to another office and are really hopeful that their office help is more professional and accurate. This is a very unfortunate situation because it's hard to change after 40 years. The worst part is Justin. We tried to talk to him. We called several times. They were willing to transfer us through to him until they figured out who we were. Justin has been so rude to me in the past for no reason he's just not a nice guy. we never have been able to discuss the situation with Justin. We were offered his voicemail every time we called even though initially they said he was there and could take a call until we told them who we were.

We've used State Farm for years without ever filling a claim and have had great service. We had…read moreroof damage during the last wind storm and everyone at State Farm was helpful and informative getting it claim processed. It was quickly approved without a fight and everything was done in a way that made it life easier. I'm sticking with State Farm.

Aimee at Randall Moss has gone above & beyond multiple times with communication and explaining…read moreeverything we needed to know. A++ customer service.

From the owner: Randall Moss Insurance is an independent insurance agency located in Anchorage. We offer a variety…read moreof companies so we can help find the best coverage at the best rate from Safeco, Progressive, Umialik, Foremost, Griffin, NCIP, Protective, Symetra and more. If you need home, auto, recreational vehicle, flood, earthquake, umbrella, or life insurance, we can help you find the best value for your personal insurance. Our local team members have been a part of the local community for decades. As your neighbor, we relate to your Alaskan lifestyles and are committed to providing guidance for your insurance needs.

Canceled my policy years ago due to illegal practice of raising people's insurance due to other…read moredrivers and now the new excuse is the economy. My wife will cancel her policy now swell. Someone should look into these fraudsters​

I am a pizza delivery man and was in an accident while I was at work. I had told them I deliver…read morepizzas and now they are denying my claim because a17.44 order was in my car so they are denying my claim. I wouldn't be this upset if it wasn't for the fact that I've been delivering for almost 2 years and they told me my insurance doesn't allow me to use my own car for deliveries after my accident and I went to her office and told her what I did for a living. She's very pleasant with kids but if you actually want coverage go some where's else

Spencer has assisted us with our ACA insurance for three years. He's very responsive, friendly, and…read morehelpful. All three applications went very smoothly and we were so glad we had Spencer's help. I recommend Spencer readily.

From the owner: Serving all of Alaska with Health, Obama care, Medicare Supplement, Life, Dental, Vision,…read moredisability, Long term care, International health plans, and Annuities. We custom design plans to fit your specific needs and budgets.

New York Life is one of the largest and most stable life insurance companies in the world. A very…read moregood company to trust your families financial future with. Justin is a family man himself, and is a kind and caring person who truly knows the benefits of helping you, protect your financial future.

We have home, car, and motorcycle through this State Farm office. We recently filed a hit and run…read moreclaim and our truck body damage was quickly taken care of. Our insurance paid over $6000 plus our car rental fee. No hidden fees. Great communication.

We have been with Amanda for years now! There for us when needed. Local and home town feel.read more

Laura is one of the best insurance representatives I have known. We have used other companies for…read moreour auto insurance before but it is just nice to have someone near bye in the community that can help and answer questions. No waiting on trying to get through the phone system, just one number, one call and you have someone friendly and willing to help with whatever situation you have. I am willing to pay a little more for good service.

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

I have homeowner's insurance, ATV, and 3 vehicles with these folks. They are a great group of…read morepeople to work with, friendly, and fast in responding to an accident as well as coverage changes. Very satisfied with Tom Plooy's team.

State Farm is one of the best insurance companies for Alaskans. Just be sure to go to a different…read moreagent than this one.