Months later, I continue to receive consistently excellent haircuts from Nasar and I could not be…read moremore pleased! I returned to Sisu for a styling appointment on the day of my recent wedding as well. Amanda did a beautiful job and I would recommend her styling services as well.

On a vacation to Cleveland from Los Angeles, I was in need of new highlights and touch up color at…read morethe roots. I went to see Melanie and she gave me the prettiest highlights that I have ever had. She has an amazing eye. She picked the perfect golden color for me. Then she weaved the highlights in so expertly that nobody has even noticed that I had highlights done at all! This is big for me. Very important. I like that it looks natural. She also gave me the exact cut that I asked for, and lots of advice on growing longer and stronger hair. There is no way that I am going back to my LA salon... I feel that I will look and feel better if I just wait until my next trip to Cleveland to get my hair done at Sisu. I like all of the staff that I have met. They all seem to keep up with new styles, and the other customers leave looking good. You park in the back, and it's next door to J. Pistone's market.

I liked Abstract A. I saw Jordan, and she was very personable. I didn't want a complicated trim,…read moreand she delivered. Bonus points for calling me to let me know that the client ahead of me was running far over time and that I should wait to come in - the space is small, so I wouldn't have wanted to wait there, and I was able to work at home until my appt. The price is the best I've seen in Cleveland and they give student discounts, which, in addition to client pics online and a good location, is what primarily drew me here. However, I do recommend double checking with your stylist about how much you will owe -- I went in thinking the price would be the same as online, but was charged more, so even though it's not very expensive, I would recommend double-checking. I got a very standard trim, and Jordan did a great job taking off all of my dead ends. I perhaps might have liked more layering than what she did, but she respected that I wanted to be able to pull all of my hair back into a ponytail, which was still very much possible. The main downside was that she waited far too long to straighten my bangs, so by the time she wanted to do them, they had already dried in a super weird way and needed to be re-wetted and re-dried before she could trim them. I told her this was going to happen, since I have super thin hair, but I don't think she believed me. But overall, I got a really nice cut, and will likely be coming back.

Cindy is just as sweet in person as she is on the phone. She sat and talked with me about what I…read morewanted for my cut and suggested tips for me to try in order to get the perfect beach wave (I have 2b waves). She ended up cutting my hair perfectly. It's beautiful layered and feels so healthy. The cuts here are a bit pricy but I think a good cut every few months is worth the money. **the salon is located upstairs!!

Amazing vibe in the nail salon, lovely drinks with both alcoholic and non-alcoholic options. Sam…read moredid a wonderful job and was very particular about shape and quality, which was greatly appreciated since I haven't had my nails done in a while.

Ok.... So.... Hear me out. I was so excited to try this place for a pedicure. Had been wanting to…read morego for months. I finally managed to get myself scheduled & put the time aside to try it. The establishment really is lovely with sliding garage style doors that open for a wonderfully open, airy atmosphere. I loved that feature. It's beautifully decorated & clean. Very chill vibe with a cocktail bar & menu! (Nice touch!) I genuinely enjoyed my sparkling Rosè while my feet got pampered! I do have one *major* complaint however.... Something I had a very hard time with & was really a struggle for me was they don't have proper pedicure chairs. They're just regular chairs & a large basin for your feet that IS NOT SECURED TO THE FLOOR, so I spent the entire service with my legs tensed because I was trying so hard not to push this huge water basin full of soapy water etc onto the lap of my nail tech!! Despite my efforts to prevent the basin from pushing towards her lap, my poor nail tech had to continually reach up & push the basin back towards me because it was perpetually sliding all through the service. When I expressed my apologies for its sliding, she stated "it's fine, she's used to it." She was very sweet but this frustration really took away from me being able to relax during the pedi because my legs were so tensed & I was so worried about the basin splashing into her lap! Manifest, PLEASE get some proper pedicure chairs!!

After being a regular customer for years, I had a bad manicure by the owner's wife. She was surly…read moreand insulted me. Her husband was the usual one I went to, But at last minute I needed a manicure and another operator did a terrible job. I went back and was told I was no longer welcome there!

My nails look terrible. I also got cut. Tom did a terrible job don't recommend and will never come…read moreback.

I recently moved back to Cleveland and my daughter-in-law recommended this salon. Over about 6…read moremonths, I have had mostly good experiences with manicures and pedicures. The vibe is pleasant and I am always offered a beverage. However, I had one bad experience with a manicure by "new talent". She didn't round the corners of my nails and they were sharp; the polish started peeling on some nails after only 4 days. There is a lot of turnover of staff there and I have not had consistency.

Great service. Great haircut! Well worth the 20 minute drive! Thanks Alex and crewread more

I've gone here once before when I happened to have cash on me, and the cut was decent and…read morereasonable. Old school barbershop. What is frustrating is their choice to be cash only. While theirs may be an ATM close by, in 2025 next to a college town it's difficult to imagine why they would stick to a limiting their payment methods. People don't carry cash and don't want to have to do an extra chore just to pay you.

Been going there for almost 50 years, obviously pleased…read more Free parking, no appointments necessary

I needed place that caters to women.It seemed like a salon for men. But I appreciate their response…read moreto me.

A few things: You said I booked a $25 beard trim. What I actually booked was a $32 (obviously,…read morebefore the reversal). I can show you the receipt. You said I was 11 minutes late. 11 minutes. Most dentists, doctors' offices, and social services offices provide a grace period of 15 minutes. That's a reasonable accommodation for traffic conditions. Even still, being 11 minutes late has nothing to do with me not having an empty chair when I got there. I could understand if it was 20 minutes. I arrived early to my 1st and 2nd appointments; and, the 1st appointment was good , which is why I booked the 2nd. I still waited 30-40 minutes before the second appointment began. On my 3rd appointment, I waited 10 minutes until the receptionist was off the phone just to be checked in and told that another barber would be completing my service. I said OK and was told he was finishing up. I waited another 10 minutes (while I read the reviews of the lounge) before I walked out. If we are talking about punctuality, I'll give you the 11 minutes, and you still owe me some time. I guess all those other people in the reviews complaining about your double-booking were 11 minutes late as well. You already stated in your own words, "To feel slighted is absolutely understandable and I will personally own that." There is nothing more to say after that. To accuse me of being condescending when all I am doing is telling my side tells me two things. #1, you don't know what condescending means. And #2, you don't know what accountability means. Lastly, I have never seen or spoken with a Lozell S. I spoke with a woman that day. I did not get her name. I was never asked, nor was I ever offered an opportunity to speak with the owner. If I had, I would have taken that opportunity. I am a reasonable person. I asked her if I could receive 50% back. She said no refunds. I said OK. She never mentioned a refund at all. I took it like a life lesson, and I left peacefully. I did not know I had been given a refund until after I left my initial review. Even then, I only asked for 50% back. If anyone says anything different, it is a lie. I did receive the deposit back, and it is appreciated. To anyone reading this: Read my comment carefully. Then read the response from the owner. Then ask yourself if you really want to take the chance of having to deal with this. A professional owner would have stopped at "To feel slighted is absolutely understandable, and I will personally own that." Instead, this owner would rather call the customer a liar in a Yelp review. Read the other reviews and ask yourself if you think I'm lying. This has been wild.

I took my son here for a massage. We have had massages here in the past. This time we had a new…read moremassage therapist and let me tell you. It was the worse experience. It made myself and my son so uncomfortable that we left after the consultation got very weird. I am thoroughly disappointed that nobody from management called me. This was on Sunday and it's Thursday evening. Ladies and gentlemen used to be the place to for supreme experience and top notch service. Sad to see it's a place I would prefer not to return. Extremely disappointed.

My first visit was so disappointing. I asked the stylist for a shag and even showed her pictures…read more She seemed to understand and I was expecting a minimum of 2" cut off all over to achieve this cut but all she did was blend the layers I already had, barely cutting off any hair. I made several comments that I wanted it much shorter and that she could maybe take a razor and take out some of the bulk, but all she did was gaslight me, make excuses, telling me my hair already has a lot of layers. I was never offered the complimentary hand/ arm massage which was a disappointment, and I walked out with the same bad cut I came in with. After much thought, I decided to call to request either a refund or a redo with a different stylist. I'm glad I called because they were able to match me with a master stylist a couple days later who gave me the exact cut I wanted. Holly was so wonderful, and she really listened to what I wanted. I will definitely be going back to her. I gave them 4 starts because my initially visit was such a nightmare and I had to go back.

Val always does a great job with my hair, as I know because of all the compliments I get when I…read moretenter society afterwards. The hair washing ladies do a nice job too'

The guy was extremely rude, not worth going if you are a person of color. The vibe was off once we…read moreentered the salon. The demographics for the salon was a bit inaccurate for it being a college location.

Made my first hair experience in Cleveland a 10/10! Will definitely be back for such…read moreprofessionalism and courtesy!

I love Veronika's attention to detail. My hair is perfectly colored and cut…read more I enjoy visiting the salon. Everyone is friendly and kind.