I was on 17 North #52 ... Thank you to all the nurses there...I was in so much pain and without you…read more..I don't know how I go home.. ...TARA ... was so good taking care of me ! Sam and Adiria & Barbara ...too... Jerry Z

Stony Brook is a great hospital. They care about their patients, with excellent staff and doctors…read more The lobby has a Starbucks and a Yelp-rated food court with a grill station and prepared hot food. For reference, the Starbucks closes around midnight, and the food court area closes for a short period at night and then re-opens. There are two main ways to get to the emergency department-either from the main floor and going down the escalators from the Starbucks or entering at the main ED. Pretty convenient. Parking for visitors is on the pricier side and it may be tough to find a spot earlier in the morning, but since they renovated the parking lot you should be able to find something. The breast clinic right across from the main visitor parking lot has free parking (only for patients and visitors for the breast center). For anyone looking for the surgical ambulatory care center (where they perform smaller surgeries) it's located right next to/behind the breast clinic so drive into the parking lot for the breast clinic and circle to your left and it should be right there.

Did a great job on my Achilles heel reinforcing surgery I…read morefeel better already while recovering

I was just at the Stonybrook orthopedics in Lake Grove. The medical assistant by the name of Jason…read morewas very helpful, respectful and kind. He was very clear and straightforward.

Had him for a year now, he's been taking good care of me. His staff has always been very helpful.read more

I saw Dr. Alexander Stessin of Stony Brook Radiation Oncology in January 2018. I went because I…read morewas told by a surgeon at Stony Brook that I should speak to a radiation oncologist to see if I needed radiation treatments. My issue is not with the doctor himself, but rather the billing department. One month after my visit I received a bill for $335.00 (billed as Office Consult L4). This was unexpected. I was anticipating a $35 co-pay instead, as per usual if I see a specialist in my network. First I called SBRO and they transferred me to the billing dept. I was told that I was being billed as an outpatient. What? I then conferenced with SBRO secretary and my insurance co. (who asked if the code could accurately reflect a "New Patient Office Visit"). I was told they would resubmit my bill to the billing department, and the bill would be put on hold until that time. Six months later I get the same bill, no explanation. Again called my ins. co., they speak to SBRO who said I was being billed as an outpatient because SBRO is attached to the hospital (physically). I was told they would re-bill this correctly as an office visit, NOT an outpatient. I was never even treated by this doctor! In October I received the same exact bill, again no explanation. I spoke with my ins co on November 7. She spoke to SBRO staff member who would only say that their billers told her that this was the only way my visit could be billed, they had no other option. Less than a week later I received a letter from a debt collector regarding this bill. I am infuriated. There was no reason for this to be billed as an Office Consult L4. It should be correctly billed as a "New Patient Office Visit L4". The incorrect coding would cause me to pay $335 instead of my $35 co-pay.

Simply wanted to pay a bill online. It looks like I need to be a doctor to do that . When I have an…read moreaccount number , why do I need to select if my doctor was specialized in this or that, his last name that and if he was a physicial or surgeon...total waste of time

Whoever answers the phone name Alexandria (for scheduling) may have been one of the rudest people I…read morehave ever met in my life. She shouldn't be dealing with clients and is extremely rude. I've been going to stony brook for years and have never come across anyone this rude and disrespectful.

If I didn't have to rate this I would give it a BIG FAT ZERO. Stony brook Emergency dept is by far…read morethe worse. This isn't my first bad experience here and I felt I had to put this out for people to see since there supervisor don't Care to hear the Patient complaints. I was waiting house for someone to help me to a bathroom Being I had a hurt foot and couldn't move on my own. Well 4 hours later when my mother showed up she took me. You have so many people who come In the room and you don't know if they are the nurse dr pa student. One tells you one thing the other one knows nothing of it. ABSOLUTELY NO COMMUNICATION!! All you see if everyone sitting around playing on there phones!! They Put me in a room after hours of sitting in hallway only because I'm pregnant and the flu is so bad!! One nurse was rude and nasty tired to kick me out The room I said no please shut the door on the way out she laughed and walked out without shutting door! The care received in the ER was absolutely rude and I wouldn't go back here for shit! I sure hope these people that work in that department lose there jobs one day for the way they treat their patient's. If it was there family or themselves they wouldn't be happy! I can go on telling you so much that had happen

Went to the Setauket Location last week of July. I go every…read more6 months for an eye check up with Dr. Chaudrey. In my opinion. The wait is shorter at the Commack location. The Setauket location is busier.

Terrible at this Setauket location. About 50 people in the waiting room and 10 on line to check…read morein. People yelling at staff and elderly patients sleeping in the waiting room. Like something out of a movie. I left after waiting almost an hour once a smiling nurse came out and thanked everyone for their patience.

We would give ZERO stars if possible! My wife made an appointment and confirmed in advance what she…read moreneeded done and that it would be fully covered by her insurace. She took at day off of work for this appointment and once in the room a staff member named Rabia told her it would be $400 out of pocket. The supervisor for SB Derm, Jackie, was totally dismissive and useless blaming the mistake on the new employee who made the appointment. My wife left without treatment. Jackie/SB Derm should have taken accountability and honored the mistake that they acknowledged was made by their employee and juts billed it as an office visit. SHAME ON JACKIE! SHAME ON STONY BROOK DERMATOLOGY!!!

Double Billings, errors not corrected or addressed in a timely fashion. Clients are constantly…read morepressured to make " follow up" appointments that result in multiple office Billings. Refills are small doses to force you to make frequent appointments. The quality of care varies with each doctor. So your healthcare is not consistent and cause anxiety and frustration. Poor quality control. STAY AWAY.