I had a battery replaced in a motion detector, they charged me $80.00…read morefor $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive. Plan to do my own trouble shooting from now on.

Antoinette McAnallan was most helpful with respect to alarm notifications, contact list and how…read moreprocess works. And, she was most patience and understanding relative to my queries. Bravo, Antoinette.

She came out and gave us a quote. It was reasonable and the work started TWO days later. The work…read morewas done by two highly trained people. They came in and did the work beyond are expectations and didn't leave a trace of mess. We would not know they were there except our wiring problem was fixed. Service, quality, and value were there!!!

As a new homeowner, anything electrical honestly makes me nervous--but this company made the entire…read moreexperience easy and stress-free. Brit, the owner, was upfront and clear about the scope of work and provided a fair and honest estimate. I really appreciated the transparency and professionalism. Suzy, the office manager, was fantastic with her communication--super responsive, friendly, and kept me in the loop every step of the way. Miles and Izzy, the electricians who came out, did a fantastic job. They were thorough, respectful, and clearly knew their stuff. I felt confident the work was done safely and correctly. I'm so glad I found this team and will definitely be hiring them again for future projects. Highly recommend!

Elan and Stephen did a great job. Elan was very quick to respond, easy to book out a week in…read moreadvance and then did quality work onsite. They both arrived promptly, were very thorough in setting up protective covers on my flooring and furniture and very kind as well. I'm very happy with the results and will hire them again. Before and after of our lights they installed.

Just had cameras and motion lights installed and my husband and I were expecting and all day…read moreinstall but it took only 3hours for installation.we like the professionalism from the solar tech Elan did a fantastic Job and he went up and above the call of duty.We invite all who want great camera install to give the company Sunshine Bros a chance to install your cameras and solar panels.

California Security Pro…read more Home security has never been my favorite topics, at first a bit confusing there's network apps, motion sensors and connected door alarms all of which seem to work flawlessly together. We called two places ADT corporate and California Security pros.    Bill Wood approached us in August 2016 after buying new house. Many of us have had that one teacher who makes it all click together they are often energetic and fun seemingly always at the top of their game. Bill's smile, genuine personality and willingness to teach difficult subjects to us made him the clear choice a 2nd time this summer when we installed ADT at our local Napa Business. We feel great knowing who to call and who to let in our house when our batteries need replacing. Communicating via text message and follow ups afterwards were "Better than Expected" Thank you!

Bill was professional, knowledgeable, worked efficiently and I felt very well taken care of. I…read morehighly recommend him!

Jose and his company were amazing at installing a 6 camera Power Over Ethernet system during my…read morehome remodel. I was a Deep Sentinel customer with wireless cameras and wanted to upgrade to wired. Jose designed an entire system with me and worked to coordinate his work with the remodeling. By doing this we were able to run all cameras with virtually no conduit and made the entire system seamless with our house. Jose worked so hard for us and worked with us when he had to make extra visits due to coordinating with construction. I know he did more work for us than originally estimated but the final job was 1000% amazing. I would recommend Jose to anyone!

Jose is extremely professional and very knowledgeable. He is super helpful and always goes the…read moreextra mile to serve our needs. He is patient with my lack of "techy" skills and has really been kind about training us on the systems he installed for us. He was great every step of the way!

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

Eyal with Protection Now did an outstanding job installing a camera security system at my parents'…read morehouse. After my father passed away, my mom, my brother, and his family were the only ones remaining in the home, so getting the security system installed gave us much-needed peace of mind. Eyal was patient, understanding, and sensitive during a very emotional time for our family. He was professional, respectful, and made sure everything was done right. I highly recommend Eyal and Protection Now.

New to this service. Robert is very personable efficient…read moreand on time. All in all great service.

Excellent prices and service. I am willing to recommend Rob especially if you value a traditional…read morebusiness that knows how to take care of its customers.

Just had my vintage home alarm serviced by First Alarm Rohnert Park. Koby did an amazing job. He…read morewas able to troubleshoot and discover the problem immediately. He was knowledgeable, efficient and completed the work in a timely manner. He was such a nice guy! The office staff, Laura and Daisy, were very helpful and supportive. I highly recommend First Alarm for all your alarm needs.

Our 32-year-old, fully wired residential house alarm system stopped working. I left a message at…read moreFirst Alarm asking them if they could help us. A First Alarm Sales Consultant, Maddie, returned my call within 30 minutes. Maddie came to our house within an hour to assess our situation. Within just a few-day process of Maddie quickly responding to all our questions throughout the various proposals she presented, we ended up deciding on the simple solution to just replace the two old control panels with awesome new ones...and use the existing hard wiring to each door and window! Roger, the technical installer, did an excellent job installing all the wiring to the new control panels. Both Maddie and Roger were exceptional workers: they were polite, have excellent communication skills and personalities, accepted our input willingly and started and completed each task on time and on budget! Maddie is an exceptional Project Manager, getting all the resources lined up to make the installation such an exceptional experience. She said we could call her directly if we had any problems in the future and she will take care of us. No long hold or wait times or cookie cutter solutions, like the big security companies I tried before reaching out to First Alarm. We would highly recommend First Alarm!!

It's a good system while you have it. Just don't expect them to understand when you tell them that…read morethey sent a technician out upon your request to disconnect the equipment, but wouldn't take it with him. They didn't even have a record of that! I was evicted the day after Christmas, and I wasn't given a lot of time to grab things to their liking. So the equipment was tossed into a dumpster by the contractor hired by the now-former owner to clear out my stuff. I told them that if they tried to take me to court over it, they'd face a truckload of embarrassment. The rep claimed I said I was hiring a lawyer. I never said that. I got enough problems as it is now. I don't need this. They've effectively killed any thoughts of me recommending them.

I actually worked with Vivint for a season in Alabama area back in 2021, and was one of their top…read moreperformers for technicians. At first it seemed like a solid option for a company/job, after a couple months I learned the sour truth. 90% or more of the sales reps just lie and cut corners (illegally). They forged signatures, hid information (actual costs, cancellation timeline, etc.). So many times have I gotten totally done with a 4 hour install (not paid by the hour only what's installed I get paid for) just for the homeowner to be blindsided by the actual cost when I go over the system and make sure they know what they are paying and it's usually not even a close number to what they were told (customer expected $30-$40 a month but is getting charged $80-$90 a month or more). Besides the low morals in the sales side of it, they don't care about employees at all. All the technicians were treated horribly and never got more than pizza party rewards for hitting HUGE milestones when the reps got things worth $500-$700 for the lowest prize, top prize was a brand new Porsche, us technicians got a backpack that fell apart after a month. The other technicians would leave trash and occasionally take items that aren't theirs including personal information from a customer. One technician borrowed a customers phone to "help download the app" he then went into the camera roll and found personal photos meant for no one to see and sent them to his own phone then deleted the message to hide the evidence, then sent it to a group chat with the other technicians in his friend group. I not condoning this behavior or these actions gathered more than enough information and reported it to management who then shrugged it off and swept it under the rug and proceeded to make rest of my time there a living hell. Would not recommend working FOR them and frankly their system is just mid at best, just use a ring camera it's cheaper and the same if not better quality.

Rinkor is the dictionary definition of "Customer Service", "Can-Do Attitude" and "Get It Done…read moreRight". Thoroughly impressed with their knowledge, their technicians and top-to-bottom organization. This is company you can trust and those of us in the business world know what a rarity that is when dealing with commercial real estate needs. I whole-heartedly recommend Rinkor for your building security technology needs. Feel free to send me a private message with any questions.

We called Rinko Tech solutions to get some locks opened - that we had lost the keys for. We didn't…read morehave to wait very long. They came here within a couple of hours (wasn't an urgent issue) and opened the locks. The service was excellent and professional! The locksmith that addressed our service call was Mr. Mike Veraja. He was very courteous and professional. I would definitely use this service again!