I can't be happier or thank this group of people enough!…read more I used to have a business, and I felt like my employees represented ME, not just my company. With that in mind, I can honestly say that Bre and Oscar are perfect examples of the kind of people every business wants to have. I've had a 3 year problem with termites in my walls. Call it a nervous breakdown, it was very hard to sleep and feel safe! For three years!! The owner of the building was friends with a family member, so I couldn't handle this *major* problem legally. My family member asked if they would have my place treated, and their first response was for her to tell me 'termites are everywhere, it's not a big deal'. After asking again, they agreed to have a 'name brand' company come to inspect. That person only looked around my room and said there was no problem. Even with all the pin holes and peeling paint. So to make me happy, the owner had them come do their cheapest treatment, foaming my walls. In the two years prior to this, I learned more about termites than I ever thought I would. Two things: 1. I knew foaming only my walls wouldn't work because there are six units in this building. 2. I know more about termites than the person who came to spray my walls does. Scary fact! This worked for three weeks, and then I started hearing them again. If you look up 'termite head banging', you'll know what I'd been hearing every day for two years! The owner said that's the best they can do. Wrong. According to city laws all rental units with an insect/rodent infestation are considered uninhabitable. Social Security doesn't pay enough to live on, so I arranged my life in a way I could start saving to make this go away! I looked here for a highly rated termite/pest control company and found Premium, with the full 5 stars in every review. I called them and Bre was a delight. She even showed empathy for how long I'd been dealing with this and all the sleep I've lost because of it. She was genuine and I felt great about her. A quick appt. was made and then Joel showed up. I didn't know he was the owner. After five minutes he asked me to go outside with him and he showed me clear evidence of termites (frass) in a circuit box below my window, then showed me a large hole where the stucco and roof meet. A hole going right into my ceiling. The other company didn't see these issues, but they also didn't really pay attention or look in every possible place. Joel told me what would work, and Oscar came to treat it within a few days. He was very nice and showed me exactly what he would be doing inside and out. It all made sense. He had to come back to finish one area. When he finished to whole area I heard nothing. WOW! I had to get used to sleeping again in a quiet room! I have a 2 year guarantee I won't hear them again. My very long winded way of saying I would recommend and use Premium ~ light years beyond any other company. They are great all the way around! Thank you!!!

Tony came and Inspected our home. I learned a lot from him and felt like we were in good hands. We…read morewill be using them agon in the future.

On time and super nice guys. I would use them again although hopefully not for another raccoon in…read morethe attic!

On time and good price! Will definitely keep using on a quarterly basis. Nice guy too!read more

I'm a UCSB student who recently moved out of a 2B1B unit in Isla Vista, and I called MasterCare for…read morea move-out cleaning. Before the cleaning, the unit was pretty dusty, and there were stains in the toilet and kitchen that I had personally tried to remove for months. I tried a lot of things but just couldn't get those annoying stains off. A few days before my move-out, I decided to call MasterCare and schedule their cleaning service. The service was excellent. They sent a 2-person cleaning team, and the total cleaning took about 4 hours. They magically cleaned the stains that I couldn't manage to remove after months of effort (seriously, I don't know how they did it lol) They cleaned inside the windows, oven, closets, floors, ceilings, and even areas like behind the refrigerator. Everything was cleaned very thoroughly. After they finished, they asked me to check the unit to make sure everything looked good. When I checked, the floor was clean like a mirror(literally reflective lmao see photo I attached) (no exaggeration). The communication with the cleaning team was also very smooth. They were friendly, professional, and did an excellent job, honestly better than I expected. Given the quality of work they did, I think the price is very reasonable. (Some random and weird thoughts: I'm a CS student doing research in AI and robotics, and watching them clean actually made me think that it would be pretty hard to design a robot or RL algorithm that could match their level of cleaning expertise lol +1 point to the human team) After the cleaning, my property managers inspected the unit and said it looked great, so it seems like I'll be getting my full deposit back, which I'm very happy about. I also had great communication with Linda, the company's manager. She is efficient, responsive, and professional, and the whole communication process was very smooth. I enjoyed communicating with her. So, if you live in Isla Vista or near UCSB and need a move-out cleaning, I personally recommend MasterCare

MasterCare provides quality service. Linda scheduled us and focused on the service we requested:…read morebathrooms & kitchen. The crew arrived on time and did a spectacular job. I highly recommend MasterCare and will definitely use them in the future.

This is an excellent pest control company and a small family owned busines. I am very satisfied…read morewith their ongoing service to protect my home from unwanted critters, especially ants. They are very professional and friendly.

They never called me back !! I called and needed support with sudden gopher holes in our citrus…read moreorchard and was really disappointed that we never even received a call back. Not a great start.

I meant to write this review a few months ago when I first acquired a wine storage locker from…read moreGVSS. I couldn't be happier with the excellent customer service they provided in finding me the best locker in my price range. Their facilities are clean and very secure. I will continue to use them for any future storage needs and recommend them to anyone seeking the same. UPDATE: I just secured a second storage locker for some household items and Joanna and her team did another great job of supplying what I need in a timely manner. Their facilities are secure, clean, well-lit, and easy to access with the elevator, convenient parking, and provided carts. I would recommend them to anyone seeking storage needs.

We have been long term renters at GVSS, and highly recommend this location. We have used their…read morewine storage, larger walk up storage and indoor storage locations, and at every point, been extremely pleased with the cleanliness, security, support of the front office staff and ease of use. I highly recommend for any local Santa Barbara storage needs.

I had three different companies send out termite inspectors and give me quotes and Jetty, by far,…read morewas the most thorough and accurate. Their price was comparable with the others, but they were so helpful explaining everything and honest about what the house needed. They gave us more bags when we asked and answered a lot of questions we had. No extras or hidden fees. I would definitely use them again.

Everything good at very reasonable price. Good professional Inspectors and crew. Ana in the office…read moremade everything go smoothly. I have fragile roof tiles and expected many broken but finally only 10.

Moving forward I will be recommending this company to everyone in the area. They could not have…read morebeen any more professional, thorough, and kind. To say they went above and beyond would be an understatement. So thank you Ivan and crew! You truly made our move so much easier and we are so grateful.

I reached out via yelp for help moving an old pottery barn…read morecouch with a pull out bed. Ivan responded first within the first half hour of me conducting the project. He asked me a few questions and was able to provide me the best rate out of the four companies I talked to! The crew showed up on time and got the job done all within 30 minutes. Ivan and his crew even disassembled the couch and got it strapped down within the half hour. I was thoroughly impressed, especially with the timely manner. They were extremely nice and accommodating to the circumstances as they arose. Thank you! I heard they do moving services as well. Will be returning.

Really great customer service! Our puppy ate my daughter's expensive - new boots. I took them to…read moresee if anything could be done. To my surprise he was able to fix the chewed heals and even touch up some of the scuff marks. They turned out great! They went from pretty much new to chewed up to looking good! I actually took a couple pairs of shoes to get rehab. The dog had a thing for shoes for a bit. Super great customer service! Really happy with all the repairs done!

I walked in with a broken clasp on an walking sandal, and walked out with it fixed. I was so happy…read moreto have an expensive pair of shoes saved. The owner was friendly and the store is stocked with an amazing variety of shoe-related items including scores of shoelaces from plain to leather to fancy; shoe polishes, dyes, conditioners, etc.; insoles; foot and toe pads; and much more. I highly recommend this shop!