I can't speak highly enough about my experience with Premium Termite! From start to finish, they provided exceptional service that went above and beyond my expectations. I had been dealing with a serious termite infestation in my home, and I was feeling overwhelmed. But the moment I called Premium Termite, everything changed. Tony, the inspector, was absolutely fantastic. He arrived on time, and immediately put my mind at ease with his thorough knowledge and professionalism. He took the time to carefully inspect every corner of my property, and I was amazed by how detail-oriented and thorough he was. Tony didn't just do a surface-level inspection; he went deep into all the areas where termites might be hiding, identifying even the most difficult-to-spot signs of damage. Once the inspection was done, Tony walked me through the findings and explained the treatment plan in a way that was easy to understand. He didn't try to upsell or pressure me--he genuinely seemed focused on getting the job done right and ensuring that my home was safe from termites in the long term. The team at Premium Termite followed through on every step, providing a comprehensive treatment that took care of the infestation. They used the latest technology and methods, and I can already tell that my home is in great shape. It's been a few weeks since the treatment, and I haven't seen any signs of termites. I'm so grateful to the team at Premium Termite for their incredible work. If you're looking for a reliable, knowledgeable, and friendly termite control service, I highly recommend them. They took care of my termite problem quickly and professionally, and I couldn't be happier with the results! read more

We all have termites in CA, so when I saw the termite droppings around my patio, i decided to call few exterminator companies to come out and give me a quote, and I can't be happier that I chose Premium Termite & Pest Control. Joel showed up exactly on time with 15 min pre-arrival call, explained to me what he's going to do, and literally spent 2 hours going through every corner of my house with extended pole looking for hidden infestation and wood damage. He went through every rooms in my house looking for termites, and then changed into his over-all checking my underground basement for not only termites but other rodents. He then gave me a thorough report with his expert recommendation. While I had great reservation about tenting because of my fear of roof tile breakage, he convinced me that was the best way to mitigate further termite damage, and he promised to get me the best and the most careful fumigators, and he delivered - we have 4150 sq ft. house, and we got away with ONE broken tile. Joel even hooked me up with a roofing company who came and evaluated my roof to ensure that my roof was sound and recommended other unrelated repair to prevent leakage. Even better, he's an army veteran, and he gave me a veteran discount because I'm an USAF veteran. He is an amazing professional - attention to detail, calls back within minutes when I had questions and pricing was very competitive. He was by far the best and the most thorough exterminator I had come out for my termite problem. I HIGHLY recommend Joel at Premium Termite & Pest Control! read more

I recently had the pleasure of working with Premium Termite for a termite inspection at my property, and I couldn't be more impressed with their service! From start to finish, they delivered nothing short of excellence. Tony, the inspector, was thorough, professional, and incredibly knowledgeable. He took the time to explain everything to me in detail, answered all of my questions, and made sure I fully understood the condition of my home. What stood out to me the most was the transparency and honesty in their pricing. The quote I received was fair and competitive, especially considering the quality of the service I got. They didn't try to upsell unnecessary services or overcharge; the price was exactly what I expected for a top-tier inspection. The inspection itself was incredibly thorough. Tony didn't just check the obvious areas, but went above and beyond to look at every nook and cranny where termites could be hiding. He even provided tips on how to prevent any future issues, which I really appreciated. It's clear that Premium Termite and Tony take pride in their work. The service was by far the best I've encountered in the industry, and I'll be recommending them to anyone in need of termite inspection or treatment. If you want reliable, expert service at a fair price, look no further than Premium Termite! read more

I cannot recommend Premium Termite and Pest Control highly enough! From the moment I called to schedule an appointment, their customer service was top-notch. They were prompt, professional, and incredibly knowledgeable about their services. Tony, in particular, stood out with his expertise and attention to detail. He arrived on time and conducted a thorough inspection of my property, identifying areas of concern and explaining the treatment plan in detail. His friendly demeanor and willingness to address all my questions put me at ease throughout the process. Not only did Premium effectively eliminate the termite problem plaguing my home, but he also took proactive measures to prevent future infestations. The results were nothing short of impressive - I haven't seen a single termite since his visit! Furthermore, Premium Termite and Pest Control's pricing was fair and transparent, with no hidden fees or surprises. They truly value their customers and prioritize their satisfaction above all else. If you're in need of pest control services, look no further than Premium Termite and Pest Control, and be sure to request Tony as your technician. You won't be disappointed! read more

Absolutely thrilled with the service from Tony and Premium Pest Control! From start to finish, the experience was top-notch. Tony arrived on time, was incredibly professional, and took the time to thoroughly explain the pest control process. He meticulously inspected every corner of my home, identified potential problem areas, and addressed all my concerns with patience and expertise. What truly impressed me was his attention to detail and the customized approach he took. It was clear that he genuinely cares about providing effective solutions rather than just a quick fix. The products used were eco-friendly, which I really appreciated, and there was no unpleasant smell or residue left behind. Since the treatment, I haven't seen a single pest, and I'm confident that my home is now completely protected. Tony's follow-up and commitment to customer satisfaction were exceptional, ensuring that everything was still in order and addressing any remaining questions I had. If you're looking for reliable, effective, and professional pest control services, look no further than Tony and Premium Pest Control. They've earned my highest recommendation and five-star rating! read more

Having a rat infestation is no fun. But my wife and I had a great experience working with Premium Termite and Pest Control. Bree is the agent who communicates with customers in our area. She was always friendly and efficient. She kept us abreast of the planning and process and now that we're done she continues to be our contact. Tony came to inspect our property. He was friendly, thorough and clear with his observations. When we received their proposal, we were very happy. We checked with four different companies. Premium offered the best service plan and price. This included not only the pest control but also the clean up and disinfection of our garage and shed, which was not included in the other bids. With that, their price was still the best. The decision was easy. The day Tony and Oscar came was really pleasant. Both of them were friendly and went out of their way to make sure we were absolutely satisfied. Their price covered the pest removal, the waste removal and the cleanup and disinfecting. No other company we contacted offered all three services for one price. Plus, they include a full one year guarantee. We cannot recommend them more highly. read more

Owner Joel and the rest of the crew are incredibly skilled, friendly, professional, and simply THE BEST. Bree handles the phones and scheduling like a champ. I always enjoy her friendly voice on the phone. I wish I could remember all the names of those that come once a month because everyone deserves recognition. I'll remedy this in upcoming reviews. I recently had a large project done on my home (exclusion around the entire foundation of the house). I was quoted a very reasonable rate. Premium wants to solve your problem, not rob your wallet with services you don't need. Extremely honest. A special shout out to employee Oscar who did an exemplary job on the exclusion project. He worked so hard all day and remained friendly even when my dogs barked at him through the windows. Sorry about that Oscar! Premium has been taking care of my home for about 5 years now. I have recommended them to friends and neighbors and all have been pleases with the service. I can absolutely guarantee that your pest problems will be handled with care! Premium GETS THE JOB DONE! read more

Wanted to thank the Premium Termite and Pest Control team for there outstanding customer service, flexibility and professionalism. From the first contact with Bree in the office to the timely service appointment held by Tony, Premium Termite and Pest Control are total professionals with an emphasis on customer service. We used another big box pest control company for years and this other big box pest control companies service just started going down the tubes. So we called up Premium, my initial contact with the company was with Bree. She was very patient with my questions and extremely helpful with her answers. She was very knowledgable. I had a very tight and strict window of time for the service and they were flexible, working with me on what worked better with my schedule. On the service appointment Tony was prompt with his arrival and very professional. Asked what concerns I had and what I was wanting to accomplish. I walked him around the property and after Tony did a very thorough job. I highly recommend Premium Termite and Pet Control... Thanks again! read more

This company is fantastic - they are the most professional, honest and reliable termite company I've worked with in my 10+ year Real Estate career - and I've worked with 50+ different such groups over the years. We had a pre-listing termite inspection done with Premium Termite prior to listing a client's house that showed no findings. However, 4 months later when we got the home into escrow, the Buyer conducted their own inspection with a different company who came up with 3 little findings and recommended the home be tented and fumigated for $5500. We called Premium Termite back, and the owner himself, Joel, went back out to reinspect. He scoured the home and attic on hands and knees and told me he couldn't find absolutely anything. So he wrote us a completion report with no findings and $0 recommended work. It can be hard to find reputable companies in this industry at times, but I have found just that with Joel and Premium Termite. Bre is also fantastic with customer support and is extremely nice and responsive. I would give this company 100 stars if I could! read more

Absolutely fantastic service from Premium! We had a serious rat problem in our home, and I was at my wit's end trying to handle it myself. Tony came highly recommended, and I can see why. From the moment he arrived, he was professional, thorough, and incredibly knowledgeable. He took the time to inspect every nook and cranny of our home, identified all potential entry points, and provided a detailed plan to tackle the infestation. Tony's approach was both humane and effective. He used safe and innovative methods to remove the rats and seal up all possible access points to prevent future problems. What impressed me the most was his follow-up. Premium didn't just come in, fix the problem, and leave. They made sure to check in regularly to ensure that the rats were truly gone and offered valuable advice on maintaining a rat-free environment. Thanks to Tony, our home is now rat-free, and I couldn't be happier with the results. If you're dealing with a rat issue, don't hesitate to call Premium Termite and Pest Control. He's worth every penny and then some! read more

I had a terrible rat problem that had been causing me constant stress and frustration. Thankfully, I found Tony and Premium Termite, and they completely turned things around! From the moment I reached out, Tony was incredibly professional, knowledgeable, and responsive. He took the time to assess the situation thoroughly and explained the most effective, yet affordable, solutions available. Premium Termite's approach was not only efficient but also humane, and within no time, the rat problem was completely under control. Tony's team worked diligently, ensuring that all entry points were sealed and all possible hiding spots were addressed. What impressed me the most was the transparency and honesty they provided throughout the process--no hidden fees, just straightforward and effective service. If you're dealing with any pest problems, I highly recommend Premium Termite. Their professionalism, expertise, and commitment to solving the problem at a fair price are unmatched. They truly went above and beyond, and I couldn't be more grateful for their help! read more

Joel A. from Premium Termite & Pest Control was incredible. Let me first say how accommodating this outfit is. I work during the week so I don't have much time to spare. Joel A. and Premium Termite & Pest Control was willing to come out on Saturday to accommodate me. Joel A. called me 20 minutes before our 8am appointment to inform he is on his way and to provide me with his arrival time. Not only that, he was punctual which is rare today unfortunately. Joel A. was friendly, kind, trustworthy, and a treasure trove of knowledge about what was needed and necessary to fix my termite problem. Joel A. even spent some extra time to check other areas to ensure that my dwelling is safe. He was extremely thorough and I appreciate it. He did everything he said he would and more. To summarize: Premium Termite & Pest Control and Joel A. are a real class act. My experience of him is that he cares about his clients and it shows in his actions. I would emphatically recommend Premium Termite & Pest Control because they will exceed your expectations. read more

My1960s house has needed a lot of professional work over the years, but this is my first 5-star review of a home improvement company. From the response to my initial contact to the thorough and informative paperwork, to the completed job and cleanup, the quality of service I got from Premium Termite and Pest Control is simply extraordinary. I opted for local treatment of termites and termite damage, which is much more labor-intensive than fumigation. Joel Allen, one of the company owners, did the inspection and all the work himself. Punctual to the minute and always pleasant, Joel worked in the crawl space under the house and in the attic, and on tall ladders under the roof of the garage, for almost seven hours with hardly a break. In fact he had underestimated the duration of the treatment by two hours, as he had no access to the walls of the garage (where most of the damage was) at the time of the inspection. I offered to pay extra but he wouldn't take a penny over the written estimate. I couldn't recommend this company more strongly. read more

I recently had an outstanding experience with Premium Termite and Pest Control, thanks to their inspector Tony! From start to finish, the service was top-notch. Tony arrived promptly and was incredibly thorough during the termite inspection. He took the time to explain every step of the process, answering all my questions with patience and expertise. His attention to detail was impressive--he uncovered potential issues I hadn't even considered! Not only was he professional and knowledgeable, but he was also friendly and reassuring. It was clear that he genuinely cares about his clients and their homes. After the inspection, he provided a comprehensive report with clear recommendations, which made it easy to understand the next steps. The prices Tony quoted were very fair and reasonable. I highly recommend Premium Termite and Pest Control, especially if you get Tony as your inspector. His dedication to customer service and thoroughness gave me peace of mind. Thank you, Tony and the team, for a fantastic experience! read more

I recently had my home fumigated by Premium Termite, and I couldn't be more impressed with the entire experience. From start to finish, everything was handled professionally, efficiently, and with great care. A special shoutout goes to Tony, who was absolutely amazing to work with. He was incredibly knowledgeable, patient in answering all my questions, and made sure I felt confident and informed throughout the entire process. It's not every day you come across someone so committed to customer service. The team arrived on time, worked quickly, and took every precaution to ensure the job was done safely and thoroughly. After the fumigation, they followed up to make sure everything was in order and that I was satisfied with the results--which I absolutely was! If you're looking for a trustworthy, professional company to handle your pest problems, Premium Termite is the way to go. And if you get the chance to work with Tony, consider yourself lucky. He truly went above and beyond. Highly recommended! read more

I recently had my home fumigated by Premium Termite, and I couldn't be happier with the experience. From start to finish, the entire process was smooth, professional, and incredibly thorough. A huge shoutout to Tony, the inspector, who was absolutely amazing. He was not only knowledgeable and professional but also incredibly patient in answering all my questions and explaining each step of the fumigation process in detail. His attention to detail and friendly demeanor immediately put me at ease, and I felt confident that my home was in good hands. The crew showed up on time, treated my property with respect, and completed the job efficiently. After the fumigation, everything was clean and just as I left it--minus the termites, of course! The results speak for themselves: no more signs of infestation and peace of mind knowing my home is protected. If you're looking for a reliable, trustworthy company to handle a termite problem, Premium Termite is the one to call. read more

I recently had the pleasure of working with Premium Termite, and I couldn't be more satisfied with the service. From start to finish, the team was professional, efficient, and thorough. The technician assigned to my home, Tony, was especially impressive. He took the time to explain the termite inspection process in detail and addressed all my concerns patiently. Tony's knowledge was evident as he thoroughly examined every corner of my home and even pointed out areas that I hadn't noticed. He was respectful of my property and made sure to clean up any mess after the treatment. It was clear that he genuinely cared about providing the best possible service and ensuring my home was fully protected. Overall, my experience with Premium Termite and Tony was top-notch. I highly recommend them for anyone in need of termite inspection or treatment. Their professionalism and commitment to customer satisfaction make them stand out in the industry. read more

I recently had the pleasure of working with Premium Termite, and I must say, I was thoroughly impressed. From the moment I called to schedule an appointment, their customer service was exceptional. They were prompt, courteous, and professional throughout the entire process. Tony, in particular, was incredibly knowledgeable and thorough in his inspection of my property. He took the time to explain the extent of the termite infestation and proposed a comprehensive treatment plan that was both effective and reasonably priced. Not only did they eradicate the termites from my home, but they also provided valuable tips on preventing future infestations. The attention to detail and dedication to ensuring customer satisfaction truly set Premium Termite apart. I highly recommend their services to anyone in need of pest control solutions, and I commend Tony for his outstanding work ethic and expertise. read more