If I could it would be no star... They live to rip off senior citizens... Billed for going thru…read morewall which they did not charged me 837.70. and is still dripping and was not the right part, we already had the knob off just did not want to break the cartridge trying to get it out .. will not give a refund... Some real fine people , not trust worthy one bit. Ask around don't get them best to go to hotel next time would be cheaper

I have a rental home in Bessemer, Al. Usually I can fix everything on my own but this time we had a…read moredrain pipe busted in a basement while I was on vacation. Called Alabama Plumbing Services, they came the same afternoon and repaired the drain pipe within an hour. I was very pleased with their fair pricing too.

One call? I called twice on different weekdays during work hours and they never answered. Went with…read moreSnipes and happy I did.

Been trying to call weekly for over 2 months and can never get someone to answer. I had some work…read moredone by them that didn't fix the problem and now I can't get a hold of them to come fix it under warranty. Over $300 down the pipe (Pun intended).

Another local plumbing came twice and did not fix the problem or offer to give me a price to fix…read morethe problem. Called Hicks the office staff was very professional and the plumbers they sent arrived when they said they would, diagnosed the problem and fixed it. They even showed me what they were doing and explained the process to me. The best part of all is when I got ready to pay the bill, the charge was less than a third of what I had paid the other company. They will definitely get my business going forward.

I have used Hicks Plumbing for years and they have always been dependable and quick to address the…read moreproblem. Today Daniel came out to help with a leaky faucet. He was great and very knowledgeable. I recommend them highly.

I walked in my kitchen and unexpectedly stepped into water and then realized that there was a leak…read morecoming from under the sink. I immediately began looking up companies that fixed leaks...I read a few reviews and decided to reach out (via FB) to Cooks Remodel & Plumbing! Within two minutes (of the same night) I was on the phone with Dale (the owner). Dale was super helpful and offered to come by early the next morning (or that same night) to fix the leak. We were so thankful for the quick turnaround! There were a few other projects needing to be done and were planned to be completed by another company (that ended up backing out the prior month), Dale and his team member handled each the same day (switching out door knobs, repairing a vanity, repairing the wood deck (that was a big task), replacing and electric out and of course replacing the leaking kitchen sink)! He will even come back later when the custom window screens arrive to have those put in! My husband and I are relieved to have found Cooks Remodel and Plumbing!! Pricing was fair and the communication gave us peace of mind. We highly recommend Dale to all!!! I will be passing along his contact information to the neighborhood HOA; thanks, Dale!!

I'd give no stars if I could: I told these guys I wanted a quote first. Sure they said. They got…read morehere & got right to work before I could get anything from them claiming it wouldn't be much. Good, this house already costed me almost all of my savings at this point & I don't make much. The plumbing fix should of been around 80 in parts. Maybe 80 for their "showing up cost", yet what about a free quote???? I get labor, but plumbers don't get paid what Dr's get paid hourly. Plus this should of only taken a couple of hours tops . I told them about my chimney leaking & felt it was coming front the top in only in heavy rains. He said they'd be back the next day with parts for my sink. I showed him my tub doesn't drain well at all. Wed fix it & it'd be great for a few baths & be back at being super slow to drain. He took a snake to it & got all excited saying he bets it didn't drain that good before. I kept telling him it did, but then it goes back to being a slow drain. He didn't listen. I had to pay someone else to come & fix that. He said I needed a new fence & shed. He tried to scare me saying they were a safety hazard & could blow into someone else's yard in a strong wind & hurt someone. He then told me I had to pay him cash as the taxes were hard on him. They made me go to the local ATM while they waited in front of my home. My bank isn't from here, as I just moved here. So this ATM had fee's per pull & so does my bank. You can only pull 200 at a time. SO close to 40.00 I Paid so he could be paid cash. He ended charging me $790.00. (600 for labor for a job that should of only took a couple hours tops). I need some of the cracks sealed up on my brick of my home. He said at first it'd be $2,000.00. Then said, it'd start at 790 & that doesn't include materials... he'd laugh as he just kept bringing the price up. When I had someone else look at it, my fence just needed pressure washing & my shed just needs new walls to be braced good. He'd say he was coming the next day to finish repairs & would never call or show. Then finally sent his helper over. My dishwasher still doesn't close right since, the hose they used is thicker, so they had to drill a bigger hole in my cabinet & I can't pull my fridge out safely to clean behind as the hose is too short now, because they didn't get the kit I told them was needed. He finally came back a few days later & got up on my roof to fix that leak by putting a sorted seal around the base of my chimney. When he was "done fixing my chimney leak" he took upon himself to pretend like he was helping by taking off the years of line needles from the top of my shed. My family & I kept telling him to get off of there. I was worried for his safety & I planned to do it myself. He instead would make my shed sway from side to side while he was standing on it again & again joking that I had homeowners insurance. I was worried for his safety & he was breaking down the stability of my shed ta boot. Then he kept trying to sell me his 2 story ladder. What would I do with a ladder. He acted like I was made of money & had no regards whatsoever. It stormed & of course it was still leaking. So I had to pay someone else to come to actually fix it. He tested to naturally 1st find where the leak is before fixing it. When people saw what he did-didn't fix & the costs he charged me they got to talking to folks. He then called me while I was busy. I couldn't take the call & he'd just call right back. Then he started calling me while I was working during the day, I had to reject the call as I was working. He'd call right back leaving message upset people are talking. I had to block his number. Shame on him for lying, misquoting, not fixing right & taking a single grandma for all she has left.

They are very professional and courteous. Their customer service is great, they were on time, and,…read morevery clean. The plumber that showed up went the extra mile for us. We're very satisfied with the service that was provided.

They came a fixed a honeydo list for me in notice I would highly recommend them. I have used them…read moretwice the only one from now on.

Never returned my call. Went somewhere else to get service needed for refrigerator service to hook…read moreup plumbing.

So helpful -- worked us in quickly, provided friendly, excellent service and were extremely…read morereasonable about charges for what turned out to be a simple fix (more than fair)! Thank you!