Needed a new pressure relief valve installed on my water line. Neighbor had a similar issue…read morepreviously and gave me the cell number for Barry. Phoned Barry late on Wednesday afternoon, and after describing my issue he suggested I phone the office to make an appointment. Phoned and spoke with Macy that afternoon and make an appointment for Friday morning (second in line for Friday). Around 0210pm on Friday I had to call the office as no one had come by the house nor called to let me know when I could expect someone. Was told they had a water line break they had to make a priority over my issue. Understandable. What was not was the fact no one thought it wise to not to not call a customer for roughly six hours that it was unlikely they would honor their appointment. Then tell me they could come after hours if I would pay the Over-Time rate. So, they would not honor their commitment and expect me to pay extra for their failure. Instead, I asked to reschedule. Macy offered a late Monday spot, but could not guarantee they could make it if other jobs ran late. Again, was told they could come outside hours if I paid OT rates for their inability to fulfill their commitment. She said I could get the first appointment for Tuesday, the next day. I took that option. So, Barry sends me a text at 0816am on Tuesday that he is running late as no one told him he had an appointment with me and he had to do something with a child at school. Adding that "I'll be there asap." I am typing this at 0125pm on Tuesday and Barry is not here yet nor has he or anyone from Turner Plumbing called to update. Just the facts. Make your own judgement.

I needed my sewer line jetted out to clear some blockage on a Saturday. Turner sent Barry and Jay…read moreon Saturday morning to handle this job. Barry and Jay r excellent employees who work extremely hard to solve your problems. They r very cordial and efficient and I am very pleased with the work and the time frame they accomplished their job. I have used Turner Plumbing several times, replaced a water heater on Friday afternoon, water line leak at the street connection, replaced faucet in sink, and would recommend this company and their employees to anyone! Great job September 20th, 2025, Saturday, Barry and Jay. Many thanks! W Mitchell

Set up an appointment for them to do a couple jobs for us. They contacted me and asked if they…read morecould change the appointment and that was fine with me. Then, they never showed up and didn't call. Very unprofessional!

Jonathan responded to our call for help regarding installing a new faucet in the kitchen as well as…read moreremoving the old stuck parts and repairing a damaged piece that we didn't know the name of. We already had our new faucet and parts, and for the new piece, turns out it was the strainer, he asked me to download the home depot app and place my order and offered to pick it up. He pulled out the old pieces, installed the new faucet, and I went to pick up the strainer which he installed and triple checked for any leaks once complete, all in exactly 1 hour. Jonathan was absolutely amazing! The price he charged was incredibly reasonable and a relief for our limited budget: $50/hr for so much work covered. He's also skilled in other jobs too, so we are having him back to install two new light fixtures and convert to LED from fluorescent bulbs. Moreover, he was kind, patient, and knowledgeable. Jonathan answered all of my questions about terminology for things in case I have any trouble in the future and described how converting to LED can be as simple as picking up the new LED plastic bulbs. Truly an amazing human and awesome experience, I look forward to working with him again soon!

They came a fixed a honeydo list for me in notice I would highly recommend them. I have used them…read moretwice the only one from now on.

Never returned my call. Went somewhere else to get service needed for refrigerator service to hook…read moreup plumbing.

I called and asked could I get a quote plumbing work. Alan came out and looked at the job and told…read moreme what it was gonna take to do the job. I needed a water filter installed, a faucet replaced and a draining of the water heater. Within 24 hours I got my quote electronically and I signed it electronically. The next week I was scheduled to get the job done on Friday. Gabe and Alan came and got the job done in a few hours and did a great job. They were professional , they cleaned up the area and they even put bypass valves on my water filtration/softener system so in case my water filter failed, I wouldn't have a leak problem. I am very happy with the job they did.

This is the 4th time in a year that I have had to use John Wayne Plumbing. Ugh. 4 times. That…read moredoesn't include the 1 time this year I used another plumber to fix a Home Depot mess up. Anyway, I have had experience with this company to say the least. A year ago, for the same drain problem I had today. In between, they fixed a pipe in the front yard that the gas company obliterated when it drilled through my sewer pipe. I also had them replace a water heater. One thing I really like about this company is that they come out very quickly. The same day or next depending on when I call them. So, they are dependable. In this town, I find it hard to get people to come and work on things. I do know that the water heater was half the price of the first company I called. So, I think the prices are fair. Maybe not the cheapest, but not the most expensive either. The plumbers are respectful and nice as well. They also had empathy for what I was going through.

Our second appointment with Mr. Snipes when just as well as the first. I don't plan to use another…read moreplumber as long as Mr. Snipes is around. He's incredibly honest and down to earth. Very reasonable prices and a great guy.

Excellent and prompt service replacing our hot water heater. Reasonable pricing and highly…read morerecommend.

I called Spanky's draining Sewer service for my elderly Mom & Dad. My dad has dementia and he was…read moreso worried because he couldn't fix his own sink anymore. I called today. They came out today and they fixed it within 30 minutes. My mom said the person was so very nice and mannerly. She said he cleaned up behind himself and everything and they were very impressed and will use Spanky's again. I'm so thankful that they came out for my folks today! We will continue to use Spanky's! It was a good value. The quality award was excellent!

Thought maybe a family heirloom ring was dropped in a toilet. Todd, from Spanky's came out to do a…read morevideo search of the sewage line. He was so diligent in his search as I watched the camera screen. He was so professional and showed empathy for the lost ring. He did not find it because it wasn't there. If it had been there he would have found it due to the through search he did. Spanky's is now my go to plumbing and drain company. Reasonable rates, too. Emmett Boyles Tuscaloosa, AL

They were able to fix my issue, but they are way too steep with pricing. I was charged nearly $500…read morefor a part that was $40 online(same model and everything) and took 10 minutes to install. I was informed that they charge by the hour but $460(subtracting part cost) for 10 minutes(30 if you include the "diagnostic time") is excessive in my opinion. Definitely going to search for a cheaper route the next time I have an HVAC issue.

We have had a service contract with them for a long time, and I would highly recommend it. They…read morehave always gotten out to us quick, and in the 1,000,000° Alabama heat, that is much appreciated. They handle us quick and they know what they are doing. Did I mention they are fast? These guys are the real deal for you, if not melting is high on your priority list.

One call? I called twice on different weekdays during work hours and they never answered. Went with…read moreSnipes and happy I did.

Been trying to call weekly for over 2 months and can never get someone to answer. I had some work…read moredone by them that didn't fix the problem and now I can't get a hold of them to come fix it under warranty. Over $300 down the pipe (Pun intended).