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    Andy's Swimming Pool Service

    5.0 (1 review)

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    11 years ago

    Helpful 1
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    Cimarron Circle Construction

    Cimarron Circle Construction

    3.1
    (24 reviews)
    2.7 mi

    We contracted Cimarron for our pool build. The pool was designed by architects and build was…read morecontracted to Cimarron. It took somewhere around 1.5 years from start to finish to get this project done. Likely not their norm and just another reminenet of the pandemic. Communication was spotty and a source of frustration through the process. We ran into issues with our tile order and pricing on their end that eventually got resolved, but it was not a small error. Cimarron contracts everything out from the digging to tiling, plastering, etc. It's a very frustrating process and leaves the customer vulnerable to a lot of mistakes and poor quality control. Once the pool was filled we encountered more problems with their install of the filters. I think three starts is being really fair. It felt more like a two but they came through and addressed every single issue we encountered.

    Cimarron Circle Construction built my pool, and it became functional about four years ago. I…read morerecently called because my pool light doesn't work. Two fellows came out and replaced the GFCI to the light, but it only worked one night. I called and emailed to let them know. They emailed a bill for over $200 and I told them I wouldn't pay until the light worked. The front desk person said the fellows came out twice. No, they didn't. There was no way they could have accessed the light switch without my being here. She was adamant and since I'm not accustomed to lying to people, I got angry. I had emailed the company to let them know when I would be available for the repair, but I've never heard from them again. I guess the $35,000 plus that I paid them for the pool was adequate for them to do the job, but they aren't interested in supporting their product. Not a good business practice.

    Photos
    Classic Graecian pool with spa and deck fountains
    Classic Graecian pool with spa and deck fountains
    Pool in the desert north of Tucson, built and maintained by Cimmaron, since 2015
    Pool in the desert north of Tucson, built and maintained by Cimmaron, since 2015
    Stunning infinity edge pool with double wet glass walls

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    Stunning infinity edge pool with double wet glass walls

    Andy's Swimming Pool Service - swimmingpools - Updated June 2026

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