Horrible service horrible work ! Sent workers on the weekend/Sunday to obviously do an "off the…read morerecord" job and destroyed my plaster ! Used all my husbands power tools, stole my buckets after they used them. Wiped their feet on my dogs turf. Went to lunch, came back drunk and yelled in my face about "safety, contracts & satisfaction". I stated that I didn't ask for decorative tile cutouts on the steps and they cut out 2"x2" diamonds and placed them in the center of the stairs with a cut out turtle. And then yelled at me that it was ART!! I didn't ask for art. I asked for a clean, modern pool! But of course it was advised to the 7th guy I talked to prior to him! These people should not be doing business AT ALL!!!! The whole 10mins Of yelling from this guy who was trying to fight my husband and I was recorded on my security footage !!! My 2 children were my home at the time & witnessed the whole thing!

These guys charged us the price of a gas pool heater and installed an electric one and just kept…read morethe difference in cost. Any issues with the pool that have followed, they are impossible to get in contact with, and ignore all messages. I have sent multiple messages about a pool heater issue with no response. There are many other options out there, I would look around.

This company is awesome. Tommy came to my aid when my pool suction was not working. He found the…read moreproblems . He is very knowledgeable. He will be my go-to pool guy from now on. Thank you Tommy. Reliable and great communication.

I can't recommend Elite Pools and Spas highly enough! The owner is incredibly knowledgeable,…read moredependable, and kind--qualities that are hard to find all in one person. He takes the time to explain everything clearly, show up when he says he will, and always leaves the pool looking spotless and well-maintained. Whether it's routine cleaning or a repair job, the work is consistently top-notch. It's such a relief to have someone I can trust to take care of my pool. Highly recommend to anyone looking for reliable, high-quality service!

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

They responded quickly and got me the help I needed. They immediately found the issue and…read morerecommended solutions.

Great attention to detail and professionalism! They go above and beyond for their clients.read more

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

We are extremely happy with the cleaning that Doc's pool tile delivered…read more We were actually shocked how beautiful our tile was underneath the calcium build up. We are so happy we chose them for this service. They have the newest technology, which makes it safe, simple and easy. The price was reasonable as well. We highly recommend their service to others. We give them 5 star in all areas.

Poor job Left calcium on pool tile grout lines. Done just…read moretwo years ago so not so much build up. Left salty reside on plants and deck. Cost $660.00. Need to be done again.

To find a service company that meets your expectations and does what they say they're going to do…read moreis somewhat of a rarity. However, to find one that exceeds on all levels as Andrew did for us is even more unusual. Easy to schedule, showed up early, cleaned up with blower, power washer, and broom, done in less than 2 hours, and left us with perimeter tiles that looked like new. Easy to work with and have already recommended Slick's to 2 other neighbors, one of whom has already used them and been as satisfied as we were. Price was right and we will definitely use them again. HandP

Excellent service. Will definitely use them again. Scheduling was easy with friendly customer…read moreservice. The pool tile literally went from a disaster to spotless. They were done in less than 2 hours and the process was easy and seamless. Highly recommend Slicks!

Broke my arm the same week my crawly robot vacuum motor died. It was particularly windy the day…read morebefore and while working from home the Monday the guy comes by I noticed him taking pictures before servicing the pool. Understanding his frustration, I went outside to explain the crawly robot part was on order and I was unable to skim over the weekend because I broke my elbow. He threw a violent tantrum accusing me of hosing off my pool deck into the pool to make his job harder. He literally listened to nothing I said, my broken arm dangling.....looking back it's kind of hilarious how much of an epic ass he was being. The worst part is he just stopped showing up without any notice. After a couple weeks and regaining enough strength to maintain it myself, I hired a new service. Suuuuuper professional and cheaper - E-konomy Pool Service. It's a much more quality experience without having to live in fear that you'll have a bare knuckle exchange over 8-10 mesquite twigs floating.

Not a professional company. They didn't show up when they were scheduled and are confrontational…read moreand rude if you question their service. Trust your pool to this company at your own risk. Had to pay for a $185 black algae treatment after firing them. They agreed to refund the money for the services they did not perform, but didn't.

I wish could give zero stars. This business is unprofessional, doesn't return phone calls, doesn't…read morefollow through. Don't waste your time. I had two of their guys out to assess a pool leak repair--twice. They got into an argument over the best approach. Never even got an estimate from them, but after their performance I had no confidence that they knew what to do to repair the pool. Would not hire them to sweep my pool deck!

Ralph Davis (a native of Tucson) of Cienega Pools has been a Tucson Pool builder since 1970 and it…read morereally shows in the quality and workmanship we received from them. Do yourself a favor and give them a call when you are shopping for your new Pool. Ralph was hands on and involved from start to finish , and the finished Pool far exceeds our expectations . Thanks again Cienega Pools!