The sound and video quality was good, although the sound cut out right at the time the family were…read morespeaking but it was only a few seconds. I was very grateful to be able to feel part of the family since I live overseas and couldn't be there. Thank you for providing such a wonderful service.

My father, Rizalino Tinsay, passed away last June 3rd 2026. Catholic Mortuary Mission Hills took…read morehim under their care. As a fellow professional in the death care industry, I am very much aware of the processes and the quality of services that a mortuary should provide the families that they serve. Catholic Mortuary in Mission Hills exceeded my professional and personal expectations. My whole family is forever grateful to the well coordinated service, timely communication and seamless process that they gave us. Thank you, Victor Sanchez, Carlos, Jose and to Susana, who always greeted us with such warmth and sincerity. They were all great! Our viewing and funeral ceremony will always be cherished! Our funeral director at the cemetery also served and assisted us so patiently. Please continue your hard work and offering value to your families and community.- Grace Manio, FSA.

We've visited San Fernando Mission Cemetery several times to attend services and funerals for…read morefamily and friends, however this is the first time we've experienced their hands on customer care regarding funeral services during the passing of my beloved mom two months ago. My parents have purchased their resting place and services here at San Fernando Mission Cemetery more than two decades ago. My beloved mom was diagnosed with cancer and within 6 months she passed. Estela Sanchez, one of the funeral directors that took care of all our family's needs were excellent from beginning to end. She took care of everything for my dad and our family. At the time of passing, the mortuary came to the house and collected my mom's body within two hours of her passing. They gave full care and consideration for other family members that arrived late early morning to say their proper farewell. Following the days before the services, mass and funeral we were contacted several times to inform us and remind us of the schedule. We had the pleasure of working with Deacon Johnson assisting the mass and taking care of the services for my beloved mom. Deacon Johnson from San Fernando Mission Cemetery also coordinated with our parish priest Father Lawerence to have the funeral mass for our beloved mom. We had the proper Catholic funeral mass. San Fernando Mission Cemetery even had the plaque ready for my beloved mom's resting place when they said it would be. Thankful for the care, consideration and kindness San Fernando Mission Cemetery provided my dad and our family during services, funeral and mass for our beloved mom. We know her remains lay safe in her resting spot at San Fernando Mission Cemetery. She is in eternal rest in the loving arms of God in Heaven. We love and miss you so much mom. +++

I am beyond disappointed with the way I was treated at San Fernando Mission mortuary. During one of…read morethe most painful moments of my life, Supervisor Michelle showed absolutely no compassion or professionalism toward me. Because I had previously left a review about their services, I truly felt targeted and treated unfairly. I was denied the opportunity to properly say my final goodbye to my grandmother, something no grieving family member should ever experience. Instead of handling the situation with empathy, Michelle was rude, dismissive, and confrontational. She even made a comment implying that "if she wasn't in uniform, things would be different," which felt completely inappropriate and intimidating coming from someone in a supervisory position. No family should have to deal with hostility, personal retaliation, or disrespect while mourning a loved one. I expected dignity and compassion from a place meant to honor people's final resting place, and sadly that is not what I experienced.

Two years ago, when my Mom's health began to deteriorate, my family and I sat down to discuss what…read moreto do when that fateful day comes and she passes away. I mean, how many people really know what to do at that terribly emotional and shocking time? Utter McKinley in The Valley (Mission Hills, to be exact) had provided services for previous relatives, but that was quite a while ago. So, I called them. Besides getting a general price quote, I was told that, day or night, just give 'em a call and they'd pick up the body. Early last month, Mom passed away at a skilled nursing facility, just 2 days prior to her 90th birthday. When my Sister called me with the news, before I headed to the site, I found my UM notes. It was evening, but I called their number anyway, and a gentleman answered! He was on-call at a sister mortuary, but said he'd coordinate sending 2 Utter McKinley representatives to come for her. Sure enough, in a bit over an hour, the fellows arrived (they were in Pasadena at the time) and took Mom back to the mortuary. In a matter of days, we met with Erick--one of the amazing Arrangements Counselors at UM. From the moment my Sister and I sat down with him, he was compassionate, professional, and kind. He made great suggestions, and helped us make decisions (there were a lot of them); and, at no time pressured us into a particular purchase. Last week, we had her funeral. When I told him my buddy put together a Celebration of Life video tribute, he said to email it to him. He burned a DVD, and we played it after the eulogy and other speeches. Such a kind offer, and the family/guests loved it. Once everything concluded, Erick accompanied the hearse and family to the cemetery. Oh, an additional shoutout to Kayla--also one of the Utter McKinley Arrangements Counselors. She did Mom's makeup, and her artistry was amazing. Many guests commented on how natural and at peace Mom looked. A historical note: The mortuary has been serving families at the Mission Hills location (corner of San Fernando Mission Boulevard and Columbus Avenue, across from the San Fernando Mission Hills Cemetery) since 1962! Prior to that, UM was located on Sunset Boulevard in Hollywood from the mid-30s through the 50s. My point is, this mortuary has been around for nearly 100 years. They do things right. When you lose a loved one, put your trust in Utter McKinley.

Erick at Utter Mckinney made our lives so much easier. After my mom's sudden passing. I appreciate…read morethe clap request for celebration of her Life. The colors of the casket and paperwork was simplified by Erick thank You

I would recommend this establishment because they provided an excellent service. Leo and his team…read morewere very professional and attentive with the whole process for my Father's Memorial service. I loved how they showed they cared and helped make the pain my family and I were going through a bit more bearable. Thank you Funeraria Murillo- San Fernando!

Unfortunately we lost our Sister New Years Eve , as you know no one is prepared for situation like…read morethis. Its hard enough to think about anything at this moments. We got it contact with Funeraria Murillo and meet Leo. We are lucky we did. He made the process so easy and walked us through step by step, answering all the questions and being there for us. He is amazing, wonderful the best customer service you can ask for. If any one loses a love one and needs help with the funeral or cremation please don't hesitate to get in contact with him. If I can give him 10 stars I would. Thank you Leo and your team for a wonderful service. May God bless you and your Family.

I want to express my sincere appreciation to Guerra Gutierrez Mortuary for the outstanding care and…read moreprofessionalism they provided. During such a difficult time, their compassion and attention to detail made all the difference. A special thank‑you to Jessica, the manager, whose kindness, guidance, and patience truly stood out. She handled everything with grace and made us feel supported every step of the way. Her dedication and empathy brought comfort when it was needed most. I'm grateful for the exceptional service and would highly recommend Guerra Gutierrez to any family in need of thoughtful, respectful care.

I am deeply grateful to Guerra Gutierrez J.T. Oswald Mortuary for the incredible care they showed…read moreduring the passing of our mother. Jessica Ramirez, the Location Manager, was an absolute blessing. She was professional, empathetic, and always responded to my messages regardless of the time. Her constant reassurance that "everything would be okay" gave me such peace of mind--and she truly delivered. The team handled every detail perfectly: My mom looked amazing and peaceful; the flowers and service were stunning; the slideshow was a beautiful tribute; the live stream allowed our family out of the state and country to join us in saying goodbye. If you are looking for a place that will treat your loved one with dignity and your family with genuine heart, I highly recommend this mortuary. Thank you, Jessica, for being our light during such a dark time.

Came for a service for my aunt. It's pretty small but the staff was really nice and friendly…read more The kitchen area has tea and coffee. They a few couches and tables available. Theres a patio area as well and the chapel. The chapel is there biggest area all together. The restrooms were stocked up and clean. The parking lot is really small maybe 30 cars capacity.

Very small parking lot that they cone off when it gets full so it's hard to exit if you need to…read moreleave early. Very large viewing room with the screen. Little kitchen area with a lot of seating to eat. The staff seemed very friendly.

Years ago our parents pre-purchased services, coffin, etc. So this review is solely related to the…read morepost-buying engagement that related to actual burial and the service that we just experienced. We had a very good experience with the staff that manages the cemetery and the service. My family, which rarely agrees on anything, agreed that everyone we dealt with was super polite and informative. It was as positive experience as it could've been for burying a parent.

So much money these mortuaries charge... And then when you call you can't even get the service that…read moreyou would like. I called they're answering service after hours and said that they would open and turn over the cups for me by the graves. I got there, expecting to be able to put flowers in the cups, hence my mother and father and it was my father's birthday that day. Nothing was turned over and I had bought three bouquets to put between the two of them and I was only able to put the flowers in one. Very upset.

They were on time, kind and got the job done. They gave a mini speech on what the doves represent…read more They lead us the entire time. It was lovely. Would definitely recommend.

Great service! Doves were beautifully done for my Mom's funeral service. He went above and beyond…read moreto make it a memorable experience. Highly recommended

True meaning of professionalism! In these hard days, Pierre…read moreand Vahik was there for the entire family every day, their on point interactions and recommendations made our service such a unique and smooth experience Thank you for everything

From start to finish I couldn't have asked for a better experience at one of the hardest times of…read moremy life. They made me feel so cared for and they were so so so accommodating. Thank you again. I will never forget it.