Great quality care and an awesome staff. I definitely found my clinic. The medical team was very…read moreprofessional and very informative.

Rachel is so great with my kids and grandkids she is so sweet and understanding and so good at…read moregiving vaccines. I will always recommend Riverside Family Physicians.

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

they respond to all my medical needs quickly and they send their nurses n e me to they show up to…read moremy home since I'm bed bound n can't walk the office experience was smooth

Super money hungry over here. They scheduled me as a telemedicine appt when I wanted to come in. I…read morerecommend just going to your local hospital not these irresponsible clinics where these people have no idea what's going on or how to manage patients. Someone else on yelp said his visit with the doctor felt transactional and I 100% agree. Please check the other 1 star reviews before going to this dogshit clinic

We went here when we first moved back to California and we put up with a lot from this doctor…read more Every single time we went to see Dr. Vanessa Ho, we had to wait at least an hr to see her and when we did finally see her, she rushed us out within 5 mins. It got so bad that we made a game of how long the wait would take vs the time she spent with us. We were naive and stayed with her for about two yrs but finally gave up when she didn't seem to care when I was having pain issues. Save yourselves time and pain and go elsewhere. At the Riverside Medical center, we wait 5-15 mins to get in and the doctors spend at least 15 mins talking to us. They try to find solutions instead of rushing us out. I don't know why this office is so poorly run by this doctor. The staff got us in to run vitals quickly but we had to go back out and wait in the waiting room for close to an hr to see the actual doctor. The front staff was great and so was nurse Quito. I wish we had left earlier and not wasted so much time here.

I was getting ready to switch from a more affordable health insurance to Kaiser after having had a…read moreprimary doctor for one year that I never got to meet, but I decided before doing the switch to find a new doctor to take his place. I performed a Yelp search for doctors that were near work or home and found Dr. Ho with her clinic located in Riverside, near my office. I changed my primary doctor to her and called to book an appointment. I was pleasantly surprised when they asked me if I would like to see her at her Riverside location or if I would prefer Ontario. Really?!? She has offices near work and closer to home?! I booked at the Ontario office. When I got to my appointment, I was happy to not have to wait too long before seeing Dr. Ho. The office is clean and the staff is courteous. Dr. Ho is patient, knowledgeable, and answers all of my questions. I am so glad I found her and that I will not be paying more since I will not switch to Kaiser!

I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

This Doctor is so unprofessional. My Grandfather is always…read moreneeding approval of Michelle Martinez to get refills. Been calling for 2 weeks now and left messages now it says voicemail is full. My Grandfather is elderly and needs prescriptions when they run out. I can't even believe she even has her MD. My next step is to report this Doctor through the Medical Board. I will be switching his Doctors. Now let's see if we can get medical records. DO NOT WASTE YOUR TIME because she clearly doesn't care or value her patients. I gave her the benefit of the doubt for a few years because I know life happens but this is so wrong on every level.

Huh? Called and called and no one answered, no answering machine, and faxes for my prescription…read morewere ignored. Closed? I hate to give what was a good business a bad review. But things went downhill fast. Bad, bad staff (she knows this, they worked at the same place she used to work at), no test follow-ups, no wellness appts scheduled like before. Never responded to my monthly prescription fax from my Pharmacy, and last time I was here, staff gave me (told me) my test results. (???) Seriously? I stuck with her for a long, long time, but now, I don't even think she works here at all. No warning, Poof. Gone. I found a new doctor with a pulse.

They never answer and the office girls are rude with attitude I've called for 2 days now this is…read moreridiculous

Dr Vanessa Ho is a one Dr office and in the past 8 years she has been outstanding in her expertise,…read morecaring, and communication. Her office staff are organized, efficient, and caring. The portal is user friendly and she or her staff respond to within a few hours. She anticipates my needs before I ask and provides referrals, orders for tests, results of previous tests and a date for my next office visit before I leave. The other day I went to the office to pick up a firm and they had gone to lunch. I returned to my car and heard a tap on my window and the secretary had seen me and brought the form out to me. Who does that! The best in Riverside

Great staff and doctors, felt very welcomed and cared for. The location is also very nice and clean.read more

They have you waiting 30mins -1hr after u get checking in. I've waited in the waiting room an hour…read moreafter being called as well. Understaffed and overbooked.

Been a patient with sathya for 5 yrs amazing dr horrible medical staff and everytime ive called i…read moreget the worst customer service . Rude dont care about the needs of patients . Its a disgrace to the medical profession to be honest . Ladies huff puff while on the phone i believe her name was stephanie . So rude . It immaculate how a medical staff can treat somebody only trying to ask a question or schedule an appointment. Its so unprofessional and sad that i have to deal with this everytime i call . Dr is amazing staff is horrible . If i can give the front staff a 0 i would .

When we were in Orange County (Irvine for 12 years and Fullerton's for another 3 years) our quest…read morefor a good family doctor always continued until we moved to Corona and found Dr.Sathya 4 years back. She is an amazing doctor who totally knows what she is doing. Everyone in our family including my 10 year old adore and respect her. She listened to my complaints and exactly knew what to prescribe that made a huge difference in my life - I wish I met her earlier. The staff is always patient and friendly even on their busiest days. My son who used to be scared of injections found a nurse here who gives him a shot without hurting!!

The doctor here i awesome. I had trouble booking an appointment- I emailed them and the doctor…read morecalled me In person. He got me in right away and taken care of. In short they not only care but do a fantastic job.

3 stars down to 1. I've been trying to get an appointment with a specialist for my son since…read moreApril. They can't seem to fill out the diagnoses correctly. When the specialist notified them they can't see a diagnosis, they didn't even respond. They did not send us to get X-rays, I had to tell them they were needed. Also, Wendy is a very rude person. In the past we've seen Turingen and Doan, both were good. All the new people we have seen since then have been just terrible. Too awful for words, can't even read comments and notes in their own system. They need better staff. I will be working on getting a better primary for my son. This place is so bad.