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Apex Allergy and Asthma: Mark Stahl, DO - Reception and Waiting Room

Apex Allergy and Asthma: Mark Stahl, DO

4.7(12 reviews)
8.0 mi

So glad I found Apex Allergy and Dr. Stahl! He and the staff are thorough and patient with…read moreexplaining the treatment options. I have never had allergy shots before, but recently tried RUSH Immunotherapy. I've had no issues so far and hope to see results within a few months. I highly recommend Dr. Stahl and his team. They are personable, knowledgeable, and friendly!

I visited this clinic for help after experiencing severe allergic reactions. I was hoping for…read moreguidance and clarity. Instead, I was met with skepticism. After my skin test, the nurse practitioner said, "Why don't you tell me what's happening," even though she had already reviewed my test results. After I explained everything in detail, she simply responded, "Your tests are negative," as if that invalidated what I had just experienced. There was no curiosity, just dismissal. She basically said that without proof there's nothing they can do. She recommend an EpiPen and another visit. (She conferred with the doctor. So he knew of my condition. She left the room at least twice to speak with him.) What I needed was a provider who would listen, consider my environment, and treat me with respect. Instead, I left feeling unheard and discredited. She said without proof there's nothing more they could do. Proof? She could have recommended a blood test! I got a second opinion this week, and the new Doctor found my cause. He asked for a blood test, and it was positive. My symptoms, the environment, and the original reason for my worry finally had an answer. Patients deserve to be taken seriously, especially when symptoms involve something as serious as an allergy. If you're looking for an allergist who genuinely listens, I recommend looking elsewhere. The allergist at this location couldn't be bothered to see me, and the practitioner came off as condescending instead of caring. The only positive is a friendly front desk staff. I traveled to this location after reading the reviews. I regret the visit. I'm not from San Antonio.

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Apex Allergy and Asthma: Mark Stahl, DO - Exam Room

Exam Room

Apex Allergy and Asthma: Mark Stahl, DO - Waiting Room

Waiting Room

Apex Allergy and Asthma: Mark Stahl, DO - Entrance

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Entrance

STAAMP Allergy - Waiting area

STAAMP Allergy

3.5(15 reviews)
16.8 mi

I have been a patient at STAAMP for over 6 years and have always had a positive experience…read more However, I was disappointed in how the central scheduling handled my request for an appointment today. After searching for the phone number online, I was directed to central scheduling. When I attempted to make an appointment with my location, I was abruptly asked, 'Did your office location not answer the phone'. I then proceed to explain to them that the website directed me to contact central scheduling. It is bad enough being ill; yet worse when we cannot get treatment. It looks like I am not the only one that has had an unpleasant experience with scheduling. The office location at Olmos has always been great! I am disappointed when trying to get an in-office sick appointment. Unfortunately, I had to go to a Texas Med for treatment.

They don't care about your time. I got there at 0845 for a 0900 appt. I left at 0938 because no one…read morehad seen me. I told them to have the doc call me and do a telemed bc I wasn't wasting my time again. They said they could do that. Sooooo why was I told to come in in the first place? It's just to go over blood test. I'm not getting anything done. I hate wasting time and this place wastes so much. It sucks bc the doc seems nice enough and the team is nice but they lack in service and that is enough to make me go somewhere else.

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STAAMP Allergy - Very small in the front

Very small in the front

STAAMP Allergy - Parking lot

Parking lot

STAAMP Allergy

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Michael P Vaughn MD, PhD - Michael Vaughn PhD.MD.

Michael P Vaughn MD, PhD

4.4(21 reviews)
1.0 mi•Stone Oak

I wish all doctors were as caring, empathetic, and tenacious about getting you healed as the…read moreVaughn's are.

Where do I even begin? My experience with Alamo Asthma &…read moreAllergy has been nothing short of frustrating, disappointing, and unnecessarily burdensome. The issues began from my very first interaction and continued throughout my care. The front desk staff, in particular, consistently came across as rude, dismissive, and condescending. Every interaction felt as though I was an inconvenience rather than a patient seeking medical care. Basic courtesy and professionalism seemed to be in short supply. Beyond the customer service concerns, the office's processes are remarkably disorganized, inefficient, and outdated. There is no patient portal for communication, and orders and results are often handled through handwritten documents and mail. In an era where most medical practices have embraced streamlined digital communication, this office appears stuck decades in the past. My initial treatment experience was mishandled from the start due to incorrectly processed paperwork, resulting in unnecessary trips to the office. For me, that means a 20-mile commute that can take anywhere from 45 to 60 minutes depending on traffic. After receiving injections, I experienced a severe adverse reaction. Despite the circumstances, I received no assistance in recovering the money I had paid for medication that was still sitting unused in their refrigerator. Over the course of my treatment, I have undergone extensive testing through this office. Most recently, I was instructed to schedule an appointment simply to pick up a testing kit. I arrived for the appointment only to discover the kit wasn't ready. I had to drive home, return later, and then drive home again--wasting hours of my time. When I finally went to complete the testing, I discovered that critical test tubes were missing from the kit they had provided. Communication has been equally disappointing. I requested a letter explaining my symptoms and medical condition as it relates to eating while traveling. I never received a callback regarding the request. When I finally called to follow up and simply stated my name, I was abruptly told, "She is not writing your letter!" The dismissive and unprofessional nature of that response was shocking. As a fellow healthcare provider, I was appalled by how the request was handled. As a patient, I expected at least a basic level of courtesy and respect. Ironically, while my own concerns often went unanswered, I have spent extended periods sitting in the office listening to staff discuss their personal family frustrations for 20 minutes or more without hesitation. The final straw came when I needed a results booklet that was only slightly larger than a magazine. Despite the significant distance I travel to this office and the fact that mailing it would have been a simple solution, I was told I had to make yet another trip to pick it up. With the amount of time, fuel, and inconvenience this office has already cost me, this felt like one more example of a complete lack of consideration for patients. Healthcare is stressful enough without having to navigate disorganization, poor communication, repeated administrative errors, and discourteous treatment. I am deeply disappointed in the care and service I received and will be taking my healthcare needs elsewhere. I cannot recommend this practice based on my experience.

Angelic Lift - internalmed - Updated June 2026

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