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    Sonterra Internal Medicine

    1.0 (1 review)

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    3 years ago

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    Robert Bass

    Robert Bass

    3.0(2 reviews)
    0.9 miStone Oak

    Dr. Robert Bass is an excellent physician. He is a scientist and a researcher, as well. Whoever…read morewrote the first, negative review must have had a one-time experience which went awry. This is not the norm for this practice. The reason I have chosen to write this essay is that as of December 1, 2018, Dr. Bass is no longer with Transition Care Medical Group. Further, there are approximately five additional physicians who do practice with the Group, and the newest took Dr. Bass's place also on December 1, 2018. I, as a rule, do not place reviews via the Internet. However, when I happened to see the one truly ugly review of Dr. Bass AND that the other five physicians are not listed at all, I want to clarify to whoever compiles this information on "yelp"? to bring Transition Care's physicians up to speed. I was Dr. Bass's patient for near 20 years. He was kind, soft-spoken, and brilliant in relieving some painful symptoms I suffered. The information on yelp's website is virtually non-existent. Please wipe what is here now, off your site. Begin again with new, correct information or simply terminate this site, period. It is not helpful. MFD, PE

    Miserable excuse of a doctor... inflexible attitude; orders exams and tests on a whim. Office is…read moreall glitz and glam and no heart for helping patients....unhappy, inefficient staff, impossible to get thru to the office either by phone or email; ridiculous phone system.

    Sujatha Gerineni, MD - Inside the office

    Sujatha Gerineni, MD

    3.3(7 reviews)
    3.4 mi

    Visited Dr Sujata for wheezing issue and she ordered blood work and X-ray. For the next appt to…read morereview the results scheduled time but 9 mins before the appt time they changed to zoom with a nurse and I was already very near to their office. I requested them in person as I am uncomfortable with zoom. But they asked me to pay $35 for rescheduling which is incorrect. When I asked they never informed me abt zoom apt how can I be responsible to pay the amount Today they called me and asked to change my PCP as Dr sujata is not willing to attend the patient due to busy and she sees only new patient sch. I paid for my lap reports and X-ray and Dr Sujata has not walked me through the results and they sent a copy and asked to change PCP as I canceled the appointment as this does not make sense and this shows how much due care Dr Sujata takes on a sick person who came with trust to cure a patient. Paid $35 for her first visit and for lap and X-rays and when we change PCP they ask to take the tests again. This has really caused lot of stress and time and money wastage.

    Good luck getting someone on the phone. Rushed in and out…read moreon my first visit. Sujatha was going to perform a Pap smear without informing me?? Then "refused" to after I mentioned my period and having a pad on. AFTER I asked for a referral to an OBGYN. In which she referred a complete random one, AFTER I gave full info of my particular (trusted) obgyn. I showed her I had multiple questions I wrote on my phone (scared of doctors.. it's been a while).. she didn't even let me get half out.. i have been having the most painful cramps and can't see my preferred doctor, after MONTHS requesting a referral. They NEVER answer the phone, unless you're lucky. ... [update] I submitted a complaint online about the referral taking way too long. Considering the pain I was in. Only to be TERMINATED. Over trying again and again for this stupid referral. I wasn't rude, I was factual about this being overboard ridiculous. It's a fax machine. Someone on the phone once even told me I'd have to get in contact with someone over seas for this referral. Most disrespectful and opinionated office I've ever experienced. Do not come here.

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    Sujatha Gerineni, MD

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    Quiroz Rebecca A, MD

    Quiroz Rebecca A, MD

    1.0(3 reviews)
    0.1 miStone Oak

    My husband and I became new patients after waiting over a month for an initial appointment in June…read more2020. We sent over all of our medical records and current medication lists. Everything transferred over, and the initial appointments went well. We tried to order medication refills, and we were unable to. My husband was told he had to come in for an appointment the following day; not sure what the hurry was. I was told I needed to send over a list of my medications since they did not have them on hand. What happened? Did they lose them? I faxed them over anyway. The following day, we waited 1 hour 30 minutes in our car before my husband was seen. When he returned, he told me it was the same as his initial appointment--what a waste of time. I also asked him to turn in a printed copy of my medication list as I no longer trusted them. When he returned, he told me it was a good thing we brought a printed copy because they didn't have it. Later on that day, I called and asked about my refills. They told me I needed to make an appointment because the doctor needed to go over my medications with me. On top of that, they didn't have an appointment available for a few weeks! Even though they saw my husband 24 hours after his request for a refill. Unbelievable. We have now changed doctors and are no longer with this practice!

    Booked a new patient appointment back in December (12/22). They couldn't get me in until 3/1/23…read more Ok. Scheduled. On 2/8/23 they called to reschedule to 5/28/23. This doctor must be rolling in the $$$ if she's that busy. Lucky her. Too bad she doesn't care about people.

    Sonterra Internal Medicine - internalmed - Updated June 2026

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