Chris starts off good but buyer beware. He put a new liner in last fall while we were away and…read morecome to find out he put it right over the old liner and inlet and return jets. He used screws to secure caps right over them and now we have major problems. When he failed to return our calls, his girlfriend, who acted as his secretary, e-mailed us claiming we owed Chris money for the work he had already done, and was taking the money we gave him for a saltwater generator as payment. As a result of his shoddy work, we are paying thousands to correct what he has done. I truly have no idea how he can sleep at night.

Chris has been doing our pool service for a month now and I could not be happier! He had our water…read moreperfectly clear in just a few days and it has been sparkling ever since. He comes promptly each week, always calls or texts letting us know what he has done or what our pool needs. Best money we spend every month to not have to worry about whether our pool is swim-ready or not! Thanks Chris!!

I want to tell you what an awesome experience I had with Paradise the owner, Ray. We purchased a…read morehot tub and the wrong tub was sent from the manufacturer, through no fault of Paradise. It leaked and had only one pump. The tub we had ordered had two pumps. The manufacturer put the wrong model number on the tub. They didn't want to take responsibility. After weeks of waiting, we decided we didn't want their brand. Ray worked with us and we ordered a different tub. It was going to take several more weeks for the company they use to install the tub. Ray said that he would bring the tub and install it for us. He came 2 days later in the cold. I really appreciate the way he took care of us. I would recommend Paradise if anyone is looking to buy a hot tub. Great job Ray and Staff!

I can not say enough great things about Paradise Pools & Spas. Ray, the owner is very dedicated to…read moreguaranteed customer satisfaction. Everything with both our 33 foot pool and brand new Wellis Hercules Spa has been wonderful. The grading, Delivery, set up just everything, all the people were super nice. We loved our pool so much we just had to get the spa too. We will be purchasing and further necessities through the company as well. Cheers friends & choose paradise, for sure!

My error, I didn't schedule our pool opening as early as I meant to. When I called they were able…read moreto work us in within 2 weeks during the busy season. They gave arrival window the day before. They called 10 mins away. Rep was knowledgeable and efficient. We already have closing and next opening scheduled.

My Sundance hotub had alarms and was under warranty. They…read moresent out a tech who was very knowledgeable and ordered the part. Another tech came out and found the circuit board was the problem. Both techs are great at their job and communication.

I scheduled and appointment to have the sand replaced in my old sand filter. After some…read morediscussion, we agreed that the best course of action was to replace the 15 year old filter with a new style cartridge filter. The service guys made a few calls and a couple hours later, I had a new filter. Price was reasonable, service was great and 24 hours later, the pool looks fantastic again. Highly recommend this company.

Walk away - not worth the time -…read more Referred here. Attempted to set up a time for someone to come by and view my pool and the work to be done. Was informed they would call. ok, when? what time? can we set a time? R: No, we'll just call. What if I'm not there? R: We'll call another time... How can a company do business like this?

Scammers, most unprofessional company you could ever hire. They do not care about you during…read moreconstruction and even less after they've gotten their final check. Damaged unapologetically (cut down 12' 70 year old boxwood) destroyed $1,500 copper lamp post. Disrespectful, lazy, fight amongst there selves, sloppy, unprofessional and will not stand behind their work. Won't call you back, lie, or put you off. Usually ignore you. Got a crack maybe from MFG but won't handle claim( supposed to be lifetime warranty on cracks, pool lights broke in less than three years. Tuff shit, figure it out yourself. Now's nothing about latest technology or as an example a disguised skimmer cover, had to educate them, I wanted thicker coping, had to educate them. Disgusting and I find it incredible there's not hundreds of negitave reviews. I should have spoken up 3 years ago and maybe saved customers from being victimized. I've been holding my tongue but I can't any longer. I can't believe they are still in business. Sloppiest most dishonest company I think I have ever had business with. Hire them and find out for yourself!

I hired Bost Pools to install a liner in our pool. After installation, the liner came loose after…read morethree months. After more than 20 calls requesting someone from Bost to service the liner, we called a different pool company to come fix our issues. After spending $3,800 at Bost, we had to pay another 4k to fix the damage from Bost's mistakes. They love to take your money but refuse to stand behind their work.

I hired this company to install front & back irrigation and a french drain in February 2025. On…read moreMarch 12th I handed the owner a final check for the work complete after we went over the system and agreed on adjustments and a few minor things. The owner collected final payment from me in March 2025 and never returned to do my start up or anything. Both owners have abandoned the job. Literally just cut off communication & never showed. Come to find out if he does not have a plumbers license, certificates or anything. When the county inspector came out he locked the backflow out to where the system can't be used due to the wrong backflow used and below ground. The picture of the popup is what frustrates me the most, he flat out lied to me stating that he tied my downspout popup into the drain. He just covered it up with dirt! Now I have hired someone else to finish the job. I DO NOT recommend this company, they (husband & wife) both lie, makes excuses and shotty work. Beware of so-called contractors that don't have the proper certificates, licenses etc. Also after posting this review, he had the audacity to send me a text threatening me he would file a criminal complaint of harassment on reviews. I'm just telling the truth.

From the owner: We are a service and repair based business in Forsyth County. Our services include: irrigation…read moreinstallation, irrigation repair and restoration. Pool service, cleaning and emergency repairs . Water feature and pond management . Landscape drainage maintenance and repair as well as many plumbing and drain services. We have specialized in building dream outdoor living spaces for over 15 years . Let us help create yours today !

I had an absolutely terrible experience with Oasis Pools, also known as Prestige Pools of the…read moreTriad. The owner, Steven Lenard, took $100,000 from us and left us with a damaged, unfinished, and unusable pool. When we highlighted the many flaws in his work, he responded with threats and refused to address the issues. His harassment over the phone was so severe that we had to threaten calling the police to get him to stop. To make matters worse, we later discovered that he wasn't even licensed to build pools anymore and had no insurance. Please, do not make the same mistake we did. Run far away from Steven Lenard and whatever company name he's using.

From the owner: swimming pool sales and service of both fiberglass and vinyl liner pools, swimming pool…read morerenovations, decorative concrete finishes, epoxy stone coatings, sunrooms, grading and excavation, rock waterfalls and water features, vinyl liner replacements