Memo is the most honest, warm hearted individual!!! My Allstate app stood me up for 3 hrs waited…read morefor roadside help. Memo drove in front of me (i waived for help) while waiting. Suddenly, he stopped the stuck and opened up my door. God sent him to my way. Please ask for Memo, Loyal Towing. Thank you Memo!!!

Extremely rude customer service. Their driver called and when I answered they immediately said who…read moreis this. They then proceeded to hang up and lie to tesla that they called me multiple times and didn't answer. Cant trust their business

They came by fast they took care of me gave me a fair pride got the job done less than 10 minutes…read morehighly recommend them

Great customer service and on time ! Did everything to ensure it was an easy and smooth transaction…read more!

Called a few different places & super tow was totally with in reason for a 5 mile tow To the…read moremechanic. Scheduled my tow & the driver was on time. Raphael was so helpful even when we got to the mechanic he helped to push this big as truck into the mechanic yard area!!!!

I would highly recommend this service. We called 4 places and I thought I had double called one so…read moreI hung up. But they called me right away and I just asked for a quote. I see they are located in Chula Vista but they were able to get to Poway in 25 mins. The tow truck operator Jorge, was really nice. He called 15 mins before to let us know he was on his way and check location was right. He was kind and dropped off the car and helped place it correctly. This was the easiest, fastest, best value, process I have ever had with my car breaking down. Definitely adding them to my contacts.

Needed to sell my Nissan versa 2009 and they got the job done same day I needed it. Victor was very…read morefriendly and helpful and will use them again in the future if I need them! He gave me a fair deal for my car, I'm glad that they were able to come quickly and get the job done!

Victor is awesome. Great service and very helpful moving my old truck from point a to point b…read moretoday. Will definitely use Victor's towing whenever I need towing service. Thank you Victor!

To the HOA in Genesis Millinea count your days. We recently moved into the community not knowing we…read moreneeded a permit. No signs were posted and was shocked and frustrated to know my car was towed. Looks like this is a common issue in Chula Vista. Aside from the HOA, Western Towing company is a predatory company. The prices are ridiculous especially if you don't pick up your car within 24 hours. Luckily, it was less than 12 hours for us. Just be cautious of the price and what you're in for.

SERIOUS TOWING DISPUTE -- DISABLED PARKING SPACE & VEHICLE DAMAGE…read more On August 28, 2026, Western Towing removed my vehicle from a designated accessible parking space at Las Americas Premium Outlets while a valid disabled placard was prominently displayed. The written tow authorization I received identifies the alleged violation as "WALK-OFF, NON-CUSTOMER." I dispute both the basis for the tow and the characterization of the circumstances. I also discovered physical damage to my vehicle and damage to my dashcam associated with this incident. I have preserved photographs, records, and other documentation concerning the condition of the vehicle and the incident. I submitted formal complaints to the appropriate agencies and received case/complaint confirmation. I am not suggesting that the filing of a complaint itself constitutes a finding of wrongdoing. Importantly, Las Americas Premium Outlets management has now confirmed to me in writing that video footage and documentation of the incident have been preserved. Western Towing has also referred this matter to its corporate counsel, who has acknowledged my evidence-preservation request. The underlying dispute remains unresolved. I am intentionally limiting this review to facts that can be documented. Based on my experience, anyone whose vehicle is towed should immediately preserve the tow paperwork, photographs, receipts, vehicle condition evidence, and all written communications, and carefully review the stated basis for the tow. I will update this review if and when the matter is resolved.

Super friendly and came quick in an emergency situation. Had to get the car off the freeway came…read morewithin 20 min at a cheap rate and got my rig out of their AND gave me a ride! Trustworthy would recommend

Had to wait 8 hours for a toll Didn't get it till 1 am when…read moreit was originally supposed to be 10

Larry was professional, perfectly on time (actually earlier) for our appointment…read more Will call him again definitely​ Thank you!​

Damaged my car while attempting to tow. Paint is now chipped in the area where they made contact…read more Pretty surprised this happened, I guess I don't believe they are technical experts in the towing industry.

Alkhalifa road side assistance was excellent. Prompt, efficient, knowledgeable, and prof sooner…read morefrom beginning to end. They handled everything and could answer any questions that I had pertaining to my recent car trouble.

Prompt and helpful. There was a bit of a delay but given…read morethe situation it was great to feel they were on my side.

I had to get my 71 El Camino towed 20 miles to our new house. I called around for rates...no one…read morecould come even close to FERNANDEZ TOWING SERVICE. $35 hook up fee, $3 per mile...I though there had to be a catch. My hot rod is my baby & I was petrified to have some jenky guy pull it onto a jenky flatbed....that was NOT the case. The driver was super professional & very nice. After sitting in traffic on Mission Gorge I expected a higher bill too, that was NOT the case. Bottom line....FERNANDEZ TOWING SERVICE ROCKS! Hope your ride is not broken down, but you know who to call if it is!

STAY AWAY CON ARTIST AND MAJOR SCAMMERS…read more I needed my car towed 15 miles. From my apartment to the mechanic. So i went on craigslist, $35 hook up fee and 3.50 per mile. not great, but fine whatever. After i rent a trailer and hook it up myself, my time is worth more than doing it myself. I CALLED TO SCHEDULE A APPOINTMENT. over 24 hours notice. he way an HOUR and FORTY FIVE minutes late. are you freaking joking? if i was late meeting him at my car by 5 minutes he would of left. but i needed it towed. After he shows up almost 2 hours late, not a word, no "Hello im sorry im late" not even a "Hi hows your day" maybe he should of said "Sorry im a jack ass im here to move your car". So day is already ruined. My car was a mint condition mustang cobra, and i am pretty young and look even younger, so lets say most people are surprised. He didnt ask my name, if it was my car, check registration nothing. kind of weird. I have no idea if that is legal or not, but it was very odd to me. Step two. My car battery died because i was waiting for him for so long, so i asked him if i could jump it while he hooks it up (i have two cars next to each other) he said "No i have to do it and i have to charge you". I said, "you were 2 hours late", "Oh well, still going to charge you". whatever homeboy, piss off I will do it myself. Like it said, my car was broken down, i was trying to rebuild it long story short i cant. He starts moving it onto his dirty ass, rusty truck bed while coolant DRIPS like a leaky faucet drip, and he goes, "im going to charge you a clean up fee". HAHAHA!!! We get going. And magically, his route is 3 miles longer and he is not aloud to go the faster way, he HAS to go the way his phone is telling him, i was using google maps on my phone, it says 15 miles his magically says 18 miles, whatever bro. tow my damn car.

Amazing service is amazing. Pricing for unlocking cars is 95!! They came in a good amount of time…read moreand their hospitality is top tier!

He was FAST and polite. Professional and did I mention…read morefast? He arrived in Indio from Palm Springs in 25 to 30 minutes and had us on our way in a flash. He followed us home and unloaded the car into the driveway and was on his way. He communicated well so we knew when to expect him. Thank you!