Horizon just installed a new heating and air conditioning system. The price was reasonable and…read moreJeremiah and Nolan did a great job and listened to our needs and concerns. Silvano promised and showed up as scheduled and on time.

We requested Horizon come to our house to check our AC unit as it had failed. They charged us…read more1200.00 (they explained that after the service call, remaining funds would be returned to us) to come to our home near Grants. Thy were unable to fix the problem. we then received the bill. They charged 2.00 per mile. No problem. But...they also charged 154.00 per hour for checking our unit AND charged us 154.00 for travel time. Needless to say, there was virtually nothing left of our 1200.00 deposit. Scumbags. Do not use them. I've been in the service industry. To double up on travel time AND charge 154.00 for their "technician" to sit on his ass and steer is robbery. No

We had a rather tricky problem with a shower's plumbing but Glen and Matt remedied the issue…read moreefficiently and quickly. They gave us an estimate beforehand and their pricing was fair and honest. AND there were no unpleasant surprises or hidden charges as we'd experienced with another local plumbing company. Thanks Glen and Matt -- you're awesome!

Great service by technician Ronald but extremely too high a price for service call and labor rates…read morebe prepared for a big bill.

Paid them a huge sum of money to repair a gas pipeline but the repairs were leaking again and they…read morehad no integrity to take ownership of the problem and fix it properly! I would never use them again!

We have used American Home Shield many times and were referred to William's Plumbing for local…read morehelp. They came and did their repairs as needed and were friendly. After a few other issues, we used them again and still were satisfied. They're open 24/7, which helps, but do tend to get busy with start-ups when seasons change. I'm not from SF, CA btw.

The experience we had was not a good one. They continued to lay the blame on our contractor once…read morethe general managers father was let go as an assistant contractor (due to non professional work). From that moment on it became a non friendly situation. We needed assistance less than a year later and we were denied service. They blamed the new contractor who NEVER touched the unit we are experiencing trouble with(because of the grudge). I have much more to say about the technicians. Sloppy work. Mud residue on my brand new carpet. Things stated verbally that were wrong as a working employee of a company. VERY disappointed with the service. The owners never let us tell our side!!!! If you want professionals doing your work avoid this business.

We had an appointment for an AC unit install. They came to assess the situation to ensure they had…read moreall the parts. Brian ensured we would have our AC installed that same day. He sent back a very professional crew-Lee and Ethan and they did a superb job installing the AC unit. They finished that day, they efficiently used their time and we actually did have AC that night. Brian responded quickly and did take care of us despite some internal scheduling issues!

Universal Air was hired by our landlord to do our ducts, wife and I had left hoping there was some…read moreprofessionalism with their employees. We came back to our home and mf'er(s) sh*t in OUR toilet and didn't flush as well as rinsing out their equipment in our bathtub leaving an entire mess of our unit. I had called Universal after hours and I had received a call back instantly, man on phone had laughed about the situation and came up with excuses about employee policy with restroom usage inside of residencies, bathtub backup and landlord employee usage without regards of the possibility of me telling the truth. This incident will not go unnoticed.

Dishonet native American company. Thought a company was suppose to be build their company by trust…read moreand loyalty with their customers nothing more thing thiefs. They don't tell you the hourly rate for their plumbers btw it's 85 an hr. Then another random plumber comes for 20 mins don't know his name only walked In to my home for less than 20 mins now charged 6.5 hours for his labor? Doesn't add up don't use them nowonder they are so nice and warming at first but they are nothing but snakes. Don't let them take Advantage of you cause its a small town and don't have much choices.they will be report by me to every were I know of and the BBB.

Wilber came out right away, assessed the problem and got to work. He completed the job and left…read morethings looking better than when he arrived. I had a leaking pipe in the crawlspace under my home, he found the crack in the pipe and repaired it by replacing all the rusty galvanized pipe in the vicinity. My sink no longer leaks and he even replaced the fittings under the sink! It not only doesn't leak, it looks great too! I highly recommend Dallago Corp. for plumbing.