This place is circling the drain. The staff is new, rude and untrained. They have lost nearly every…read morevet over the years and are struggling with building contractors and change of ownership. With so many options out there, I'd find a place with friendlier staff. Dr. Wilson is amazing but no way she stays there. They've lost nearly everyone else. Been going there for 22 years but can't take the latest changes to the practice. Not a place I'd suggest.

Dr Alex and staff are wonderful! They take care of my two Shih Tzu pups, communication is great…read moreand everyone is very nice and caring. We are happy to find this clinic after moving to Jacksonville from Georgia.

Awful and frightening experience…read more I had a very disturbing experience at Hounds Town that I feel obligated to share. On two separate occasions, my dog was harmed after being left in their care. The first incident involved my dog contracting kennel cough, which required a vet visit and antibiotics. I notified Hounds Town, and while they offered a couple of free days to make up for it, there was no real accountability or reassurance beyond that. After debating whether to return, I gave them another chance -- and deeply regret it. About an hour after dropping my dog off, I received a voicemail stating that my dog had been attacked. No emergency contacts were called, my workplace was not contacted, and my veterinarian was never called. When I arrived to pick him up, my dog was still bleeding, which makes me believe he had been left alone rather than receiving immediate care. I had to take him back to the vet again. When you trust a business with your pet, you expect safety, supervision, and immediate action in an emergency. That did not happen here. The lack of urgency, communication, and basic emergency protocol is extremely concerning. I will not be returning and cannot recommend this place to anyone who values their dog's safety.

I'm a photographer and volunteer to help dogs find homes. I was asked to come to HoundsTown to…read morephotograph some dogs who desperately need homes. The facility is well taken care of, clean and the owners and workers are all friendly and very nice. They went out of their way to be accomodating. Also, they REALLY care about the animals and even help out Animal Care and Control to try and get dogs adopted and give them some time outside the pound. The owners were extremely nice and friendly. They seemed to know everyone. Quick to react/help and with a smile. HIGHLY recommend.

Our Beauregard had a fantastic time with Sue. We knew from meeting her right away that our boy was…read moregonna be very well taken care of. We got updates while we were away which were very much appreciated!!! Whenever we go out of town and our pup can't tag along with us, The Barking Lot is his second home.

Just left my pup Luna for 7 days of boarding. Sue did an amazing job communicating and providing me…read moreupdates with how Luna was doing. When I picked up Luna she was content and happy. We will definitely be back to the Barking Lot!

Beltway's vets are the absolute best! The family of vets are very knowledgeable and highly…read moreexperienced. They network to provide the best care possible for your pet. I have French bulldogs who are not known to be the healthiest pets in the world, so unfortunately, I spend quite a bit of time at the vet. They have always taken great care of the dog's needs and have never made recommendations that were not in the best interest of the pet in our family. They are thorough yet affordable and will never recommend expensive solutions that are not necessary. The front desk is friendly and welcoming, and the vet techs are top-notch. I cannot recommend Beltway enough.!

They always seem to be in a hurry and are kinda rude. They are close to us but we have taken…read moremultiple cats to this location and at first we were happy but not anymore. The staff can be rude and ignore you. We have taken about 4 of our cat's here including our families cats and we are starting to be very disappointed. We have yet to meet the twins that own the place??????? One time we talked to one of the sisters and they just threw our babies under the bus because we brought them so they said too late to take care of them?????? We thought this place was going to be a save place for our babies but it is turning out to be not,,????????!!!! When we first went there it was supposed to be with sister, very disappointed and felt lied to.

Whenever we need to go out of town we know Dakota is well cared for. We have her picked up and…read moredropped, which is a set in our trip prep that we don't even have to concern ourself with. We get pictures and text messages throughout our trip showing how Dakota is included in her host families daily lives. We have been using DogJogJax for years and will continue to use them for years to come!!!!

I recently learned about this service from a friend.Offered is in home care, as well as house…read morevisits and walking services. The first place I looked for reference was Yelp and there was nothing. So I took a chance and gave Theresa Mc Afee (owner) a call. We chatted for a bit then made an appointment to do a meet and greet with my dog. As I arrived at the residence I was already impressed, lovely established neighborhood, well kept yards, lots of green and many trees. Theresa greeted us warmly at the door and welcomed us into her home. She has her own dog and at the time of the visit was keeping two other "boarders". My dog Winston did the required dog greeting ritual with the other dogs and then they all went out into the well kept and clean yard area.No pens!!!! I was already at ease. Theresa and I chatted for a while and discussed my needs as well as what her services will be. By the time we finished chatting we agreed I would bring Winston for an overnight to see how he fit in with the pack. I returned several days later and dropped off the dog, his food and blanket and went on my way. When I returned the next morning to pick him up everything was calm, no barking dogs or insanity often found at larger boarding facilities. A happy and calm dog greeted me at the door. Theresa stated he was a perfect guest, and I have found a perfect place to take my "baby". If you are looking for an in home care spot for your pet, this has to be the place. Your dog will have professional, personal care, walked or run if you request and never be left alone at night. One of the most impressive and sweet things I experienced, Theresa sent me a few pics of Winstons activities during the day. The one I liked the best, on Sunday morning he was allowed to curl up next to her husband and watch the news, just like at home.

I did the 6 week program with Melissa and it was an absolutely amazing experience!…read more I went in hoping for my dog to learn better manners, but instead I got a dog with perfect manners and who is able to be completely off leash when appropriate. Our last session was at a park where we got to practice our new skills in a safe situation with a professional so that I felt in control and at ease practicing them in the "real world." Melissa really listened to what I wanted, what my dog needed, and tailored every session to what would work best for US - not following the same script and steps that everyone gets. I went in hesitant about the training methods but am now more educated than I anticipated; I know more about training, I know more about my dog, and I even know more about myself. It was also a lot of fun!! My dog and I both looked forward to our sessions and it helped us bond a lot. There were quite a few scheduling issues, which was not a huge deal for me, but it was inconvenient at times since I have to drive a bit to get to the facility. Regardless, I will 100% be saving up for another 6 week program!

My River absolutely loves Karma K9! Every Friday she trots right in for her day of fun and play at…read moreday care. River also was at Karma K9 for "sleep away camp." The training she received is second to none. She was a bit of a wild child. When she came home, she was still the love bug she was before, her relationship with her older "sister" was much improved, they get along great now, and she mastered Place, Heel, Sit and Recall improving.

If I could give zero stars, I would. My experience with Dr. Gary Johnson was appalling. I brought…read morein an elderly, blind, and deaf dog who had clearly been abandoned and severely neglected -- his nails were so overgrown he could hardly walk. I expected he would receive a compassionate evaluation and, if appropriate, humane euthanasia. Instead, Dr. Johnson barely looked at the dog, appeared more concerned about catching fleas than providing care, and dismissed the situation entirely. Rather than offering empathy or solutions, he lectured me that I should take the dog home and try to find the owner -- an absurd suggestion given the dog's obvious condition. The lack of compassion and professionalism was shocking. In my opinion, Dr. Johnson should not be practicing veterinary medicine. I strongly advise others to seek care elsewhere. I requested that Dr. Ronald Greshake the owner of Vet-I-Care Animal Hospital contact me but I never heard from him.

I have been going to this vet for 20 years but recently something has changed. The staff has 0…read morecompassion and is inefficient. The vet himself seems overwhelmed and quick to make a judgement. To make a long story short he diagnosed my pet with one thing (pretty much a death sentence) and never checked more than that. After taking him home I was told to call immediately if he stopped eating because he would have to be hospitalized which I did. After 3 calls I did not receive a call back. I left a message that he was vomiting blood still no call back. I went to another vet THANK GOD. He had pancreatitis was treated and is doing well. I would not take another beloved pet here even if they paid me.

Just changed Veterinarian because we have a 14 year old poodle mix and our long time vet retired…read more I was pleased with the kindness that they showed him. The Vet and her assistant sat down in the floor to get acquainted. After exam they didn't try to push extra treatments for things that are expected for an older dog. Hoping that means that they won't try to elevate your bill when it isn't going to help.

Love all the staff here and the Vets are amazingly caring and gentle. I specifically am so happy…read morewith their knowledge and care for senior and geriatric pets.