Our pup daycare/boarding facility abruptly shut down a few days before the Thanksgiving holidays. We had 2 trips planned in the next week! I had no idea what to do on such short notice. I contacted Dog days & Cat naps. I was surprised when the owner JP answered the phone. After a long conversation , all he had available on short notice was a 30 min drop in session with Lora. I couldn't be happier with her services. She was on time and followed what we talked about to the exact point. Because we had back to back trips I had to schedule a 3 hr in house pup- sitter. This time we had Kourtney she was always on time. She played, walked and gave Solo hugs and cuddles for their time together. Both Lora and Kourtney were great with Solo. I wouldn't hesitate to use either one for future sitting or walking. After each visit we received a report along with pics. I have glad to have found this company!!! Thanks JP and your staff!! Anthony Peters read more

Dog Days & Cat Naps - Solo - Pet Sitting Near Me

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I've used Dog Days & Cat Naps multiple times and they are always reliable and professional in every way. My dog hates to see us leave him but when we need to be out of town, he LOVES the care he receives from their kind and loving sitters. They are fully insured and have recommended their services to several neighbors who have also been completely satisfied with using their dog sitters. It's very reassuring that your "family member" is cared for and loved when you cannot be with them. read more

Matt is awesome. He always finds a way to accomodate me. I have anxiety and hate leaving my pet in daycare but they have been patient with me and talked me through my concerns. They are also a fair price which I really do appreciate. And my pet is always well taken care of. Thank you so much Matt! read more

Excellent service as always. Would highly recommend. Irina took wonderful care of my 3 cats.

My experience with Dog Days and Cat Naps has always been a good one. This year, however, was the best ever! I left my elderly cat, Daisy, to go on a family vacation. I was worried if she would be all right. I met Tim and he made me feel a lot better. While I was gone I received pictures every day and saw that Daisy was just fine and seemed to have fallen in love with Tim. I will always use this business as long as I have a pet. I highly recommend them! read more

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Kourtney took great care of my two babies when I had to start going back to the office. She even cleaned up after their messes, took them out for walks and always sent me videos and pictures. Highly recommend! read more

They lost my dog!!! If you are like me, your pets are like your kids and you're vetting every possible pet care provider and reading their reviews thoroughly before hiring. That's what I did, and it was a no-brainer to go with dog days and cat naps because the reviews were excellent. Then on just the second day into his private boarding, while I'm halfway around the world, they lost my dog. I needed a private boarder for my dog to stay with while I was on a trip out of the country. I was connected to one of their boarders and told that she had two cats. Come to find out she has two cats AND two dogs. OK, no big deal. Had a meet and greet, the dogs all got along, and I booked the private boarding services for my trip. I booked my sweet one-year-old puppy to stay with the boarder for 12 days. The first day was fine, I was getting texts with pictures and updates and it was great. However, as soon as I got off of my 18 hour flight to Japan, I had an urgent message from my daughter saying that the microchip company Home Again contacted her because someone found my dog alone and loose in the street. I has no messages from the pet sitter nor from anyone at dog days and cat naps. The pet sitter had yet to reach out to me, the company had yet to reach out to me. But the woman that found my dog and the chip company had both contacted me and my daughter by both text and calling. Unfortunately, I was on an international flight and was unavailable. Luckily, my daughter was able to speak to the girl who found my dog and confirm he was safe. I texted the pet sitter telling her about the message my daughter got and at that time she said "oh I'm so sorry he ran out when I briefly opened my door." I was in complete shock. Mind you, I am literally halfway around the world 13 hours ahead of Florida and my dog is at some stranger's house because this very well-vetted company's employee let him run out her front door. Further, I nor the two emergency contacts I had listed for my dog were even informed when this occurred. Come to find out several hours went by before the pet sitter even sent a text, and it was to one of the two emergency contacts and it was one digit off. I left two emergency contacts on a piece of paper for the pet sitter in addition to on the company's portal, but somehow neither the two of them nor myself were ever contacted. So I contacted the owner of Dog days and cat naps and stated that I consider the contract to be canceled given the gross negligence on their part. His response was that he would have to check the invoice rather than addressing the fact that his employee lost my dog while I'm in Japan. Only after I clearly laid out the fact that just 1 day into my vacation halfway around the world 13 hours ahead of where my dog is, I'm having to arrange for my dog to be picked up from some stranger who found him in the street, then have someone go to the pet sitter's house to collect his things as well as the prednisone required daily for his heartworm treatment and immediately have to try to find a trustworthy pet sitter did he seem to understand the gravity of the situation and finally apologize. I will obviously never use this company again. Unfortunately, the reviews gave every indication that this was a great company to use. My experience was clearly the opposite. They lost my dog and didn't say anything to anyone for several hours and then addressed the invoice rather than simply taking responsibility and apologizing. Unfathomable and unprofessional. *in response to the business's response - Matt, you emailed me a screenshot from Kim where she texted my daughter several hours later, she never contacted anyone within the hour. Further, I wrote down two different emergency contacts for her in addition to my own contact. The numbers were accurate. And you didn't charge me because I told you the contract was canceled; your first response was not to apologize, it was to say you would look at the invoice. Only after I pointed out the audacity of that did you say I would not be charged. read more

I have been using Dog Days & Cat Naps for 2 years now. The first time I requested service was very last minute. They did not have anyone available at the time but the owner JP generously said he would take care of my "boo" himself. I got an email with photos & updates every time JP was with Boo while we went on vacation. Boo loved JP so much he has been the one to take care of her every time I have requested services since then. She is spoiled rotten when I'm gone & I can enjoy my time away knowing she is being taken care of. Couldn't recommend them more. read more

We had a great experience using DD&CN. It was easy to setup using their online portal. We had Mark as our sitter and he couldn't have been better. We have two Boston Terriers and one of them can be quite scared with new people. He was very patient with her and after about a day they were the best of friends. We were able to be away from them stress free thanks to Mark and DD&CN. Will certainly use this service again. read more

This is by far the best pet sitting company we have ever used. Diane takes great care of our baby boy while we travel. She gives us daily updates with pictures and really cares about the trust we have in her to care for our sweet kitty. It's wonderful to have a company we can trust and feel good knowing our sweet boy is being taken care of while we are having fun on vacation! You will not be disappointed using this fabulous company! read more

Never got the chance to use the service. I called a couple of times seeking information trying to ask general questions to have my dog boarded. I initially spoke with the owner who was rushing me off the phone saying the number I called is for emergencies only. However, it is the only number listed on their website. 904-241-7387 Furthermore, I ended up figuring out the answer to my questions and received a follow up email asking me to provide more info once I registered. So when I called back the owner JP answered and began to condescend me making comments about how I'm not tech savvy and kept repeating my name over and over with a condescending tone. He literally began each sentence saying my name. I ended up saying F it I'm not spending my money with you. I'll look elsewhere the owner was extremely unprofessional & rude. read more

Upon writing my initial review, Matt responded immediately, expressing his concerns and letting me know he had not received my initial email upon our return. I realized it was sent in response to my invoice, so I resent it forwarding the original to Matt's email address. Despite being on vacation (as I later discovered), Matt wanted to better understand my disappointments. I forwarded him video and audio clips. After JP and Matt reached out to me and had an extensive phone conversation with JP, I became convinced of his and Matt's sincerity and empathy for what we and our pets endured. Without skipping a beat, JP made his offer to help make it right by freely and gladly refunding us. This is an excellent example of taking responsibility and willingly accepting accountability for the actions of those representing the company. The final outcome is that my husband and I are pleased with the ethics, integrity, and genuine sincerity of JP from our conversation. We are willing to possibly reconsider using their services. Thank you, JP and Matt, for your quick responses and resolution to this matter for us. It is quite difficult to find reliable and dependable people these days. Please be blessed. read more

These folks are not very flexible. They don't believe in helping people if there there is an emergency they want you to wait several days. I am going to amend my review because of the following reasons and not because the owner asked me to. I came back from vacation and was sick for about a week plus. The folks at the office worked very hard to get dog walkers twice a day for me. And I know how challenging that was as one person came from Jacksonville to walk my dog in St Augustine. For the most part the walkers were on time and the dog was happy. The walks were for 45 mins. Their walkers really like animals. And they are insured, licensed and bonded which is very important. The owner even took time to talk with me so there was the personal touch. read more

I want to review this company because I came to Ponte vedra beach for the weekend with my two kids and my little girl(yorkie) wish shes only 5lbs , super cute and playful.. I need it a last minute pet-sitter to come to my hotel and stay with Pipi(I know that's her name,my daughter name her when she was 1 year old) and luckily found DOG DAYS AND CATS NAPS they were happy to help me, one of their sitters came to my hotel and stay with Pipi till we got back. She send me updates during the time I wasn't there and some pictures of Pipi where she looked so HAPPY .. As a mom it make me feel very confortable since I knew she was been taken care by an amazing person. If you're in the area and need a reliable,honest and lovely PET-SITTER don't hesitate to call Dog days and cats naps .. They are the BEST read more

Dog Days & Cat Naps - Pet Sitting Near Me

Had a wonderful experience. Daily 2x e-mails (I had 2 visits per day) with pictures of my kids having their food and their walks. Joe Z. kept in touch and asked questions when he needed guidance. He took good care of my babies and I would definitely use him again. read more

Donna Hahn is our amazing pet sitter. She always takes such good care our kitties. They love when Miss Donna comes to visit. Donna is a TREASURE! We love her. read more

Pets are like children and you have to find someone you trust to watch them. That being said we had just moved to Jacksonville and five days later we were leaving town for 11 days. Of course I turned to Yelp and found dog days and cat naps. I had issues with the online booking system (I was using my phone while driving from Arizona to Texas) and Sara was great with emailing me instead of using the site. She set me up with Kerri, who arrived a few days later so I could show her the ropes. Kerri was wonderful, instantly I felt that my animals and my home would be safe in her hands. We were out of the country so I told her only a few texts and she did just that. I had an update of my animals well being and peace of mind. I came back to two happy pets and very detailed notes of her visit. It's the little things to me that matter, like it was storming one day so she made sure the animals were okay and not scared, she brought in some mail from the mail box and washed the feeding bowls. She's an all star. I loved this service so much that I am using them again very soon, with Kerri as my sitter. I highly recommend her and this service. read more

From the start this company & its staff have been amazing! Easy online scheduling, clear communication. Our pet sitter (Diane) was caring & patient(12 yr old large dog moves slow). During the initial meet & greet she took notes & focused on my pet, asked specific questions. I received updates, comments & pics daily. Diane truly loves animals & was wonderful to our old gal. Will be using this service again soon, it is nice to have peace of mind about our fur family members while we must be away. read more

We've used Marie at Dog Days & Cap Naps for our puppy for the last 7 months for in home visits and for private boarding. She's awesome! Our puppy Finn loves her and she always takes good care of him. When Marie has him, I know he'll be loved and cared for like he is at home so I don't have to worry! read more

I had put a bad review previously on this site due to a bad experience under the previous owner. Imagine my shock when the new owner of the business, JP, contacted me personally and insisted on meeting me with his operations manager to see if he could make things right! We met and JP explained that a lot was changing under his ownership: professional standards, hiring practices, appropriate coverage, etc. were all being reviewed now that he owns the business. His operations manager Matt listened to my concerns and I decided to try DDCN one more time. I was not disappointed. Matt himself cared for my four cats and updated me via email and text twice a day. My cats looked happy, relaxed and well taken care of. JP and Matt both went the extra mile to set my mind at ease. As for other complaints about DDCN not cleaning up etc., I can assure you I am a neat freak and came home to an immaculate, clean and tidy home. My cats were all brushed, relaxed and very happy. Trash taken care of, bowls clean, no food residue or mess anywhere. If you had doubts or had a bad experience months ago under the old owner, PLEASE give JP a call and talk to him. He is committed to excellent service and providing top notch care for your pets. I am not an easy person to convince, but Matt & JP proved to me that things had changed for the better and the proof was in my emails twice each day. Litter boxes cleaned, mail done, lights rotated, playtime and meticulous feeding instructions followed every day, on time. I highly recommend DDCN to my own family and friends. Thank you JP and Matt for proving that you truly do care. Looking forward to using DDCN again soon! read more

We used the service to come by and visit our parrots twice a day while we were out of town. Megan did a phenomenal job. Missed no visits, everyone got attention, was fed and talked to. We will use them again. read more

I am not a trusting pet owner when it comes to sitters. I was very scared to bring in a new sitter service to my pets. Stacey at Dog Days and Cat Naps not only met my expectations but also exceeded everything I could have ever imagined! She is amazing and the entire company works to make every interaction a positive experience. You can't do better than this pet sitting service in my very picky opinion.... read more

Loved our experience with Becky and her lovely family. We love to travel with our kids and taking our pets and this is definitely the way to go! They provide a warm, nurturing environment where your pups or cats can feel right at home. I'm a big Yelper and this was the best decision my hubby and I made on our family trip to St. Augustine : ) read more

My dog just loves Jessica and I can go out of town knowing she is in the best of hands! Jessica has helped us for about two years... and she is always accommodating and so sweet to our pup!!! Can't recommend highly enough!! read more

The care that the pet care folks give to your animals is wonderful. We have used these folks twice and my daughter has used them as well. Stacey took great care of my cats and sent immediate reports on their care daily. Our cats were well and happy when we returned home from vacation. I will continue to use them for my pets when I am out of town. read more

I had a fantastic experience with this company. Their website portal is easy to use and lets you write all the important information about each of your pets. I felt confident that my cats were in good hands with Sara. She sent me pictures and updates every day, and I hardly worried about them at all! I will definitely be using this company again! read more

Dog sitting FAIL. I was so excited to read the good reviews of this business in the search for pet sitters, but the service I received was less that Professional nor Reliable. I did not receive the reports for half of my 10 day vacation and only received 2 status notifications during my vacation - I had asked for every couple of days; the reports that they gave me suddenly ended after the 5th day (just as the holiday week started) and the day after I got home, I saw my wood floor was a mess of warped boards and poop smears from a dog who had diarrhea (Cleaning is not in their job description). It would have been nice to have been notified that the dog was having problems, Instead the reports only stated the weather and that they had a good walk. Then I had to constantly follow up for a week to get my keys back and then when they were returned - they were placed under my door mat and no one bothered to tell me. If you love your pets, go somewhere else. Becky defends her employees more than her interest in providing good service. Maybe, my experience was a 1 time event, but judging from the photos of my poop on my floor, I doubt it. Keeping your client notified of problems with their pets is good customer service, THAT is why we hire you, to CARE and walk our pets. read more

Dog Days & Cat Naps - Dog got sick, no one notified me...now I'm stuck with a warped floor and a gross mess...thanks DogDays & Cat Naps..... - Pet Sitting Near Me

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I am so happy to find a trustworthy pet sitting service in Jacksonville! I only had a week to arrange a sitter for my kitty and this service responded to my inquiries quickly! I received emails with updates about how Meka was doing while we were away which brought me peace of mind! Matt was great and we will be sure to use Dog Days & Cat Naps again! read more

Loved our experience with Dog Days and Cat Naps! Highly satisfied with everything from start to finish. Lora took excellent care of our 2 chihuahuas. I enjoyed and looked forward to the reports she provided for each visit - complete with pictures! I felt very safe and confident having her come to our house and look forward to having her back again. Thank you for the piece of mind we had while we were out of town. read more

I've been using this service for almost 2 years and they have been great for my little Romeo. They take him out everyday during the week for his walks and I feel very safe letting them in my home. Very professional and my dogs love them. Making payment is easy and convenient as well. read more

After just moving to Jacksonville, I had no friends or coworkers to pet sit my two cats for our upcoming 10 day Italy trip. We panicked as we did NOT want to board our cats mostly because boarding=cage for cats; unlike dogs who typically get a small room. After searching I finally found Dog Days Cat Naps and I am so thankful that we used them! The rates are a great price, too! My sitter was Jessica and she came by about 1 month before our trip. I left detailed notes online and when she came by our apartment, she had already read the notes and knew what I was going to say. She said she typically texts on the days she visits, and because we were out of the country, I asked if she could email instead. We had her visit every other day (total 5 times) and each time she emailed at the end of her visit and included 3 pictures of the cats and a short message of how the cats were doing. Our older cat also eats too fast and vomits and I asked if she could at least pick it up and wipe it down with a Clorox wipe as I didn't want to come home to multiple piles of cat vomit. She did and also changed the litter. The online portal is very easy and the office invoices every Monday. You can either pay all at the end of the visits or have each visit auto paid. I would definitely recommend and will be using Jessica again on another trip we have planned! read more

Almost two years ago I started using this service after one of my dogs was attacked at a nice boarding facility. I didn't want that to happen to again. We have been have thrilled with the service. First, and most importantly, our dogs are safe, comfortable in their own home, and cared for while we are gone. It is so convenient not to have to pick them up and drop them off. It is nice to have someone at your house while you are away too. Making reservations is easy and so is payment. I always get quick email responses. Melanie takes care of our babies and she leaves a little note each time comes and usually some pictures. I love reading about what went on while we were away. I never worry about them anymore when we are away; just miss them! read more

We just had our first experience with Dog Days. Our pet sitter, Renee, is great. She spent a lot of time at our initial consultation making sure she understood our dogs and their needs, which made leaving them so much easier and the trip we took last weekend much more enjoyable. When we got back yesterday, the house looked really nice- which with two rowdy dogs is often not the result after a weekend home "alone." The dogs were happy to see us of course, but they weren't frantic like they have been in the past with other dog walkers/sitters. Overall an A+++ experience. read more

Our dogs are rescues from horrible situations, they are anxious and one of them has little bit of fear aggression, so it's hard to leave them. I did a lot of research and have used Dog Days and Cat Naps for several months now, with great success. Our dogs absolutely LOVE Lisa and are settled, calm and happy when we go away and Lisa comes in to take care of them. Just can't recommend Lisa highly enough, wish I could give Dog Days and Cat Naps more than 5 stars!!! read more

I'm not going to say my sitter's name, because she's mine, and you cannot have her!!....and I don't want her too busy when I need her for my pups!! Seriously, my sitter's name is Marie and she has been there for me more than once when I was in a really tough spot. I have five little dogs and they all love her. She has come over on a number of occasions and spent the night. It is definitely worth the money to make sure my pups are taken care of and she always gives me that piece of mind by sending pictures and letting me know what they are up to. read more

I can't even get over how amazing this company is! I moved here from Philadelphia, and I was really stressed about not having any friends/family in town to watch my fur baby. I asked my vet for recommendations, and she could only suggest boarding (NOT going to work for my diva cat). After google/yelp searching, I came across this company - and let me tell you, BEST thing I found for my cat. Lauren was so thorough in explaining the process to me & answering all of my questions. Kelly & Alejandra were the two sitters that took care of my cat while I was out of town. I met with Kelly prior to my vacation, and she showed up to my apartment on time, in uniform, and took thorough notes about everything necessary to make my kitty (and me) happy. Each day I had check-ins via text with photos, and when I got home after a few days, my cat was completely taken care of! I also came home to a log that the sitters filled out -- complete with the dates, times, tasks completed, and a note about my pet's behavior each time they checked in. Payment is easy -- you just pay your invoice online after the sitting is complete. I am using this company for every trip I take -- and telling my vet she needs to start recommending them to people ASAP. Thanks, guys! read more

Lisa at Dog Days and Cat Naps treats my boys like they're her own. She checks under the bed each time for my guy who hides from others. Knowing she looks after him too gives me additional peace of mind. This last visit she noticed water on the floor in the guest bath, turned off the water and let me know. This avoided what could have been much worse. Any interactions with the company have been pleasant as well. I trust Lisa and recommend Dog Days and Cat Naps for your pet sitting needs. read more

Came home earlier then expected to find pee on the floor with a paper towel on top of it. Not wiped up or cleaned. Ruined hard wood floors. Awful service. read more

I called them and left a message to set up pet sitting and apparently they couldn't be bothered to return my call. I called them again after a day and talked to someone who sent me a email link to complete my registration and was told someone would contact me within 2 days. That was a week ago and no call. I have moved on to a more reliable company. read more

Sitter did a great job. She did exactly what I asked her to do and called and left me a phone message as she was leaving to tell me that all was well. I will definitely continue to use this service. read more