So Crystal came to my house for a cleaning estimate. We agreed on the price & the day she was to…read morestart, April 23rd between 12:00 & 1:00. I also mentioned to her to please call or text me if she couldn't make it. 1:30 rolled around & she didn't show up, so I texted her to see if we were still on for the cleaning. Still no show & didn't respond to my text. So I texted her again around 1:45 & said if I don't hear back from her I was going to assume it will be a no show. And that's what it was, a no show, with no communication. Pretty rude & irresponsible of her, in fact there are a couple of more reviews that gave her a 1 star rating for similar actions on her part.

Crystal booked me for today Dec 23 between 8-9am. It's almost 10am and haven't heard from her. I…read morecalled her, and no answer. I would have appreciated an earlier notification saying she wasn't going to be able to come. Very unprofessional. Not sure if it's a scam just to get your info, so beware.

I called Karla and her coworkers to come clean my rental property for my tenants and it was a bad…read moreexperience. Initially the first day was a confusion amongst my tenants and she drove there and my tenants weren't home so I asked her if she would like to be compensated for her time and she said no, she would come back next day. I was quoted for her deep cleaning that was 430$ that was supposed to have the baseboards, fan blades, windows and everything deep cleaned, that was not the case. Karla was confused on what time to come and came 45 minutes late. I was quoted on a 4-5 hour job and she was there for 2 & 1/2 hours and still charged me full price, it's like her being late gave her a reason to do a subpar job on my house. It would have been fine if the job was done early and it was clean but my tenants were home and the restrooms were still dirty, the kitchen counter top still had food on it, fan blades still had dust on top of them, and the baseboards weren't even touched. I would not recommend.

Karla did great! She had a quick response time and was available asap. We were especially impressed…read morewith how well our floors looked afterward. Her pricing was fair, similar to other quotes I received.

Karla reached out in a short amount of time, giving a rough estimate for my project. After reading…read morereviews for a few different businesses and weighing the options (price, integrity and experience) I chose to go with Primas. Karla kept in touch via text even asking to push their arrival time by an hour (totally fine with me). Four ladies arrived just ahead of our agreed time, we went over my needs and they gave me an acceptable price and went right to work, they worked nonstop for four hours far exceeding my expectations. I look forward to having Primas back for maintenance as well

Cleaned areas I have never cleaned. Dusted every nook and cranny. Very friendly. Will definitely…read morehire again

No doubt I would absolutely go with Serene for house cleaning again! She and her helper were hard…read moreworkers and thorough. She was always on time, brought her own supplies and worked hard for 3 or more hours. She's very pleasant, trustworthy and reasonably priced. Her cleaning skills were exceptional!

I got a deep clean of my small one bedroom apartment and a team of two women made the whole place…read moresparkle in about three hours. They were very professional brought all of their own supplies. Clearly worked hard the whole time and made paying a breeze. I appreciate your hard work. Thanks ladies. I've already recommended you to others.

Unfortunately things were not continually done to our satisfaction. The teams were always kind and…read morewonderful, but unfortunately I just wasn't given the quality cleaning I expected. Hair left in the floor and dust not wiped. Windowsills not dusted, etc. The first visit was awesome and each follow up visit declined and 2 person teams were in and out in less than 90 mins. I requested these things to be addressed and they were always kind but continued to not follow through. I want a consistent team that does everything so how do not need to inspect.

Amazing company and women! A++++ Service! I will…read moredefinitely be getting on a regular cleaning schedule! If you are looking for a fast response, dependability of showing up and attention to the details, book your cleaning with Oralicia now! You will not be disappointed! The women who came were professional and detail oriented and very nice! Thank you thank you thank you! Very reasonable and competitive pricing for a deep clean! And I say this because other "companies" I had spoken to quoted a lot more and then for them to never show and stop responding to messages or texts which was very frustrating but you won't have that issue with Neetkleen! I promise you they're a TOP cleaning company that follows through! :) Thanks ladies! My home looks and smells wonderful!!

Ana from Crecia's Cleaning Services did an amazing job cleaning our home. We've hired her twice…read morealready--one standard cleaning and one deep cleaning--and both times she exceeded our expectations. She and her team are very efficient, thorough, and professional. They pay great attention to detail and even walk you through each area after they finish to make sure everything meets your expectations. Our home felt fresh, spotless, and well taken care of. Their pricing is also very reasonable for the quality of work they provide. Highly recommend Ana and her team if you're looking for a reliable and trustworthy cleaning service!

Ana and her crew did an amazing job. I hired her for a deep cleaning and the house is immaculate…read more They showed up on time and began work immediately. I have scheduled them again in a couple of months. I recommend them highly.

Crystal stopped by for a walkthrough last week Friday and assured me she would send me an invoice…read morewithin 45 minutes. It has now been a week and I never heard back from her. Very poor communication. Would not recommend.

There were a few issues number one started with forgetting we had a cleaning. I moved my whole day…read morearound to have the cleaning and desperately needed it due to my in laws coming. It was rescheduled but just super inconvenient. The second issue was the clean. I had to constantly point out things that should have been obvious.

I have had such positive experiences with this company's employees. They have proven to be skilled…read moreand hard working.

For the majority of the work that had been done over the last few months, I feel that it is all on…read morethe crew and leaders of the crew sent to clean our home. My biggest discrepancy was over having a "paper-trail" for tax reasons, since we were operating a home-based business - Tina had the hardest time accepting "Quickpay" and did not accept credit cards at all - insisted on cash. So in the end, everyone agreed on Chase BillPay - a draft was sent to her for payment directly to her place of residence. Moving on, Ms Kathy and her crew were the very best - Kathy, Silvia + 1 = everything in its place. You can tell Kathy truly cares and is purposeful in what she does to keep house. This in itself made the stars in this review possible! On the other hand, we've also been sent crews that are less than satisfactory. In saying this, (when dealing with crews that clean without Kathy involved), I mean that attention to detail is missed. Vanity/Powder Rooms are consistently missed, dusting surfaces including the tops of the refrigerator, lack of bed-making in the children's rooms, emptying the kitchen trash, dishes are standard in every housekeeper we've ever hired and they have blatantly been abandoned more times than what can be considered "fair" - every member seems to be extra "tired" and "un-alert" when they show up. The kitchen cabinets are not touched up on a consistent basis & bathroom floors need just as much attention as the showers. In the beginning, charging $65/week for weekly services was good, but then complacency set in and crews were swapped, and days of the week began to be moved around as also with the time allotted for cleaning our very average sized interior (1300+ sq ft)... We even agreed to putting away the children's toys to expedite the cleaning process. But after re-negotiations, we settled on $115 on a bi-weekly basis - but in my heart, I truly was not satisfied with this agreement and it never sat well that things weren't addressed and resolutions weren't in place - instead we did get "Excuses" and "Empty-Promises" as we felt pushed to the wayside of significant priorities. And furthermore, this was expressed by Tina that her clientele of the last decade had her utmost focus on when and where her crews needed to be... An understandable excuse, but nevertheless, communications broke down as weeks went by with unsatisfactory work and negligence of crews leaving garbage in their receptacles and beds made sloppily - all without the supervision of Ms Kathy. This describes the initial few months as we were here at a brand new location - having just moved from the South Orange County Coastal Region that we had to pay on a monthly basis @$65/week (sending Tina Devine Checks from Chase BillPay at a rate of ($260) per every four weeks. Unfavorably, during this time, text msgs were exchanged and phone calls to ask for money within only a couple days after the work that was found wanting was less than completed. But once again, crews and days were inconsistent & billing was always an issue. If I went beyond 2 weeks, My wife and I were harassed beyond measure (multiple text & phone calls) going back and forth attempting every two weeks to set a consistent schedule and time to show up for her crews. We were a sweet source of referrals as we had our friends try her Devine-Scrubs cleaning services. Our friend Jessica and and good neighbor Jimmy thought their initial services were great - but that's the thing - if hired over a long term period, beware of I consistency in details and discounts and services rendered being taken back. I believe that her business does need improvement in this simple methodology- "Nobody cares how much you know, unless they know how much you care." Good luck wishing for better service if you aren't assigned Kathy and her crew and if you're looking for long term services - I think you better shop around. We've referred others including some of our Property Director and Managers of our master planned community here at the Enclave - all people of high prestige, of course. Sadly, each of our households have decided upon these inconsistencies that the chances have run out on making the necessary changes and re-training to keep our business. Thank you Tina Devine, as we keep it business & please refrain in the future from destroying your business relationships by spouting out references such as "Have a Nice Life!" & your demands for petty cash, rather than creating the values in relationships through customer service and keep it professional, please. I hope this helps you, Yelp Readers and consider shopping around continue to support our Yelp community through reviews and comments as well as warnings of caution. Good luck and God bless! Namaste