This place does not deserve business aside from hopefully getting these cats to a safe and loving…read morehome. The woman who runs this place is extremely unprofessional. You can't get anyone on the phone and the communication is awful. We put in an application for a cat and we were berated about the last time we took our cats to the vet. They also ask questions like your annual income for some reason. She told us that they would not process our application until we got our cat's shots up to date. We very promptly got all of our cats established at a vet and got all of the shots up to date (within days). She told us to call once we did that. We called MULTIPLE times and never got a return call. The conditions of this place are suspicious. She is so worried about other peoples vet schedule when the cats here appear to be sick. Numerous cats were sneezing and one cat had an eye that looked infected. We decided to drive the hour there because we knew we wouldn't get a call back and had found a cat we desperately wanted to adopt and get out of there. When we walked in the owner had her feet up on her desk and was on her phone. We explained that we were told to call when we got our cats shots updated but didn't get a call back so we came in. She immediately went on the defensive and said the issue wasn't as much the shots but was the frequency in which we took our cats to the vet. She even dragged my RECENTLY DECEASED cat into it and basically said it was my husband and I's fault she died FROM ORAL CANCER. I asked why she didn't call us before we drove there and she basically said they are "busy" and that she never told us to drive there. Everyone was literally just sitting around doing nothing. They clearly want these cats to just stay here because no one is good enough for them to adopt.

firstly, the lady was rude when we walked in. it was 1:53 pm when we arrived there from over 40…read moremins away to look at cats, and they opened at 2pm. Opened the door and asked if we could come in, cause another gentleman was there too looking at cats, and the helper said 'we don't ACTUALLY open for another ten minutes and we're still cleaning but sure'. Uhhhh okay, you could've just said to wait five more minutes or something. then we go look at cats, and none of these helpers know how old the cats are, we asked 1 or 2 other people how old certain cats were everyone one of them was not the nicest in saying 'I don't know you're gonna again to ask the front desk' okay????? Btw some of three kittens and cats were definitely underweight while I was petting them. so then I go through the whole adoption application process and conversation, I told them that I had just recently lost my 14 year old cat, and I was looking to rescue one. fine cool, fill it out, Monday they call my vet to check records for my three dogs ( chihuahuas and 1 bichon/ Maltese mix ), and they message me and say 'your cat has no record being there', I explained that she hadn't been at that particular vet, and I had found her as a kitten under a trailer and I obviously treated her when she was young, but she didn't have regular vet visits - especially as she got older, she hated being picked up and touched, and would growl. she was an indoor cat, healthy all the way up until she passed and that was only because she had an internal infection that is hard to catch until it's progressed a lot, so it was either invasive surgery as a senior cat, or putting her to sleep otherwise it would've killed her slowly. they read my message and didn't even bother replying. I drove over 40 mins to look at the cats, and who would pay $80+ if they weren't going to care and love the animal. this was Monday, and it's been three days. I get it if you decided I wasn't a fit to adopt because my previous cat didn't go to the vet enough for them apparently, but they just ignored my message and ghosted me. At least do the courtesy of professionally turning me down. would never recommend this place ever.

Overall, we've had pretty good experiences with angel for Animals. We've gotten Six cats from…read morethem. One cat we got from them died within a year. She She suddenly fell ill. It was suspected she had feline leukemia. Two other cats we recently adopted from the same place developed severe bronchial infections, but we returned them for treatment. We were given medication for them, and they are now recovering well. I believe they make a genuine effort.They do seem to care for their animals, but with that many animals I suppose there would be problems but that they're willing to help you when the animals are sick is huge.

Nearly impossible to get ahold of, leave a voicemail and get a call back sometimes days later if at…read moreall. Adopted my beagle from here in 2020 and since i moved to another state and came back home they will not treat him since he hasn't been there in over 18 months because they're no longer accepting new patients. I think that's ridiculous to turn away a dog that was adopted from YOUR facility. Probably for the best as they've just gotten harder and harder to get ahold of throughout the years. Maybe hire more staff and you could keep up with the demand!

Mom adopted her dog there. Great experience. Great dog. Good vetting. Nice people. Xxxxxxxoooooooread more

Every thing awesome employees. Very clean. Very well taken care of. Very knowledgeable employeesread more

Amazing staff and great place, place was very clean and animals are well taken care ofread more

NEVER EVER EVER VISIT THIS STORE UNDER ANY CIRCUMSTANCES FOR ANY REASON…read more Edit to add that apparently this experience didn't happen according to the employees! They were kind and helpful while they abused/traumatized our pet and treated my wife extremely rudely! Apparently gaslighting and lying is a required skill to work here. Brought my ferret in to get her nails trimmed as included in our membership and had probably one of the worst experiences a pet owner can have. Not only was everyone rude upon entry, but instead of taking the ferret back like they did last time they asked my wife to handle her the entire time, and the rude pile of garbage spent the entire time scolding and scaring the ferret while missing about half of her nails on her back feet and trimming the ones she did get too short to the point of hurting her. I cannot begin to explain how absolutely furious I am with this place and I will be using my next and likely last visit to this location express that verbally.

Would not recommend getting a dog from here. We had just went to adopt one for my other dog who…read moreneeds a friend and the guy threw up in my face that my cat had recently passed away from getting hit by a car and wouldn't sell to me. Absolutely disgusting. Made me leave crying about my cat it was so traumatic. Hopefully this place gets new people.

Great Non Profit Organization in our Area! The facility is Small but is Always Clean and Tidy! The…read moreStaff here Truly Cares about the Animals and Ensures they are Adopted to Responsible and Loving Homes!!

We had a,great experience except for one particular staff member was very rude.said we needed proof…read morefrom the vet we took my gr sons dog to for proof we got him care like 6 years ago ,when they r the ones that helped financially but had no records of this vet or helping financially. We paid a good part & they helped with the rest but no record of it at all but we were suppose to have it .I questioned them on keeping financial records for donations but got nothing except cant adopt unless we get proof. We called the vet who faxed the proof over & on the paper was ANIMAL WELFARE LEAGUE name so again we should keep records but they don't keep records where their $ goes. Then more questions after she had the proof .! Jump through hoops more or less .Should have more bonding time with the older cats in the big colonies & separate alone time in a room. Not with 8 other cats.cant get a cats attention during feeding time & a bunch of other cats running all around.. they don't tell u about a wellness check needed within a month & they will call the vet to make sure we took him .The cat we adopted just had a wellness in April she saud but needed one by end of June, once a,year which was not a,year at all but that was another 70$ the vet looks at him ,listens to his heart & sees if hes well .Animal league could so that there. If we didn't take him they would take the cat fr us .like she had some real issues of rudeness !!!! Every one else was fantastic. Bethenny the CEO .is very dishonest. Says she will call but never did .ever !!!! Said after 5 but called at 5;30 & she went home. Never ever returned my call.once .After 4 days still no call ! Very poor at PR.!

Very nice and helpful staff! Got a puppy there after they showed us several we asked to meet and…read moregreet.

We adopted a dog from Safe Haven 151/2 years ago.Her adoption name was Betty and her new name was…read moreChloe.She lived for 151/2 years and was the best dog ever !She went to Heaven this past December. Poodle/Schnauzer

I have adopted several dogs all over the country. But never have I come across one like this…read more They did not have their pet vet checked before getting your deposit money. And when we found out that the pet is sick and not fit to fly, they refused to refund our money. They claim that it is a donation. It was NOT intended as a donation. I always make donation to shelters in need. But I will never donate to this one. For the greed that they have shown, they should not be allowed to run a business in the name of an animal shelter. I feel real bad for the animals that they make use of to make a living from.