I've taken my cat here for as long as I've had her, which is almost 7 years. Fortunately, most of…read morethe times I've had to come here, it's usually only been minor things (ex - my kitty has allergies). We see Dr. Ash. She's always been good to us, friendly, and very interested in my cat's well being. She takes the time to explain things so that you can understand them.

I took my dog here until May 29th of 2025. On April 3rd of 2025 he saw Dr Costello who was to treat…read morehim for an accidental bite he received on his nose when he and his playmate both grabbed for a ball at the same time. There was no cleaning out of the infection, no culture to determine if the antibiotic would even work and no X-ray. After 2 weeks it still looked horrible so we returned and were told he had a hairline fracture in his nose so he was put into a cone for 6 weeks, given another antibiotic (again NO culture) and told to return in 6 weeks. So, we followed the instructions, finished all of the antibiotic and at the end of 6 weeks it still was not healed. At that point I was told by a second Bet here that "Oh that won't ever heal because there's a lot of bacteria in the nose! SO, we found another Dr (Countryside Veterinary Clinic) and he required surgery because Town and Country never cleaned the debris out of the base of the wound. It took a year, 2 surgeries, a 6 week routine of a liquid oral antibiotic, to finally get the problem resolved because of Dr Costello's poor treatment of an infected would. At one point I was told he might not recover. He was 1 1/2 at the time of the injury. DO NOT GO TO TOWN AND COUNTRY. If I could give a 0 I would.

Smoothly run operation. Animals are extremely well cared for. Class Act shelter with caring,…read morenurturing volunteers.

We had used the services at Angels in the Innfield to train our puppy. Had some issues that needed…read moreaddressed and corrected now. Angie and Kim came to our house to do an evaluation and gave us very helpful directions to deal with Max. We have also used the boarding facilities. I cannot rate these ladies high enough. They are friendly, informative and helpful. They have been a blessing in our lives. They are there for your dog for all the stages of their life.

I have been a customer of the Crago Clinic for decades. Being involved in rescue, I have also had…read morethe opportunity to take shelter-owned dogs to other vets in the area from time to time and have never found a clinic or single practice vet that I would consider more accommodating, more knowledgeable, more communicative and more dedicated than the DVMs and staff at Crago Clinic. I trust them totally with my pets' lives - always have and always will - and I highly recommend them.

They refused to see our cat for nearly 3 months, and now say it's too late to treat her…read more They only reason they even pretended to look at her is that I forced the issue in person, during one of our regular dog visits. (as we have done for decades) December 15 2023 update: negative 5 stars. I am beyond any words, and have given myself a couple of days to settle...this is the best I can explain. Misu may have survived had they not ignored us for months. Now, Blame us for not calling them personally: that's all they got. Finally, after much effort on our part for more than two months, they agreed to see Misu. Vipay said steroidal treatment is indicated from the pictures, but he wanted to do a thorough exam. However, when I brought her in, He and Bancroft REFUSED to look at her tongue beyond a cursory glance. They refused to look at high-res images I had on my phone that showed it's original form when they originally refused to see her. They refused to touch her tongue even. Dr Vipay and Dr Bancroft both concurred that it is likely easinophilic granuloma (as Vipay stated is the likely case last week) or a carcinoma. They said it is TOO LATE to treat for granuloma with steroids because it has progressed too far, having caused separation of the sublingual muscle 2 weeks ago...2 months after they initially refused to see her. The treatment would have been simple in September: steroids. Not a cure, but a mitigation of the spread that could have prolonged her life for years. Now it is months at best and perhaps weeks, per Vipay. BLAME THE Victim: So, they both (especially Bancroft) went into a lecture that we should have contacted them directly, instead of the clinic. However, when I asked for any contact information, they refused to give any. They said the way to contact them is to contact the clinic and leave a message.....like we did when they refused to make an appointment for a decades-long customer. So now they refuse to try even the steroids unless we pay for a $1000 biopsy, which we cannot afford. Maybe if they had allowed us to bring her in 2.5 months ago, she would have survived for 10 more years, maybe only 5, maybe not even 1. We will never know. To be clear, Vipay DID say last time that they WOULD have treated her in September, had they accepted her for treatment, based on the pictures back then, which showed two small ulcers on one side of her tongue only,....a month before the tongue split on the edge and two months before it separated from the sublingual muscle. THE LESSON ABOUT CRAGO IS THIS: If you are a decades-long customer and have an emergency for a cat, then they will ignore you. they will refuse any appointment whatsoever....PERIOD. If you push hard the next time you bring one of your dogs in, they will pretend to care about the cat while they cover their own arses and blame you for their own ignorance. ------ Update from December 4th 2023 We took our dogs to crago as usual and I showed the dentist working there pictures of my cat's tongue and he let me know that it is fatal but that he would like to see her immediately. I said that's great but you all refused to see her in September, to which he expressed slight surprise yet said yeah back then we we're busy... And he said that should not have mattered because we have been long time patrons. So he forced the clinic to make an appointment for next week, and everyone's making every excuse in the book as to why they rejected my cat, but the prognosis would have been much much better according to the dental veterinarian had they accepted her back in September. So now I have mixed feelings. On one hand finally they're going to see her, but on the other hand they refused us and because that she's going to die a lot younger than she would have. Still not even worthy of one star --------------- Below is my original review in September they love money, but not animals. not compassionate in the least. disgraceful, really. or maybe they just hate cats. they have taken our dogs on emergency basis, but refused for both of our cats. I think it's based on how much money they feel they can make from the given procedure. despite Wendy and I having taken our animals for years and spending tens of thousands of dollars, Crago refused an emergency treatment for my cat I was stopped eating and drinking and has lesions on her tongue, or even to make a non-emergency. they are perfectly happy taking money for surgeries and expensive matters, but they definitely have no love for animals. they will take your money for surgeries. but they cannot be inconvenienced for the sake of the health or welfare of an animal in pain and desperate need

I've been coming here for awhile. My favorite groomer is Zoey. She's friendly, professional and…read morecaring with my dog's high maintenance coat. I love how flexible and willing she is to fit you on her busy schedule. So far I haven't been dissapointed, my baby girl walks in like she belongs to a homeless person and trots out like she belongs to a jetsetter. Thank you

I highly recommend this provider of veterinarian services! On Monday I took my treasured dog,…read moreTiara, in for an assessment of her increasingly troublesome symptoms. We were greeted in a quite friendly manner and seen promptly. After listening to the history and current situation Dr. Margee and her team examined and assessed Tiara. While I was deeply saddened to find that Tiara would soon be headed across the Rainbow Bridge into eternity, they were able to provide medication that ameliorated her most uncomfortable symptoms and provided guidance on making her remaining time as pleasant as possible. My gratitude extends not only to their clinical care but also to their sensitivity and understanding in my moments of anguish.

Pam and her staff are Awesome! They have provided for my collies for the past 10-15 year. From…read moregrooming to kennel stays and have always done a remarkable job. Both my dogs get excited when we go. It's nice to know you don't have to worry about your pets here they are spoiled and well taken care of. Recently we had a family medical emergency. the only one I didn't have to worry about was my Collie Sassy, she was with Pam. so not only does she surpass my expectations when it comes to my pet, Pam excels in compassion for the pet owner as well. What a beautiful lady she is inside and out. God Bless you always, your special!

This is by far the most awesome pet store! It's tucked away in Warren so many people may not know…read moreabout it but believe me it is worth driving into downtown to go to. Located not even five minutes from public square this is store offers a variety of high quality pet foods, great pet care supplies including homeopathic care. We have been shopping here for a year now and I really feel like I am a valued customer in their store. Most importantly I feel like my fur-babies are valued. Our dogs have allergies and they are incredibly helpful helping us find remedies for their itches and skin issues. If you don't want to have the mess of bathing your fur baby at home they have a dog wash there in the store fully stocked with everything you need to shampoo and dry your pooch! $10 per dog and its a great deal! OHHHH and by the register is a special little cooler of ice cream but its for Pet Parents! Jennies Ice Cream made right here in Ohio is sold here and its a wonderful treat after running errands all day. I love to stop in here last, get the fur baby food and goodies and a goody for me too! check it out!