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    Animal Charity

    3.0 (2 reviews)

    Services - Animal Charity

    Animal shelters

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    5 years ago

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    West Side Cats - I miss her everyday

    West Side Cats

    (9 reviews)

    This place does not deserve business aside from hopefully getting these cats to a safe and loving…read morehome. The woman who runs this place is extremely unprofessional. You can't get anyone on the phone and the communication is awful. We put in an application for a cat and we were berated about the last time we took our cats to the vet. They also ask questions like your annual income for some reason. She told us that they would not process our application until we got our cat's shots up to date. We very promptly got all of our cats established at a vet and got all of the shots up to date (within days). She told us to call once we did that. We called MULTIPLE times and never got a return call. The conditions of this place are suspicious. She is so worried about other peoples vet schedule when the cats here appear to be sick. Numerous cats were sneezing and one cat had an eye that looked infected. We decided to drive the hour there because we knew we wouldn't get a call back and had found a cat we desperately wanted to adopt and get out of there. When we walked in the owner had her feet up on her desk and was on her phone. We explained that we were told to call when we got our cats shots updated but didn't get a call back so we came in. She immediately went on the defensive and said the issue wasn't as much the shots but was the frequency in which we took our cats to the vet. She even dragged my RECENTLY DECEASED cat into it and basically said it was my husband and I's fault she died FROM ORAL CANCER. I asked why she didn't call us before we drove there and she basically said they are "busy" and that she never told us to drive there. Everyone was literally just sitting around doing nothing. They clearly want these cats to just stay here because no one is good enough for them to adopt.

    firstly, the lady was rude when we walked in. it was 1:53 pm when we arrived there from over 40…read moremins away to look at cats, and they opened at 2pm. Opened the door and asked if we could come in, cause another gentleman was there too looking at cats, and the helper said 'we don't ACTUALLY open for another ten minutes and we're still cleaning but sure'. Uhhhh okay, you could've just said to wait five more minutes or something. then we go look at cats, and none of these helpers know how old the cats are, we asked 1 or 2 other people how old certain cats were everyone one of them was not the nicest in saying 'I don't know you're gonna again to ask the front desk' okay????? Btw some of three kittens and cats were definitely underweight while I was petting them. so then I go through the whole adoption application process and conversation, I told them that I had just recently lost my 14 year old cat, and I was looking to rescue one. fine cool, fill it out, Monday they call my vet to check records for my three dogs ( chihuahuas and 1 bichon/ Maltese mix ), and they message me and say 'your cat has no record being there', I explained that she hadn't been at that particular vet, and I had found her as a kitten under a trailer and I obviously treated her when she was young, but she didn't have regular vet visits - especially as she got older, she hated being picked up and touched, and would growl. she was an indoor cat, healthy all the way up until she passed and that was only because she had an internal infection that is hard to catch until it's progressed a lot, so it was either invasive surgery as a senior cat, or putting her to sleep otherwise it would've killed her slowly. they read my message and didn't even bother replying. I drove over 40 mins to look at the cats, and who would pay $80+ if they weren't going to care and love the animal. this was Monday, and it's been three days. I get it if you decided I wasn't a fit to adopt because my previous cat didn't go to the vet enough for them apparently, but they just ignored my message and ghosted me. At least do the courtesy of professionally turning me down. would never recommend this place ever.

    Animal Charity - animalshelters - Updated June 2026

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