Alan was great! Very professional courteous and knowledgeable; went above and beyond to treat our…read moreyard/property so my family and I can enjoy this beautiful weather in it. Hurricane Exterminators LLC , anyone else, you're just wasting your money!

Dan at Hurricane is extremely honest and that is a rarity in the business world. I use him for my…read moremoms house which was built in 1960 and has "Springtails" She has quarterly sprayings for control in the Spring to Fall. If you call Dan for any other issue he is very thorough and will walk you through it. Trust is the main thing I would say is the best thing about this company. Think about how many companies you can say you trust in 2025. Use Hurricane and call Dan with any problems.

I've been using Mike the owner for our pest needs the last 3 years. He's excellent. Communicates…read morewell. Reasonable cost to spray outside 3x a year and check 2 mice bait stations outside and 2 inside garage. I've had zero issues with pest control since employing his company. And, the sprays are $85.00 a piece which includes refilling bait stations. If I want just the bait stations checked in the winter, it's less. Perfection!

Well...the pro-owner agendas continue…read more.. 08/21/13-Wednesday, owner called & spoke to us advising Rick from Midwest would be out on Friday between 9 & 11 to put baits back in furnace area & drop. It's FRIDAY & where is Midwest??? Male owner has been out on property since approx. 8:40 a.m. No sign of Rick from Midwest!!! 11:45 a.m. we made attempts to now contact female owner at both numbers to no avail...just answering machine, so Midwest was contacted, 630-968-0200. 11:55 a.m. Rick returned call claiming he left messages at the house to which we stated not at this rental house as no calls have come in prior. He left two for owner apparently at both numbers for owner. Owner did not return calls to him as the claim now is that owner wanted to be notified before they came out (keep in mind male owner was on property also relayed to Rick). Rick now states he will be out in 1-1/2 to 2 hours. Shortly after this conversation, Male owner leaves. It is now 1:49 p.m., do you know where Midwest is? Rick was again called & now he stated he had two to three jobs that came in & it would be later. Do they treat all people like this or is it just the ones requiring working with owners that have specific medical conditions? Rick was now advised he would have to reschedule! Keep in mind approx. 12:25 p.m., Debra/Midwest called stating she also left messages for owner with no returned call, only having the two numbers we have, not having another number for male owner & that owners wanted a call before Midwest came out (this has never appeared to be the issue before). She also said that we should just forget it & wait til move out-Now it appears to us owners & Midwest have been conversing as tenant has not said this. She was advised that Rick said he would be out. Ultimatums have been given to us from owners in the form of, 1. go to extended stay for 3-4 days (this does not help if chemicals still linger or if apparatus is not contained & allows blowing of dusts/particulates), 2. Sign waiver holding owners/midwest/phil's company not liable should anything happen, 3. Wait until end of lease. It appears when you have allergies & chemical sensitivities...you're not wanted & very little accommodation occurs in the form of a more contained apparatus to prevent blow around of dust & other particulates, more filtration to contain particulates/chemicals, less toxic/irritant fumes, less allergic products which would require discussion with tenant who has allergies!

I called Midwest because I realized that I had bedbugs on a Sunday and I had to start a new job the…read morenext day and I wanted to get a good night's sleep. The first lie told to me was Debbie telling me that I would not get bit again once the specialist came out. I was also told that there was a four month guarantee for the services. Well, does that mean four months after being bug free? If that is the case, they would have to keep coming out indefinitely, as their product and service does not work and never eradicated the bedbug problems. I have a tiny (less than 300 square feet) apartment and the charged me $600. I paid with a credit card on a Sunday, and I believe that the exterminator was instructed to use a heavily diluted chemical or maybe just water for my unit, at least until the next day when they could be assured that the credit card would go through. The technician that came to my home was rude, indifferent and unprofessional to the point of belligerence. I attempted to ask general and specific questions about bedbugs and the treatment plan, but was for the most part ignored. The worst part of this story is that I had to call Midwest repeatedly to come back, which they did, but still I kept getting bit. Debbie, the receptionist, insinuated that I was not being truthful when I insisted that I still had the bugs. She instructed me to keep any that I found. I caught a couple live, which I put into a sandwich bag, and a couple dead ones as well were found. There were also two crawling on my living room wall near some pictures. This was after the third visit by Midwest. I was forced to buy protective mattress and pillow covers, as well as a new pillow. I threw out some items as well. My couch will be thrown out once I find someone to help me carry it out. I also purchased three cans of bedbug killing chemicals (so far), very annoying and expensive after paying $600. DO NOT USE THIS COMPANY!!! Call Orkin or other reputable, legitimate company for extermination. BEWARE of any positive reviews on YELP, as they are paid for by the company or completely fabricated. Make sure you look at the reviews that are not recommended.

I called DeWayne in a panic at 10PM on a Sunday evening because we saw a rat run across our…read moreapartment. He answered and let me know that all 6 technicians were out at the moment but he would see what he could do to get someone there ASAP. He then called to tell me he would personally be coming by at 7AM the following morning. He was professional, knowledgable and put me at at ease as I was definitely in panic mode. He quickly identified the problem, set up traps & poison and it has been successful (2 weeks later). I would 100% recommend and use DeWayne in the future! We also followed up with him via text and he has kept in touch checking in to make sure the problem is fixed.

DeWayne is thorough and operates at the height of professionalism. When my new home had an insect…read moreissue, he scheduled an appointment promptly to address the problem. He arrived on time and is an absolute delight to work with. The rate was very reasonable for an initial treatment with a follow up application. As a preventative measure, I will be making a visit from AAA National Pest Control part of my regular yearly maintenance schedule.

I highly recommend calling Ampest for any exterminating/wildlife control needs…read more I first contacted them to see if they could help me out with a wildlife control issue. The woman I spoke to didn't think they could, but took the time to look into it and even sent someone out for a second opinion. The technician confirmed that they wouldn't be able to resolve the problem, but gave me a couple suggestions on what I could do. When I had an ant problem a couple weeks later (bad luck, I know), I immediately called Ampest. They were able to send someone out right away, he took care of the issue, and I have had no problems since then. I hope I won't have to call them again, but if I need to, I know I can count on them!

The exterminator came out and determined that a squirrel had built a nest on one side of the roof…read more He climbed up on top of the roof (this is a three story apartment building) to set traps and came back every day for a week until he caught the mother squirrel and all the babies. He took the squirrels out to one of the suburbs to release them (apparently it's illegal to kill them). He also sealed up the hole where the squirrel had come in as well as another hole on the other side of the building. He was very thorough and took care of everything. I would definitely use this company again.

Ty to the rescue again! He is responsive, informative and has helped us in multiple instances. I…read morewould call Ty again for any pest or wildlife help.

Last week we had a very sickly coyote living under our porch. After much searching we found Ty who…read morecame out, and had this poor sick animal rescued and on her way to be rehabbed within an hour. Very impressed with both the good work he is doing, and how quickly he got the job done. Thank you to him for keeping our dogs and kids safe!

One of the down sides of being surrounded by 100 -150 year old trees AND new home construction is…read morethat the little rodents are looking for a warm place to spend winter. A most distasteful scenario. Well, after some research, I discovered this family owned business. Their process is very simple, minimal time spent in your home, and a sure way to be rid of the rodents with nothing for you to dispose. Does it get any easier? Simple to schedule an appointment, next day service. Arrived on time, did his job, accepted a credit card, and left. Everyone was happy, except maybe the mice.

I dealt with Rory. A very knowledgable young man. He thoroughly explained the process and answered…read moreall my many questions. He was extremely polite as was the woman on the phone I called needing bee removal. Super prompt and very fair priced. I recommend.

I reached out and communicated with Miguel regarding our church ministry. We needed pest control…read morefor our annual inspection for our food pantry. We set up a date/time, I followed up via text message to confirm but never got updated whether he would still complete the job or not. Days went by after still no communication regarding the appointment I canceled and stated due to lack of communication/professionalism we will utilize other services. The owner Miguel text me back immediately with a Ok. This was the most unprofessional experience/waste of my time I ever had. Definitely, should have noticed the other reviews. I'm all for supporting small business if they actually understand business etiquette and superior customer service which clearly this business does not provide. Now I have to locate another pest control service to start the process and delay our basic needs pantry from reopening on date as expected. Do NOT waste your time and book this business!!

Miguel is great! He got back to me and scheduled an inspection on the same day. He was very…read morethorough and made sure all areas of the house were covered from potential mice intruders. Today was the second time we had to use his services but we are glad to know we can depend on him for any future visits needed.