This review has taken me a long time to write since everything still feels so fresh. After having…read morethe absolute worst month of my life with my dog being in the care of another horrible vet who I directly blame for my dogs decline, I made the choice to switch to this vet after reading online that Dr Stubbs (a literal angel from heaven) did euthanasia house calls. I called her in tears late on a Saturday night, she walked me through a few things and squeezed me in her schedule early Monday morning. From the very start my nerves were calmed just by her demeanor and the way she got down ON THE GROUND so my poor sick dog didn't have to get up for her to look at him. She was able to contact the other vet, Gulfport veterinary hospital, and request all of his records from them. Long story short, in the nicest way possible, told me my dog wasn't going to make it and that the best thing to do would be for him to go to sleep. She held me while I cried and even talked to her team to be able to squeeze us in her schedule yet again later that day for her to come to my home to my sweet boy down. Her and Dylan were so gentle and so sweet and let me have my time with my baby. She once again hugged me tight while I cried in her arms and comforted me the way I needed to be at the lowest point of my life. Thank you so much doctor stubbs and the whole team for being so great to me and my Eddie boy. I have non stop recommended this place to my neighbors and friends. Thank you so much for making house calls, I can't tell you what it means to people like me. I wish I would've found this place when I was first searching for care for him.

I brought my dog in for hot spots from allergies. They squeezed something into her mouth, drew…read moreblood, and gave her two injections without explaining anything or telling me what anything was. That was extremely frustrating. I will say, the doctor was nice, but there was no communication and it was overwhelming. They walked in with a metal tray of syringes without even seeing my dog yet, then just went at it and I had no idea what anything was. Then, they have a cat named Jake that apparently lives in the waiting room. My 3 yr old tried to pet him and the cat bit him. The older woman at the desk just said "well he's declawed". I said "the cat bit him". Her response was "yeah, he can be a little bipolar". She couldn't have cared less. A young nurse heard my son crying, came from the back, heard what happened, said "uh oh" and went to grab an antibacterial spray. She told me if it got red or swollen, to take him to urgent care. Said she was sorry about that, and that was it. First, if you know that a cat you keep out in the open & around the public is bipolar, maybe don't have him out there or at least have a sign posted asking people not to pet it. Second, I'm not sure why it's a good idea at all to have a free roaming cat in a waiting room at a vet office where dogs constantly come in. That seems to be asking for trouble & it's not a very thought-through action. This was my first visit here, coat $245, and I won't be returning. Come to find out, they didn't even treat her for what I came in for. I called about allergies, they did nothing for her allergies. Look at the pic of her from chewing herself up and tell me why no shot was given to help her allergies. No wonder they didn't actually tell me what they were giving her. Reply from Animal Care Hospital to my google review: Hi Heather, we're sorry you were dissatisfied with your visit and appreciate the opportunity to clarify several points from your review. Your appointment was scheduled for an annual exam, routine vaccinations, and evaluation of skin concerns. During the visit, the doctor and veterinary technician performed a full exam and explained the procedures being administered. These included rabies , DAPP+L (the two shots) and a Bordetella vaccination (oral) as well as a blood draw for a heartworm test, which is a standard and recommended screening. All medical supplies were brought into the room in a standard plastic container, not a metal tray. We strive to communicate clearly and encourage clients to ask questions at any time during their visit. Had there been any confusion or concerns regarding the care being provided, our team would have been happy to pause and address them in the moment. Regarding the incident in the lobby, our clinic cat was resting in his tower and was not roaming the waiting area. Staff did advise that he can be unpredictable, and when he growled, a verbal warning was given. Unfortunately, your child continued to attempt to pet him and was bitten. One of our veterinary technicians immediately cleaned the area with chlorhexidine scrub and advised putting triple antibiotic ointment on the area. The technician also advised you to keep an eye on the area and if it looked like it was getting more red to please visit urgent care. After the incident was over the technician apologized for what happened. Our clinic cat has lived at the hospital for nine years and is routinely secured upon request. Unfortunately he did and does give warning signals when he doesn't want to be bothered. We take safety seriously and addressed the situation promptly and appropriately. While we regret that your experience did not meet expectations, we stand by the care provided and wish you and your family the best moving forward. ***Here's what I added to my review after their infuriating response: I would like to clarify a few things since the Vet decided to respond with a slew of lies. 1.) The appointment was made because my dog was having allergies, had been treated for allergies in the past, and we needed to establish care at a Vet here to do the same. This was expressed when I called and when I arrived. She wasn't even treated for the allergies like I requested, and was given vaccines that were 100% brought in on a tray. Stop lying. 2.) There was NO prior warning given to us about the cat. There was NOBODY in the waiting room other than the lady at the counter who did not say a single word about his temperament, that he should be avoided, that he can be mean, or that he has bitten/been aggressive before until AFTER he bit my son. We will now be contacting animal control over an aggressive animal bite. If normal citizens get their animals taken away or put down over aggression, you will too. Stop lying to make yourselves look better. Take some ownership of the poor service you provided, the rudeness of your front desk staff.

Very caring and wonderful to work with. I highly recommend…read moreDr Hendricks and her excellent staff.

The costs of our pet's care here are CLEARLY more expensive than the same care needed where we have…read morelived before . Moreover, the time that it takes to be seen (with a appointment made already) or to pick up our pet is GROSSLY and INEXCUSABLY ABUSIVE , without the regard of their customer's time , has been the experience the last 3 times. They aren't short staffed, they seem to have this air of " Whatever " and ZERO concern about getting the led out . Very aggravating if you have other things to do . If you're in a hurry, trust me , do as we are now, having to look elsewhere for our pet's care.

Love dr Broome. She will spend as much time as you need to explain things. She is so gentle during…read morethe worst times it is easy to put your faith and trust her and her staff.

Everyone and I mean everyone in this office was the absolute best. Took my pitbull to be spayed…read moreand was just a little nervous myself but they were not and handled her (Moose, my dog) and everything else like the pros they are. Thank you

Amazing Vets and Staff. Such personal communication and compassionate care. Bubbly receptionists…read moretoo. Very clean and hilarious LSU bathroom decor ( even for a Ole Miss grad like me)! Definitely recommend this place! SF

My current vet and I love not only her but the entire staff. They love animals. She explains things…read moreduring your visit with your pet. Great place!!

My boxer got in a fight and got deep puncture wounds and ears tore up bad. Infection was starting…read moreafter a few days I didn't have a lot of money so I took her to Mr Gingles and he was incredible he's fixed her up kept her overnight did surgery on her to fix the wounds with antibiotics pain pills all very inexpensive I was shocked A++++

Don't know what I would do without this place and Dr. Gingles!! No nonsense, straight to business…read moreDr. Without all the upcharges just for walking in the door... has been my vet for many years, was my mom's horse vet in the 70s and 80s...one of a kind

Everything went well!!! Love this place! My. Shih Tzu, Boogie Bear feels so good after his visits…read morehere! He comes home and is so relaxed.

We were greeted warmly by Randy and his assistant. The owner Jamie came out and we went over what I…read morewas looking for in my dogs' wash, cut and style.

My experience was outstanding. The staff I interacted with were very professional and caring. Cindy…read morewas amazing and such a joy to have assist me through this process and finding "Jeb",the perfect addition to my family. The process was as streamlined as possible during this pandemic, I am very pleased and satisfied with my experience. I was able to find my pup to be my new service dog and I could not be any more pleased. Not only do you rescue a great pup but the added items/service you obtain with your adoption is awesome. Thank you Cindy and HSSM for such a great experience. Your sincere dedication and service does not go unnoticed! Cheers!

My wife and I took our Dog to the "Humane?" society for surgery on a lump he had under his…read morestomach.We told them.."Do NOT put a Muzzle on him, it will impair his breathing...We dropped him off at 7:30 AM 26 August.That was the last time we say our baby alive..they killed him,putting a Muzzle on him..the one thing we told them NOT to do.if you love your pet,keep them away from these people..Jack O'neal,Diamondhead,Ms 39525..

The people are amazing. The place is clean and it is clear they love the dogs. They offer boarding,…read moredaycare and experienced groomers that go above expectations to keep the fur babies as happy as possible. It is less than a half hour from Biloxi.

Would let me post no stars The results of my puppy being…read moreboarded at this facility. Her vet said she is sick from being fed a food high in fat and not her normal pro plan puppy food that I provided the facility. Her and her sister were both sick and left in a kennel with diarrhea all over them and their blankets. I have had a sleepless week taking care of my poor fur babies. Owner said she would refund my money and give a free bath. She needed me to bring my debt card for refund instead of just sending it to my address. No free bath will make up for the suffering. So sad.

Faith is such a great dog sitter. She takes care of my chihuahua when I am at work 9 hours. She…read morewalks him, potty, pick up after him and feeds him. He is on a special diet and Faith feeds him just what I have in the frig for him. My chihuahua just loves Faith coming over to see him. He always has had some anxiety so having a regular sitter to come in makes the day much shorter for my baby. I'm never worried that she won't show up. She is always organized on her time and knows exactly when I need her. I did have two other sitters before Faith and specifically told them what I needed. When I arrived home they did not come in at the right times. This made it difficult for my dog to be on his regular schedule. I am so glad I found Faith and her love for animals. Could not do it without her. Bunny

From the owner: Premium Pet Caring Services in your home for maximum comfort and peace. What we provide is a stop…read moreby your home to provide care to your animals. We will spend 30-45 minutes with your animal. We walk dogs during the day and take care of them during vacations and quick getaways, we will come over and play with your cat, rabbit and other small animals, including some reptiles. Don't drag your dog out of the house for a nail trim or an ear cleaning, we handle that as well. Emergency services are available for repeat clients. Experienced with senior animals, administering medications, belly rubs and keeping your animals happy and loved. Please call because your animal has unique needs that we cater to. References available! Insured and Bonded! We will truly love your animals like our own :)

Unfortunately, since Linda, the owner, decided to remove reviews off of her business page and block…read moreme completely, I was left no other choice than to post my review here, in hopes of saving others from having the same horrible experience as I did when I contacted her business, distraught and overcome with grief, the day that I lost my beloved 11 year old German Shepherd. I am attaching photos of her response to my review before she deleted it as well so that everyone can see who she truly is. My sweet beloved fur baby crossed the rainbow bridge on Tuesday. I messaged my vet and she recommended that I call A Pets Memory and said that they would come to my home and pick him up. At 2:33pm on Tuesday, sobbing and crying, I placed the call to them. I explained to the kind girl on the phone that my sweet baby had just passed away at my home and that I was referred to them and told that they would come and get him for me. She then asked me to hold for a minute so she could speak with "the boss" in hopes of seeing if there was anything that they could do to help me today because they closed at 3pm. She didn't physically place me on hold, she just set the phone down, so I could still hear the conversation between her and "the boss". As soon as she explained my situation, I hear "the boss" RUDELY say "WE CLOSE AT 3!". In other words, she wasn't willing to help me. The girl apologized and told me that they closed at 3pm and that they would not be able to come and get him today. She then asked me if there was any way that we could bring him there by 3pm. I said no ma'am, I live about 30 minutes away and I am waiting for my husband to get home so that he can have time with him and is able to tell him goodbye. She then asks me to hold on again and she tells "the boss" that I cannot get there by 3pm. I hear the boss angrily say "I DON'T KNOW WHAT YOU WANT ME TO DO! I CAN'T PICK UP THAT DOG!" and repeats herself several times. The girl then tells me that I can call them back after 3pm and I will get their after-hours answering service and can ask to have someone meet at their location but I will have to pay an additional fee for someone to meet me "after-hours". She then asked me if I have a cold floor that I can put him on. Confused, I said I'm not sure what you mean by "cold floor". She said "do you have a tile floor that you can put him on overnight until we can get to him in the morning?" I said no ma'am we have vinyl plank flooring. They literally suggested that I leave my sweet, lifeless, fur baby, laying on a cold floor for 18+ hours, with another pet in the house. She then asked who my vet was and said that I can bring him there and they can pick him up from there in the morning. I told her who our vet was. The second she repeated my vets name out loud, "the boss" erupted in an angry outburst accusing my vet of sending ALL of their clients to another company, which had NOTHING to do with me or my situation but frustrated me to the point that I raised my voice and said "MAAM, THEY ARE WHO SENT ME TO YOU!" I told her I needed to talk to my husband would let her know what we decided to do. We made the choice to bring him to our vets office. I did not notify them of my decision nor did I give them my name or my pets name. Upon arrival to our vets office, I explained to them my experience with A Pets Memory. When I mentioned the girl talking to "the boss", our vet said oh that was Linda. I said who is Linda? She sweetly said that she is the owner. Then the receptionist tells us that Linda had already called up there and told them that they were coming to get my baby. At this point, Linda REALLY made feel like all of this is a money grab to her. In the end, we chose to send our beloved fur baby to another company as our baby deserved the BEST! Linda IS NOT suited to handle anyones beloved baby AT ALL. You are a pet crematory, compassion is VITAL to your business! People ONLY need your services when their pets pass away! I DO NOT recommend this company to anyone who is in need of their services.

I can't praise a Pets Memory enough. They were so kind and…read morehelpful, they were able to pick up our sweet girl from the clinic and return her to us the following day. I highly suggest their services.