At last minutes notice our pup an Australian Shepherd named Maverick was boarded at the facility,…read moreand we greatly appreciate that. He had to stay one day longer than expected, and we greatly appreciate that. Upon arrival on 12-23-25, I was informed that he had a small injury due to an incident with another dog while playing. I would like to pause here and say that I had no problem with that. It's within a dog's nature for incidents like this to happen. Though I did not appreciate the attempt to charge me for medication that was needed because of the incident; I didn't make a fuss. I settled in my mind we would not be a repeat customer. I was told that he needed antibiotics to prevent "possible" infection. Maverick has had an injury more severe than this ( I shared this information with the dr) I was sure we would be able to take care of him to prevent the possibility of infection. On our ride home he had an odor. No problem agin. We have a groomer that makes house calls. He was not himself, very lethargic and wouldn't eat. After watching him late into the night I realized that infection was already set in, and this is what the familiar odor was. This is where the problem begins. The lack of care. Maverick needed care before 12-23-25 and did not receive it. I was told by the dr his injury was only noticed when he was being prepared to leave. I can only speculate the injury had to occur on day 1 or 2 of him being boarded with Fur Baby's. Not only was he not cared for; he was overlooked. I was told that I was responsible for any care or medication he would receive for an injury that happened during his stay. If Fur Baby's was only a grooming and boarding facility I may have been alright with that, but the fact that this is a vet hospital posses HUGE concern. He had to have a health assessment upon arrival, and as records should show he was completely fine, and should have left in the same condition he came in. We can only be thankful that we knew how to provide wound care and had resources to get the antibiotics needed. I was told that this is not standard treatment, but for some odd reason on this day all customer service, compassion, and responsibility for an animals wellbeing just flew out of the window. While in the office I was gaslighted and brushed off. As to say the problem is mine, and was told that Fur Baby's didn't have any responsibility due to the fact that Maverick was an intact male. AGAIN the incident is not what I take issue with. It's the lack of care. We have performed wound care and given him antibiotic since 3am 12-24-25. That's 5 days so far, and have several pictures, and are willing to share with anyone. I

Idk About the vet service but boarding with fur babys is not recommended. Poor communication, no…read moreaccountability and when the client complained they blocked them on social media. I've seen many reviews on google that expressed the same concern. This pup was injured while in the care of fur baby's. When we picked him up he has not been given any antibiotic or seemingly any care. Later that night we realized the puncture was infected. Communication with the operators of the establishment was unwelcoming and left us feeling that we or out pup was any value to them. We weren't even worthy of an apology I listened as Jason insulted my cousin insinuating she wanted money as she already stated she simply wanted them to take accountability. Also he has iron stains on his coat which leads me to believe he wasn't taken out to use the bathroom as he should. He does not wet himself at home. He even holds it over night. I do not recommend you leave your pets unattended at this establishment

01 April 2026 (NO! This isn't an April fool's joke.) When I tell you- If there were an option to…read moreleave a negative zero-star review, I absolutely would! This experience was beyond unacceptable--it was alarming. If you are considering bringing your puppy here for ear posting, please think again!! We looked this place up online, after being referred. This is the last place I would trust--not even for a stray animal I would allow to have service here! What I saw looked like a beginner craft project done by a toddler, not a professional veterinary procedure. The backer rod wasn't secured properly, the top of the ear tip was left unsupported, and the so-called "bridge" was nothing more than a flimsy strip of tape. It was completely inadequate. After leaving, my husband sent me photos from outside, and I genuinely thought he was joking--thinking he had done the posting 'before' the appointment, showing me he tried...He hadn't. This was the doctor's work!!! I immediately called to express my concerns, the receptionist dismissed me, saying people travel from all over the U.S. and that this is how they've "always" done it. That is not reassuring--it's deeply concerning people accept & trust such crappy doing. When the doctor got on the phone, things only got worse. I explained that the posting was already leaning, and her response was that my husband might need to add more tape himself. That is unacceptable and horrible! We came to professionals for proper care--not to fix their work afterward. When I asked why the ear tip wasn't secured correctly, she interrupted me and told me if I could "be quiet" and listen. WHAT!!! That level of disrespect is shocking and will not be tolerated by me. Instead of listening, she became defensive and dismissive. To make matters even more disturbing, she suggested my husband to cut part of my puppy's ears because they were "too long"--despite the fact that they are the long crop by design. Seriously??? That suggestion alone is completely inappropriate and alarming! This was our first and last visit. We were soooo busy with business meetings, and no time to drive to NOLA. We will go out of our way--no matter how far or inconvenient--to seek care. CLEARLY, this place isn't it! I'm concerned that people who go here and receive this type of work think it's "professional" and "good work"!? Maybe that just don't know or have experience REALLY professional vet work/care. Please take this as a serious warning: keep your pets far away from this place! After our meeting we stopped at a park to REDO the posting ourself!!! See the pics posted of what the "Dr." did (awful), and the posting we completed in a nearby park, at a bench! because Again - he "attempted posting was absolutely HORRIBLE and making my baby's ears WORSE & FOLDED over his hear! Ughhh!!! Still ticked!!!

I brought my loved boo boo there and he was treated with such care. The head vet even helped us…read morefinancially by marking some of the medications for free. They 100% care more for your animal than they do about making money. Would recommend for any animal.

I brought my dog in for hot spots from allergies. They squeezed something into her mouth, drew…read moreblood, and gave her two injections without explaining anything or telling me what anything was. That was extremely frustrating. I will say, the doctor was nice, but there was no communication and it was overwhelming. They walked in with a metal tray of syringes without even seeing my dog yet, then just went at it and I had no idea what anything was. Then, they have a cat named Jake that apparently lives in the waiting room. My 3 yr old tried to pet him and the cat bit him. The older woman at the desk just said "well he's declawed". I said "the cat bit him". Her response was "yeah, he can be a little bipolar". She couldn't have cared less. A young nurse heard my son crying, came from the back, heard what happened, said "uh oh" and went to grab an antibacterial spray. She told me if it got red or swollen, to take him to urgent care. Said she was sorry about that, and that was it. First, if you know that a cat you keep out in the open & around the public is bipolar, maybe don't have him out there or at least have a sign posted asking people not to pet it. Second, I'm not sure why it's a good idea at all to have a free roaming cat in a waiting room at a vet office where dogs constantly come in. That seems to be asking for trouble & it's not a very thought-through action. This was my first visit here, coat $245, and I won't be returning. Come to find out, they didn't even treat her for what I came in for. I called about allergies, they did nothing for her allergies. Look at the pic of her from chewing herself up and tell me why no shot was given to help her allergies. No wonder they didn't actually tell me what they were giving her. Reply from Animal Care Hospital to my google review: Hi Heather, we're sorry you were dissatisfied with your visit and appreciate the opportunity to clarify several points from your review. Your appointment was scheduled for an annual exam, routine vaccinations, and evaluation of skin concerns. During the visit, the doctor and veterinary technician performed a full exam and explained the procedures being administered. These included rabies , DAPP+L (the two shots) and a Bordetella vaccination (oral) as well as a blood draw for a heartworm test, which is a standard and recommended screening. All medical supplies were brought into the room in a standard plastic container, not a metal tray. We strive to communicate clearly and encourage clients to ask questions at any time during their visit. Had there been any confusion or concerns regarding the care being provided, our team would have been happy to pause and address them in the moment. Regarding the incident in the lobby, our clinic cat was resting in his tower and was not roaming the waiting area. Staff did advise that he can be unpredictable, and when he growled, a verbal warning was given. Unfortunately, your child continued to attempt to pet him and was bitten. One of our veterinary technicians immediately cleaned the area with chlorhexidine scrub and advised putting triple antibiotic ointment on the area. The technician also advised you to keep an eye on the area and if it looked like it was getting more red to please visit urgent care. After the incident was over the technician apologized for what happened. Our clinic cat has lived at the hospital for nine years and is routinely secured upon request. Unfortunately he did and does give warning signals when he doesn't want to be bothered. We take safety seriously and addressed the situation promptly and appropriately. While we regret that your experience did not meet expectations, we stand by the care provided and wish you and your family the best moving forward. ***Here's what I added to my review after their infuriating response: I would like to clarify a few things since the Vet decided to respond with a slew of lies. 1.) The appointment was made because my dog was having allergies, had been treated for allergies in the past, and we needed to establish care at a Vet here to do the same. This was expressed when I called and when I arrived. She wasn't even treated for the allergies like I requested, and was given vaccines that were 100% brought in on a tray. Stop lying. 2.) There was NO prior warning given to us about the cat. There was NOBODY in the waiting room other than the lady at the counter who did not say a single word about his temperament, that he should be avoided, that he can be mean, or that he has bitten/been aggressive before until AFTER he bit my son. We will now be contacting animal control over an aggressive animal bite. If normal citizens get their animals taken away or put down over aggression, you will too. Stop lying to make yourselves look better. Take some ownership of the poor service you provided, the rudeness of your front desk staff.

I have always loved dr. Stubbs but I've moved out of state and needed my vet records. My dogs…read morerecords I've got just fine. I've called and requested my cats records 5 different time (they were part of Dr Randolph's records - as were my dogs - who apparently turned them over to Dr. Stubbs office when he retired). I have repeatedly been given the round at round and while the staff is usually cordial, today I spoke to a guy that was beyond rude. He had every exercise under the sun why he couldn't look for my records (I realize now it was 2 mins before closing so I'm sure THAT is why). I shouldn't have to make repeated calls over 2 months to get a copy of my vet records now I have a sick cat and going in blind to a vets office. Dr. Stubbs really needs to think about having the guy answering the phone doing do in the future.

On 2/18/26, we called about our 18 year old cat who was demonstrating end of life symptoms and we…read morecould tell she was suffering. We asked if Acosta could assist us in scheduling an appointment as soon as possible and the lady who answered the phone said she couldn't get us in until the following Thursday or Friday. This would mean our cat would have to suffer for another full week !!! This was completely unacceptable !!! The lack of compassion this lady showed for our cat clearly showed how heartless she is. Needless to say, we took our cat to another place that actually showed they cared. I am not one to leave reviews but I wanted any future clients of Acosta to be aware of this incident and please take your pets somewhere else. Acosta made a very sad decision for us that much more miserable. Please do not subject your pets to this place, they deserve much better.

Dr - 5 stars. Vet tech - 5 stars…read more Receptionist 1 star. Super snippy. Friendly when I made the appointment not so much after. Asked her, after waiting in the lobby for 20 minutes after my appointment time, how much longer it would be. She acted like this was normal and told me it would be 5 minutes more. Then she refused to interact at all. After paying $400 for the appt and meds I wished her a nice day and she was silent. With everything we have to do and put up with these days a snotty receptionist is one I choose to avoid.

Dr. Woody is an awesome vet. He has been our vet for years. His care has kept our Boston Terrier…read morehealthy, and she is 12 years old. His staff is wonderful too. Barb and Roger

Buddy loves his stays there. When I had to have his bestie Fat Boy put down they were extra…read moresensitive and helped us through the tough times.

Top notch care. Dr Gaddy is the best. Her kindness, compassion, and medical knowledge go above and…read morebeyond!

Great place to for your pets and a local vet. Staff is super friendly and talk the time to know you…read morepersonally. We get our cats there at the local vet. Don't recommend making a left off pass road, too much traffic and no turning lane.

My landlord actually recommended this vet to me. I took my dog here after being hit by a car. She…read morebroke her leg. She saw Dr Peterman. He was really sweet guy, and took good care of my Daisy. His prices are reasonable as well. I'm definitely taking her back to him only from now on!!

I have been using this vet for 9 years,ever since I got my baby,Buddy. I love this place,they have…read morealways been si good with him. Especially Allie!! He died this morning and I called Allie and she came to get him and will take care of him,getting him to Pet Memory. Now it's Sunday morning and they are closed, she got up and with out any hesitation. They really do care about your babies. Thank you Allie!!!

I have received excellent medical care here for my cats and exemplary customer service. The whole…read morestaff has treated me and my cats with great kindness, patience, and professionalism. They have helped me through stressful situations and unusual circumstances and I cannot thank them enough. My cats and I will be loyal customers for life and I would recommend them to any pet parent.