Great little family business. They take good care of my dog & she looks & smells good when they are…read moredone.

Unsure how this place managed to get these fake reviews. Store owners showed up late (pulled up 5…read moreminutes after my apartment) with a line of customers waiting outside already. Nearly a dozen appointments all scheduled for 9:30 AM with two groomers! Our dog has been to three different groomers and has always been considered and "angel" and "perfectly behaved". He has never nipped or been slightly aggressive toward anyone. After our dog was there for an hour we received a phone call saying he was "attacking" them. Upon arrival I witnessed the staff being aggressive with the dogs all crammed in a small over packed space. I would not wish this type of service on my biggest enemy. Go elsewhere and do not get scammed out of your $35 deposit like I did!

It is nice to have a local pet store to stop in a grab some items. Small enough to get what you…read moreneed, not overwhelming like the larger stores. Staff is very friendly and helpful. As a dog owner, is the full bath bar they have available. Buster loves to come in for a bath and cleaning. Reasonable price and they have all the extras you may need: soap, towels, blow dryer. Easy location to access. Happy Hound, Happy Life!

For the Self dog wash. I don't recommend…read more $20 for water extremely low water pressure. the soap is dispensed through the water hose so it's watered down. the air dryer also low, doesn't even dry your dog Very disappointed

Friendly staff, small business focused products, but high prices and limited selection compared to…read moreother pet stores.

I love this place! I stumbled upon them while waiting for our dog to get his teeth cleaned next…read moredoor. Marnie the owner is so friendly & knowledgeable. She really cares about animals & their health. I will be buying my 17 year old dog's items from her from now on. Quality products & friendly, knowledgeable staff/owner. If you love your pets like family, try this store. You won't be disappointed.

Customer service is very poor from an employee named Ana. She was very rude when I asked if she was…read morebusy and if I can ask her a quick question. She said there was only two of them up front and can't help me. At least let me know she'll be right with me when she's done with other customers. She needs to learn communication and customer service skills.

Employees named Ana and other male employee (didn't remember his name but Ik he's a manager) are…read moreamazing with the animals and really care for the betta fish there! Very admirable how they care for each individual betta! Makes me want to shop their more!

Bottom line: amazing reptile shop that employees enthusiasts…read more Are you looking for a place to buy a reptile? Do you need lots of help and materials? This is literally the place you need to go. My son has been begging us for a snake for years, and as he is pretty young, we didn't want to just dive in with it. He's in sixth grade now, and his little sister's in third grade. We figured they're probably old enough now to be able to take care of a reptile. I had seen this place advertised previously and we happen to be down in Ventura so we went and checked it out. We talked with who I would imagine is the owner, an extremely knowledgeable person who also happens to be friendly and helpful. He gave us what I would call almost too much information as we are brand new two the whole reptile thing, there's so much to learn and there's so much knowledge he wanted to impart on us The kids are interested in a baby snake of some kind, and we were lucky enough that they had a fair amount of young snakes in the shop of all kinds of different exotic varieties. We ended up taking a small python home in our kids are over the moon with it. It's a beautiful creature and they had a lot of of the items that we needed in stock there to be able to set up our terrarium correctly. I would highly recommend the shop, as everybody we spoke to there was very kind, professional, and knowledgeable. We will definitely be back

Today is a Saturday at 350pm and the store is closed. I drove from far away. According to google,…read morethey should be opened till 7pm. And to top it off, they are closed for the next 2 days. Also, I have been calling them for the last few days to see if they have what I need and they NEVER answer the phone. Very frustrating and inconvenient.

Great pet shop in Ojai. his well-stocked shop caters to both cats and dogs with an impressive…read moreselection of premium food options - from high-end kibble to raw and frozen food. Their extensive treat and toy collection keeps dogs and cats happy, while their quality chews have earned our dog's enthusiastic approval. The perfect one-stop destination for discerning pet parents seeking top-tier products for their furry family members.

From the owner: Our small pet store in Ojai, California specializes in offering holistic and all-natural pet…read moresupplies for a variety of furry friends. We provide a carefully curated selection of products that are free from harmful chemicals and additives, ensuring that your pets receive only the best quality care. From organic food and treats to natural remedies and supplements, we have everything you need to keep your pets healthy and happy. Visit our store in Ojai to experience our personalized service and find the perfect products for your beloved pets.

Janet at the register is my favorite cashier. She's funny, kind, beautiful and helpful. I want to…read morego back to see her daily if I could. I wanted to ask for her number but chickened out.

My kids wanted pet fish, so we came here to buy them. This store is really large with everything…read moreyou can think of for pets. I even saw that they have a groomer there. My kids each picked a beta fish and some decorations for their fish bowls. They have small pets like hamsters, birds, and chinchillas for purchase there. The store is well organized by sections, so it was very easy to find what you are looking for. The checkout was fast and easy. The cashier was nice and friendly with my kids. Great place to find pretty much everything you need for your pets.

In the last 15-20 years I've been coming to Ventura, I always try and stop by the Wharf, and check…read moreout their selection of western wear (I've bought numerous pieces of clothing from there during that time frame). During my most recent getaway trip to Ventura, I made two visits.....the first visit, I found a woven straw fedora-trilby, the Circa 1921, to top off an olive-green Hawaiian shirt I purchased from a different store just a short time earlier. The second visit, I got a pecan-brown Scala Outback Hat. Both Amberlee and Jenny were such a great help; they are real assets to your store. Thank you, Amberlee, Jenny and the Wharf!!! See you on the next go-around!!

I came in for Pelletized bedding for my rabbits because the new Tractor Supply isn't open yet in…read moreVentura and I didn't want to drive out to Moorpark. When I entered, the young lady at the registered welcomed me. I couldn't find the bag I was looking for because I didn't know what the bag looked like since it's a different brand than I am used to. I asked a young man that was loading shelves and he called for someone to come help me. Another gentleman came and helped me within a minute. They did have quite a large Oxbow small animal pet products more than I have seen at Tractor Supply. So, even though I probably won't be back for these pellet bedding bags when TSS opens; I would come back for all the rabbit chew toys and supplies they have. I was checked out quickly and on my way.