I need more than five stars to give this place the review it deserves…read more We started bringing our little dog here when we moved to the area. Soon after, he developed a heart condition. Normally he would have only lasted a couple more years. With the superb care he got from Dr. Cahoon father and Dr. Cahoon daughter, he lived for twice as long as expected. All his life, he hated going to the vet, as many dogs do. But he didn't mind going to the Vet Healing Center. He liked all the people there and so do we. They always treated him so well.

I started bringing my Corgi puppy here to get his vaccines. My puppy absolutely loves coming to…read morethis vet because of the amazing staff. Not only are they kind and loving to my dog, but they are incredibly helpful and informative to me. If you are looking for a local vet, definitely check out this one!

I visited Insight Veterinary Center for the first time late in the evening on March 22. I brought…read moremy 8-year-old cat Joey to the clinic because he suddenly had unsteady walking issues and was falling over. Joey was diagnosed with vertigo caused by an ear infection, and the recommended treatment of Tresadern ear drops once a day for 10 days. The care both Joey and I received was exemplary from Adriana who was on the front desk, Niki the Tech, and Dr. Garlinghouse. I want to thank each of you for the love, concern, kindness and compassion you showed both me and Joey.

Great care if your pet has an emergency. Team is responsive, skilled and compassionate. As a…read moreprimary vet clinic, however, we found it challenging to timely schedule appointments. Staff would direct us to their urgent care vets but that comes with a hefty price tag.

I recently got an adorable brand new puppy. I have had him for about a week, we were scheduled for…read moreour first vet visit on Friday. Unfortunately yesterday everything was going fine until he had a bowel movement, shortly after he started to whine, cry and show signs of severe uncomfortableness, lethargy, it was gut wrenching to see this tiny helpless thing I already love so much be so uncomfortable. I called the vet we are meant to see and they could not fit us in but recommended veterinary urgent care and Surgery in Cameron Park. I immediately just started driving there scared for my puppies well-being. While driving I called and they were able to get me an appointment right away, basically the time it took for me to drive there. They tested us from the car for parvo (thank god is was negative) so we were brought into a room. The vet tech was extremely nice, thorough, endearing, empathetic (as I was a blubbering mess worried about my tiny 4lbs puppy) she got her report ready and brought the dr in. He was even kind and empathetic to my worry and concern. We went over everything. From the day I got him to what possibilities it could be. They gave me options, information and we picked a treatment plan after an exam of my puppy. I was sent home with medications, directions and feeling so much relief that they cared for my dogs wellbeing and how I felt as an owner. Upon leaving and check out and the girls at the front came together to chat with us, and say goodbye. We talked a little about how cute he is his breed type and then reassured us to call if we need anything or have any questions. I will absolutely be a returning customer should an emergency come up again. Completely unrelated but when I went to grab my dog from the techs arms after they took him in back to give him a couple shots I could smell her subtle perfume(it smelt amazing) as we had to be shoulder to shoulder. I politely asked her what it was and she told me. Not vet related but something small / important to me. This small kind interactions made me feel like a real person to them instead of a ticket number.

Dr. Khurmi himself was wonderful. We chose this clinic because of his reputation and were genuinely…read morehopeful it would be a great experience. Unfortunately, the quality of care he provides is overshadowed by an extremely rude and unprofessional front office staff. For about a month we left messages roughly once a week regarding scheduling our Golden Retriever for a spay procedure and never received a call back. Eventually we were told Dr. Khurmi had been on vacation, and suddenly we were able to schedule the surgery. It would have been helpful if that had been communicated earlier, but at that point we were simply happy to finally get the appointment. We chose the laparoscopic option because we had read it could be less traumatic and allow for an easier recovery. We were given a price range, and when we dropped our dog off we paid $1,783.94, which was the lower end of the estimate. When we picked her up, we were told we owed an additional $116.06. The amount itself was no big deal to us. We had already agreed to a cost range and were fully prepared to pay within that range. Out of simple curiosity, we asked what caused the final cost to land at the higher end. The vet tech immediately became defensive and spoke to us in a condescending tone in front of other clients, repeatedly stating that we had agreed to a range rather than simply explaining the difference. We never received a clear answer. While waiting, there were also other clients ahead of us who appeared surprised by additional charges at checkout, so it did not seem like an isolated situation. The discharge process was also rushed. The vet tech briefly went over the medication but did not clearly review the rest of the post-operative instructions before sending us home with a printed sheet. Nearly two weeks later the stitches are still clearly visible, so we called the office today to confirm whether they were dissolvable or needed to be removed. I had made a mental note that the instructions mentioned something about sutures being removed around 14 days, as we are approaching that timeframe and I wanted to get them taken out. When I explained that this had not been discussed with us, the staff member responded in a very abrasive tone, repeatedly insisting that we had been sent home with an instruction sheet rather than simply addressing the question. After requesting the clinical summary earlier to understand the final invoice, I reviewed it again and it actually states "sutures out in 14 days," which contradicts what we were told on the phone today. As a client and not a veterinarian, I should not have to interpret clinical notes to understand basic post-operative instructions. Clear and consistent guidance is important when you are caring for a pet recovering from surgery. I have since emailed the clinic asking for clarification and am still waiting for confirmation on whether the sutures are dissolvable or need to be removed. Based on our experience, the front office staff and vet techs could benefit from additional training in client communication and customer service. Pet owners should feel comfortable asking questions without being spoken to in a defensive or dismissive tone. After reviewing other client feedback and the responses from this business, there appears to be a pattern of defensiveness rather than accountability. Hopefully this situation will be handled differently, but based on those responses I would not be surprised if the reply focuses on defending the clinic rather than addressing the concerns raised. When you trust someone with your pet's surgery, professionalism and clear communication should be the standard, not something clients have to fight for.

I am writing this review to warn other pet owners about our experience so they can make informed…read moredecisions. We discovered a tumor on our dog, and she was diagnosed with cancer. As you can imagine, this was devastating. During our consultation, we were told that due to her age and potential surgical risks, she could potentially live for some time without surgery. Based on that information, we made the heartbreaking decision not to operate. We were told that the mass could rupture externally. However, we were never informed that it could rupture internally or that a sudden, catastrophic decline was a possibility. Shortly after the diagnosis, the mass ruptured internally. When we called the office, we were told to "watch and see how she does." There was no urgency conveyed. However, after doing some research, I learned that internal rupture of a tumor is often considered a medical emergency. We insisted on bringing her in. The clinic was busy and we waited. When she was finally seen, we were told she likely had only days left. We were heartbroken but prepared for a gradual decline. Instead, within hours of bringing her home, her condition rapidly deteriorated. She became immobile and began passing blood. We rushed her to an emergency vet later that evening. She began seizing, convulsing, and was clearly in extreme pain. Her body was shutting down, and we had to make the decision to euthanize her that night. What made this even harder was feeling completely unprepared. We were never informed that internal rupture or a rapid, catastrophic decline could occur. Had we understood the full risks, we may have made different decisions to prevent the suffering she experienced in her final hours. We also found their pricing to be significantly higher than other veterinarians in the area. Since this experience, we have transitioned to another local vet who has provided more thorough communication, compassionate care, and noticeably more reasonable pricing. The difference in both cost and quality of care has been night and day. That night was one of the most traumatic experiences of our lives. Watching our dog suffer in that way is something we will never forget. I hope this review encourages others to ask very direct questions about internal rupture risks, emergency scenarios, and worst-case outcomes when discussing serious diagnoses, and to compare pricing before committing to care. 1 star.

Overcharging, Fear-Mongering, and Unhelpful…read more I called ahead to ask when my kittens would need vaccinations. The front desk told me to wait a week and then bring them in, so I scheduled an appointment. When I arrived, I was told they weren't old enough for vaccines after all -- so my time and money were completely wasted. Then the vet tried to scare me into thinking my kittens would get seriously ill if I didn't approve a long list of expensive tests -- blood work, stool tests, and more -- which totaled in the thousands. When I declined, they made me feel like a bad pet parent. One of my kittens was just a little bloated from food, but instead of discussing her current diet, they immediately tried to upsell me on costly "special" food. The entire experience felt manipulative, like dealing with slimy car salesmen. Definitely not coming back.

My little girl does not like the vet at all, I'm talking. We are on hands and knees with her for…read morenear an hour just to get her into a room. I am astounded to say that was not the case at Parkway veterinary Hospital. Not only was she almost immediately trusting of the staff, but she got on the scale without needing to be picked up. While that may not seem like a huge people deal for many people, our little girl has a very rough past and does not trust easy- so that little gesture from her was huge. We came in because something had been bothering her in her ear, our regular go to spot didn't have a doctor on site until after 10 , so we started looking for other options. I have had one other experience similar to this before and I think we were both a little traumatized because she needed to be under an anesthetic to have the item removed from her ear. This was because it was so deep and because she was so distrustful with the doctor. In this scenario, Dr. Kodimeria used a muzzle instead -just for safety ( she was so gentle about it) and had us help keep her calm while she thoroughly checked both ears and removed everything that was stuck! It was such a quick procedure, and when I tell you that our girl had no issue with it, I am still bewildered. They also trimmed her nails, which is a miracle on its own that she allowed that. We were so happy with this experience that we switched over to scheduling all of our regular care here. Our dogs know good people when they meet them- that's why we didn't have to make the choice to switch to Parkway veterinary Hospital. Our sweet girl made that choice for us. Thank you again to the entire team at Parkway veterinary, this truly was an incredible experience. Thank you for treating our Girl Zen like the little princess she is.

If you are not going to Parkway Veterinary Hospital for all of your veterinary services, you are…read moreusing the wrong Vet. We have been very pleased with the Doctor and her staff. She goes out of the way to make us and our Chihuahua feel comfortable.

I've been bringing my dogs to El Dorado Hills Pet Clinic for about 14 years. Dr. Garden, Dawn, and…read moreall of the people there are wonderful and are so kind and patient with my dog, Max, who is not a huge fan of going to the vet. They always do their best to make the visit as low-stress for him as possible. I am confident about the quality care we receive. Thank you!

I don't understand the negative reviews, particularly about Dawn. I have a Maine coon kitten with a…read morelot of behavior and digestive issues and in my many visits, she and the rest of the staff have been nothing but helpful and compassionate. That includes numerous phone calls looking for advice from the doctor, which, of course, are not billed.

This is the ONLY vet hospital I entrust my beloved animals to be seen and cared for. Dr. Sollinger…read moreand staff are exceptional and always go above and beyond. Questions are answered and I know my pets are lovingly looked after while there for exams or tests! Their facilities are also exceedingly clean, and the waiting area is a good size for their clientele.

My babies get checked here…read more Super friendly staff. All the Vets that are on staff always take their time with my babies. We have been going here for the last few years and are happy with the service. Thank you so much for keeping my babies healthy and thriving! Felix ( 15 year old blind sr citizen) Princess Leah ( 6 year old, crazy girl)

I have been with Dr Felton for over 15 years I can't say enough wonderful things about her and the…read moreteam/staff. I've been bringing my dogs here for over 15 years, and I truly wouldn't trust anyone else with their care. The entire staff is friendly, welcoming, and professional. Whether it's a routine visit or something more serious. We have dealt with knee replacements, eye enucleation, dentals and illnesses and I always feel reassured knowing my pets are in such capable hands.

We had the BEST experience at this vet. And let me say to begin with that we have two dogs and…read morethree cats plus one feral so we've had lots and lots of experience with veterinary medicine! From the first phone call (after being told by two other vets that we were calling too late in the day) we were impressed. First of all they said to come in after being told no twice by closer vets this was so heartening. And then from Kerinne at the front desk who greeted us and made us comfortable, to the wonderful RVT Janette who took Taylor's vitals and listened to my concerns to the amazingly kind and compassionate vet, Dr. Felton we felt like we'd hit the jackpot! I would HIGHLY recommend this animal hospital and have already shared their information with my sister! Thank you, Companion Animal Hospital!