VEG was there for me and my puppy when she got into something and started acting sick. They brought…read moreher inside immediately from the curbside and I was able to stay with her the whole time. The veterinarians were kind and knowledgable and kept me informed throughout the entire time they treated her. I hope I never have to return, but if I do, I know my dog will be in the best hands.

No one wants to think about pet emergencies, but if you do VEG is a great choice!!…read more My senior dog was unable to bear weight on his back leg suddenly and we called our vet to only be passed along to VEG. My town has an AVETS, but they are not preferred with tons of bad reviews.... So we immediately popped open to see if VEG was the same. It wasn't... VEG is in a brand new facility and has everything to make your experience better. Yes, we still were there for 5 hours. But... the seating is cascaded around the central hub of doctors and nurses with little couches and alcoves of benches. Our dog didn't like the hard floor with his hurting leg but the nurses immediately brought over a comfy dog bed for him. The staff were all so nice! Youthful, genuinely happy, and comforting for all the animals. I will always choose to go here!

Thanks to their care my little pup finally was healed after a year of treatments for an accidental…read morebite on his muzzle. Thanks to Dr Ramsey he received an antibiotic that took care of the infection and finally healed his wound after a year of treatment. So grateful for his primary vet for referring us. It has been 4 months now with no new issues.

They lied to me and said my dog was on her death bed back in pne of the exam rooms and wouldnt let…read moreme see her while pressuring me to buy a cremation package or burial plot...,said she was suffering and neede to sign the papers to end her suffering and make up my mind, they had me in their mourning room for dead or dying pets. Kept sending differrnt reps in to talk to me to " do the right thing", I refused. I snuck into hrr room and she was joyfully playing with 2 handlers, playing ball! They are scammers. Then charged me 7000$....I grabbed my baby out of that room and left with her, she was just fine, and shes still just fine! Im getting a lawyer... How horrible....and I bet they dont post this truth too!!! Carolyn Bonus 0 rating forever!!!!!What were they really going to do with my dog?

I needed to get my dog to the vet. I usually take him to a place in WV. When I called them, they…read moresaid they had a machine down, and if my pet needed xrays we would have to be sent out. I said who do you recommend? They told me Med Vet. I was so scared to take my baby somewhere that I didn't know and he didn't know and I knew it was his end of life. I can't say enough good about the staff at MedVet. Me, my son, and my Ollie were treated so kindly from the minute we walked in. Dr. McGuire came in and sat on the floor with me and Ollie to explain what was going on. The tech laid on the xray machine with Ollie and petted him to keep him calm. I couldn't even get some family members to do that. I'm grateful I had the opportunity to go there and meet them. I wish the outcome was different, but it wasn't. I just know someone reading this may come across this situation and be scared like I was, but I trust when they say they will love them like they are their own, because the did, and they didn't even know us.

If I could give zero stars I would. Sat in our car for 20 minutes to do a Parvo test. Came back…read moreclear so we went inside where a 3 month old puppy and I sat for 9 hours. No one checked on us.Puppy threw up twice and they had to clean it up. He was still not seen. About 6 of us sat that long. When we saw the Dr shewant to do very expensive tests since the Parvo test they gave was only 95%. Also other expensive tests. I told her my REAL Vet opened in 9 hours and I would go there. Massive rip off. Everyone who was seen before us said the same thing. $500,00 to $600,00 for 9 hours and they were all told more expensive tests were needed. And my puppy is still sick. DONT GO HERE

We had to take our Little Doggy of an evening for an emergency with his jaw, not closing. The…read moredoctors and staff were very kind and compassionate. My only regret is that he spent four hours alone in a cold room and they wouldn't let me go back and see him. It was four hours of his last day with us that I missed out on holding him.

BluePearl is a chain of specialty and emergency veterinary hospitals in dozens of states across the…read morecountry. This particular BluePearl location was formerly called the Pittsburgh Veterinary Specialty & Emergency Center (PVSEC). It has a 24-hour emergency department and also offers specialty services such as cardiology, neurology, dermatology, oncology, ophthalmology, surgeries, and others. For probably over a decade, I have taken my cats and dog here. Below are details about some visits in the past couple of years: Story #1: In January 2024, my husband and I noticed that our dog Olive had an unsteady gait on all four legs, completely stopped eating food and drinking water, and had urinary incontinence. An emergency veterinarian at BluePearl did a physical exam and an x-ray for Olive. The veterinarian diagnosed Olive as having hip dysplasia. She gave Olive an injection of methadone, prescribed a short course of gabapentin, and told us to follow up with our regular veterinarian in several days. This emergency visit cost $608. My husband and I thought that this diagnosis and treatment were incorrect, so on the next morning, we returned to BluePearl. A different veterinarian performed a more thorough physical exam, and she noticed that Olive's eyes were blind. An ophthalmologist said that Olive's optic nerves were inflamed. I requested a neurology consult. The neurologist admitted Olive to the ICU. He ordered vital signs, laboratory tests, an IV catheter and medications, a ventilator, an x-ray, an MRI, etcetera. Hours later, the neurologist told us that Olive had "by far the worst scenario": brain cancer that had spread through much of her brain. Later that day, a different veterinarian euthanized Olive. The total cost for the emergency department, ICU, and euthanasia was $5,688. -------------- Story #2: In February 2024, my cat Nika strained to urinate and had red urine, so we took her to BluePearl. A veterinarian performed laboratory tests and an ultrasound. Several hours hours later, the veterinarian diagnosed Nika with kidney disease and a urinary tract infection, and she ordered an antibiotic and a pain medication. The total cost for this visit was significantly higher than the estimate and was $1,225. In March 2024, Nika's regular veterinarian could not determine what was causing her days-long inappetence and constipation, so he referred us to BluePearl's emergency department. At BluePearl, the employees at the front desk said that a veterinarian would be assigned to Nika in a couple of hours, but the wait time was actually several hours. Around 3 AM, a veterinarian called me and said that we had previously consented to spending $4,000-6,000, but we had actually been told $2,000-4,000. The veterinarian performed laboratory tests and an abdominal ultrasound, and she ordered IV fluids, an enema, and several medications for nausea and vomiting, appetite, etcetera. We kept Nika in the hospital for two nights for a total cost of $4,046. I thought that the veterinarian performed the correct tests and treatments and that she gave the correct post-discharge instructions. In the following months, we took Nika here for a couple more visits. Generally across all of our visits, the wait times were long, the final costs were significantly higher than the estimates that we had been given, and BluePearl has not always communicated test results to our regular veterinarian or even to me, so we wasted that money. As a result, we will still consider using BluePearl for after-hours emergencies, but I feel eager to try a couple other veterinarian hospitals that are opening near me.

Amazingly kind, compassionate and knowledgeable people! They are upfront about cost and care of…read moreyour pets. I had a follow up with the normal clinic and they are just as wonderful. They took such good care of my dog that I changed vets to make them our primary.

No one ever wants to end up at the Emergency Vet but we had a great experience here. The staff was…read moreall very friendly and the treatment was affordable.

My cat was diagnosed with a heart murmur by a vet that didn't have access to an x-ray machine. I…read morewas told to try All About Pets...so I gave them a call and the receptionist might be the worst human being I've ever spoke to on the phone in my life. I simply asked why I had to pay an exam fee when I had already gotten my kitty an exam. At that point, the receptionist told me I wouldn't be a good fit for this place because I was already questioning the fees. So my dying cat was turned away from getting medical care from this facility because I asked if I had to pay an exam fee if she was already examined. I urge people to stay away from this place. The rudest person ever answers the phone.

My favorite Vet! I have multiple dogs ranging in age from 3 to 15. Dr "S" is great at early…read moredetection. Proactive but doesn't do unnecessary procedures. Kind and thoughtful. Very caring and competent staff. Progressive thinking. I use the Canonsburg location, but the same great doc and mostly same staff at Washington office.

Dr Peery was great. All staff worked quickly and effectively to treat my dog after being…read morepotentially poisoned. I appreciate them being the only vet open on Sunday, that can treat hospital level emergencies, within 20 miles from me. They did not add any unnecessary treatment and felt the urgent care bill was fair.

I wish I could give negative stars. Truly a nightmare dealing with this place. A predatory,…read moremanipulative, and money hungry establishment. My Great Dane had a foreign body bowel obstruction diagnosed by our local vet, but their surgeon was out of town. I was told to go to an emergency animal hospital in either Monroeville or Pittsburgh, because his condition is an emergency and he needs surgery, "today", said my vet. He was sick for 3 days prior to this. Monroeville is easier for me to get to, so I took all the clinical documentation given to my by my vet, and rushed my dog to Avets. We got there and had an immediate wait. He was eventually triaged, then we were sent back out into the waiting room despite his suffering. This is where our 12 HOUR wait began as my dog deteriorated and became severely dehydrated. During our wait, several other dogs in much less dire condition (tails wagging, jumping, etc) walked in hours after we'd already been there, and were discharged within a very timely manner while my dog suffered and deteriorated with a medical emergency. Finally, at 1:35am, I was able to speak to a veterinarian about my dog's condition. We were told surgery would be $7000 upfront, and in this economy, that isn't the kind of money most people have between the couch cushions. We opted for medical management to the tune of $2200 so we could have time to think and possibly come up with additional funds. Keep in mind, we paid these people this much to care for him for *at least* 24 hours. That's their job. At 3:30am, our dog was admitted and we were able to go home. Less than 12 hours later, we were called multiple times, told he needed surgery or euthanasia as his condition had worsened. Basically rushing us to make a decision after they'd already made us wait for 12 hours. I guess they don't like caring for patients whose owners don't have unlimited money. We told them when we first got there that we knew he needed emergency surgery, but we were dismissed until they let our dog deteriorate in their lobby for 12 hours. We were several hours out of town at this time, sleep deprived from the 12 hour night before, and ended up getting there at 4:30am the following morning. When we got there the next morning, I inquired who makes their triage decisions, because they clearly made the wrong call and need some kind of additional training obviously. The vet told me that a bowel obstruction only becomes an emergency when sepsis occurs, so essentially my pet wasn't sick enough to do surgery on, despite several other less serious cases being discharged before us. A tech was extremely rude, condescending, and disrespectful. I matched her energy and she didn't like it. Refused to give us our dog unless we signed papers we disagreed with, then threatened to call the cops on us if we didn't leave without our dog. Illegal to keep my property against my consent, by the way, so she needs to brush up on the law. We finally got our dog back after arguing with them for an hour. The male veterinarian was cold, clinical, and lacked compassion. More concerned with his rude staff's feelings than my dog. The tech I dealt with disrespected my mother. They seemed more concerned about getting their money than caring for my dog. Fortunately, our local vet was able to save our dog for a fraction of the asinine price they were asking for. Do not bother with this place. You'd be better off waiting out your local vet or going to Pittsburgh. Money-grabbing, evil people who try to con you with pet insurance because they charge 3x the amount as a normal vet for the same care. They did nothing for my dog and charged us $2200 for it. Never again.

Everything. That you are treated like a human being! They are kind and helpful! I appreciate their…read morepricing and quickness!

I think they're probably competent vets, but the energy in this place is depressing. Not one…read moreperson said anything to my dog or acted like they cared about her. Only one person smiled out of the several that I interacted with. I got the sense that nobody liked being there. When Dr. Stone came, she stood in the doorway with her mobile laptop table, didn't look at or say anything to my dog, asked me some questions, and then had a tech take her to another room for the exam. I've had dogs for 50 years, and this is the strangest most depressing vet clinic I've been to. It's the only time one of my dogs hasn't liked going to the vet.

I was there very recently to have my dog groomed. She was very nervous and I wasn't sure how she…read morewas going to do as she had come from a shelter. They were terrific with her. They took their time they let her come to them. They made sure she was comfortable with them, even allowing her to sit in their lap. They did a wonderful job and I highly recommend them.

They were absolutely amazing with our 2 dogs! All extremely sweet people work there! Very patient &…read morewilling to go the extra mile (:

Consistently rendered excellent care, even for my dogs overnight hospitalizations. I trust Dr…read moreRadcliffe with all my fur babies anytime. He answers concerns. I even wonder if one of my pups likes Dr Radcliffe better than me?!

Not enough staff ACTUALLY WORKING. If your pet is hospitalized just know that your pet will be left…read morein the care of an ASSISTANT...not a veterinarian or even a veterinary technician but an ASSISTANT who may have 20-30 other animals to care for ALONE. If you don't mind your pet laying in their own urine and feces for possibly hours this is the place for you.