unless you are taking a farm animal I wouldn't put my dogs in their care again. They have…read moremisdiagnosed or been unable to provide the care needed. dr Horner has no compassion with the people or animals that are his clients.

Steel Vet was wonderful. My cat was having an issue with his ear. When I called, they squeezed me…read morein the same day (it was a Friday and they did not want my cat to go through the weekend with an ear, not feeling well). Once I got there, they were sweet and kind and gentle with my cat. They answered all questions (even ones not relating to his ear) and treated him for his ear infection. Before they sent us on our way, they made sure to ask if I was ok and knew what I needed to do to continue my cats recovery. We will go back when needed.

Took a cat with FIP here to have his abdomen drained. Unbeknownst to us, the vet left to attend an…read moreevent with her child, and left the procedure in the hands of an assistant, who drained so much fluid from his abdomen that my mother, who is a human RN, said that that would have caused a problem for a human to have that much removed at once. The cat went into a spiral shortly after we got him home, and died very soon after. When I raised objections to Dr. Sacksteder, all I got was defensiveness in response. I will never return to this vet.

Possibly the best Vet I ever worked with. Kind, friendly, super knowledgeable Dr. with common…read moresense treatment plans. Gives suggestions on how to be proactive but is not pushy. The staff is very friendly and helpful as well.

Very quick to get an appointment. Seemed to really care about pet. Would recommend.read more

My experience with this vet has always been pleasant and positive. They are caring and…read morecompassionate they always make you feel good about being a responsible pet owner. They are not an emergency vet but will always help a pet in need. I would recommend this Veterinary Clinic to anyone who's fur babies need care.

This practice is a wonderful resource for all pet owners, from those with horses to dog and cat…read moreowners. I am particularly grateful to Dr. Amanda Conklin for her personal and professional care. I highly recommend the staff and vets!

I wish I could give 0 stars. Just got off the phone with my vet telling me that I'm no longer…read morewelcome there because of how I apparently mistreated her and her staff. My dog is on a pretty high prescription of trazodone, and has been for a while now. The last time she was at the vet was March 2024 but we have been giving her this medication long before that and through this past month being August 2025. When I went to refill her medication through our pharmacy (which is not at the vet) we apparently ran out of refills, so they reached out to the vet, a total of four times before Labor Day weekend. When they weren't getting any response back, I took the liberty to contact the vet myself. I was told by the vet assistant that an appointment was overdue and needed to be made because apparently there needs to be an annual check up. No one told me an annual check up was needed to continue giving my dog this medication but here we are a year AND A HALF later, and we were still able to refill and give my dog this medication until now. So after being told that I need to schedule an appointment, apparently the next appointment isn't for a few weeks. So I asked if the prescription could be filled until the doctor could see my dog. After being told by the assistant it was not possible to get a refill, I persisted this medication was needed, and she later stated would need to chat with the doctor. After a few minutes, the doctor called me back and told me she could lose her license by refilling even just a few days of medication because she needed to see the dog since it's been over a year. No one told me an annual checkup was needed and this prescription was on autofill, so usually when it's low, the next refill is waiting at the pharmacy. Apparently it was my responsibility to be on top of annual appts, but I was never informed annual appts were even necessary for this prescription, especially since it has already been over a year and we've received multiple refill already after an appt would be due. So now the vet was still refusing to fill this prescription, even a small amount until the appt date. To me this sounded like she was trying to change my dog medication from her current prescription down to zero until she could see my dog. I implied that she's changing my dog's medication before she can see my dog, she is breaking her own rule. It would make more sense to me to keep her current medication until she can see my dog and adjust whatever is needed. After a few words back-and-forth, I insisted this medication should be kept the same and at least refilled until the appt, but she then told me, "based on your interactions with me and my staff, its become clear to me how poorly you treat your dog, and I refuse to fill this prescription on principal alone now." Obviously I'm frustrated at this point, so I may have replied with a few unkind words because she insinuated I don't care about my dog, when I am simply trying to get the medication she desperately needs. She then told me the appt is now cancelled and I'm no longer welcome at the office anymore.

All the vets are great here dr Richardson and dr Solvine have treated all 8 of our dogs over the…read moreyears the staff is very pleasant and helpful and understanding. Plus we travel with our dogs and there are banfield as everywhere so it makes it easy if we need anything

I have been going here a few months ago as I am a new puppy owner. I love it here- the staff and…read moreall the vets are fantastic. They are knowledgeable and so kind to work with your schedule. The puppy plan plus / puppy plan they offer is AMAZING. so worth it!!! I highly recommend. Gunnar is one happy healthy pup thanks to banfield washington!

They closed with no warning and have been closed for months. Took my pet to Scott Township…read morePetWellness Clinic and sat for 3 hours to be seen. Then found out if their Vet didn't see your pet, you had to have a physical by the Scott Township Vet before medication would be issued!!! My pet was seen by the Washington Vet before they closed up shop, but that doesn't count!!! Very poor system and I will never use them again!!! I suggest find another Vet and do not use the PetWellClinic System it's not reliable!!!

There was no wait. We walked right in. I sign up on the computer pad at front door. It's a big open…read moreplace. The room they check ur animal has glass where u can see in and out from waiting room which made me feel comfortable bc I HATE when vets take my animal behind closed doors where I can't see (I always mandate to go back with them). I took my cat in there and she was insanely gentle with her. The vet was a you get black lady. I was really nervous because my cat was sick and I'd never been to this clinic before so I didn't know staff. Honestly This place far superseded my expectations and I Would definitely recommend this place.

Wonderful office staff and doctor was very compassionate. Very reasonable pricing. Was so scared…read morefor my dog and they really took their time in explaining everything.

Start in office appointments with the pets, no waiting outside in the car people want to be with…read moretheir pets specially when they are sick! Have more respectful communication skills. Some staff there needs to lose the attitude!

I fully believe my cat had substandard care. He died about a month post surgery. He had a leg…read moreremoved for likely cancer. It wasn't cancer. I asked another vet to read the chart after he passed and was told there was no firm indication of cancer. I asked about specific words to Dr. Depompeo about the look of the mass. She said those words (speculated, spiny, outward reaching) were in the chart. I sure can't find them when I read it! I believe she failed to look at the chart and lied. If an animal dies in a month after surgery, if I head that dept, you better be damn sure we would know WHY the animal passed. He was 8 years old. His name was Freud. The medical director is a smug, arrogant weasel, in my humble opinion. I call this place the BUTCHER SHOP. Please GO ELSEWHERE!!!!!

Not considerate of others times. If you value your time, I recommend going somewhere else for…read morespecialty vet care. I can understand a long wait for the emergency vet care however why make an appointment time if they still haven't seen you and hour and a half later. It's funny there's a review about someone running late and then making them move their appointment but this place wants you to show up early and then wait over an hour for your apt.

Unfortunately I had to put my 16 year old black cat down to rest.4/1/20. She was sick and suffering…read morealthough she was scheduled for a vet appointment I just couldn't bare to watch her suffer another night. So people were suggesting vets that come to your house. So I called around and Dr Tammy Padgelek called me back. I cant thank her enough for her sweet and kind service. And I'm glad my cat was in the comfort of her home. I highly recommend Dr Tammy. Thank you so much for your service you put me to ease. RIP Pepper.

This is an amazing service. Our sweet boy was able to take his last breaths in his own home stress…read morefree. Dr. Mary Bender was so compassionate and professional. I called that morning and she was able to come out that afternoon. I highly recommend this service.

After a bad experience with another pet sitting service (dogs were their priority), we discovered…read moreFetch and used them for over a year when we lived in Pittsburgh. What I love about their model is that you get assigned an animal sitter which I prefer so that our cats get comfortable and familiar with one person. Obviously if they are unavailable, Fetch can arrange for a back up. Our cat sitter was Paulette and she was warm and wonderful to our two cats! She would send photos during each visit which gave us piece of mind. She would come twice a day, usually for 30 minute visits. And she was always ready to care for our furbabies on short notice. I highly recommend Fetch and Paulette for peace of mind when you have to go away! Billing is done monthly and you can add a tip if you are short on cash before going away.

I've used Fetch for 6 years now. The walkers they hire genuinely love dogs. My dogs love them (all…read morethat matters for me!). Very responsive and Trustworthy business.