I had my 2nd child with Diana Health in 2023 and now am about to have my 4th there…read more I had my 1st child in Nashville at St. Thomas & a Dr. from Heritage Medical. After having a less than ideal experience, I switched to Diana mostly because of Dr. Sizemore & Dr. Kellett. I was told they would be able to give me the best chance at a vbac (which I was able to successfully have because of Dr. Kellett & Diana Health). The practice has grown A LOT since my first visit in 2022, the waiting room is often packed but they still are efficient. I drive from Nashville to Smyrna which isn't too bad (20ish min) as long as I plan my appointments around traffic. Diana Health is often on time for appointments. There's been a few times a doctor has been delayed, but it's rare. I've probably had 60 appointments across 3 births and this has maybe happened 2-3 times. The doctors at Diana health are great - I've had Kellett, Sizemore & Grimm. They have 2 new doctors that I haven't had any experiences with. The midwives are really hit or miss. I've seen a lot of different midwives because I often schedule appointments based on time vs provider. I've found the midwives that have had children to be MUCH better than the ones who have not. I've had a few weird experiences with midwives so now I go to their profiles online to make sure they have had kids before I schedule. The ones who haven't have induced unnecessary fear & I think some of it is the difference between reading something in a book vs actually having the experience of being pregnant. Obviously there are probably great providers who have no kids vice versa but I don't have that much time to figure it all out. My experience with the ultrasound techs is great. I really like the women I've seen and they are kind, fast & overall pleasant. My experience delivering at the hospital has been great with the nurses and whatever midwife/doctor is on call. I've had some issues with insurance and billing. It's frustrating but I've been able to work them all out eventually. I don't feel like this part is better or worse than any other medical office. Overall, I'd recommend Diana Health. I truly believe everyone there wants what is best for me & my babies. They are collaborative & supportive of my choices. My only complaint is their online system for checking in and billing. It sends a truly unreasonable amount of messages about payments or saving a card on file. In the past the person at the desk just had me pay before my appointment when checking in, which feels more reasonable. I'm not going to save a card on file, there are too things that get messed up on the billing & insurance side. I have gotten 1-2 messages a week for the last 25 weeks.

The ladies here are so sweet and my doc Patty was knowledgeable and helpful. I would give them 10…read morestars if l could

A friend recommended this OBGYN practice to me, and I'm so grateful that she did. I made an…read moreappointment on their website about a month in advance, and was able to verify that they accepted my insurance as well. New patients start out with their WHNPs rather than with an MD, which makes total sense to me. There are detailed bios and availability calendars online for all of their providers. If you've never been to this office before, parking can be a bit tricky to figure out. There's a garage for patients off of 20th Ave., and the easiest way to find the entrance is to turn right on State St. and then left into the garage. After parking, you'll want to take the elevator to the second floor walkway over to the medical building, and then follow the signs in there to another elevator and take that up to the fifth floor. It sounds more complicated than it is, and it's easy to remember after you do it once. The office waiting room is beautiful, with lots of natural light, plenty of seating, and a gorgeous view of the Nashville skyline. There were dozens of women waiting for appointments, but the check-in process is all done online through a QR code, making it super quick and easy. Their team is efficient - and it makes sense why they can see so many women in one day! I saw Elizabeth Napier (Lizzie) and have nothing but wonderful things to say about my appointment. To any women who are putting off their well women exam because they don't know where to go ... this is the place!

I've been seeing Dr Samples for years and I definitely recommend her! It took me a long time to…read morefind a gyno I was comfortable with.

I'm so torn to only give three stars, because the location is great and the physician is…read morephenomenal. My problem is that every time you go you are waiting for at least 90-120 minutes to be seen after your appointment time. The first visit was 90 minutes late, but as a new patient and given the fact that her bedside manner is tremendous i thought it fluke. Many third visit back today, it was 120 minutes and i went to ask how much longer they told me another 30 minutes. Advice: the providers are WONDERFUL. The time management is not so great (healthcare bureaucracy). If you have a full day off --- do yourself a book an appointment. If you took time off work... don't bother and find another group.

One star is generous…read more This office has some of the worst patient communication and customer service I have ever experienced in a medical setting. Today, I spent TWO HOURS trying to reach someone. No answer. No callback. Nothing. When I finally got through, I was told there were "no providers" available to help me. I questioned that because this is a large OB/GYN practice. Suddenly, after the front desk spoke with the medical director, the story changed: there actually WERE providers there -- they were just fully booked. So after wasting two hours trying to get help from my own OB's office, I asked if someone could squeeze me in. Their solution? Go to the ER. What exactly is the purpose of having an OB/GYN if your own office is completely inaccessible when you actually need medical care? And this is not a one-time issue. At my previous appointment, I sat in their office for TWO HOURS because the provider I was scheduled with had called in sick. No one bothered to call me beforehand. No one apparently thought my time was valuable enough to notify me before I showed up and sat there waiting. There is a staggering level of disorganization and indifference at this practice. I understand that doctors get busy. I understand that schedules fill up. I understand that providers sometimes call in sick. What I do NOT understand is an office that repeatedly fails to communicate with patients, leaves them trying to get through for hours, gives conflicting information, wastes hours of their time, and then essentially tells them to go somewhere else when they need help. Patients should not have to fight this hard just to get basic communication from their own doctor's office. If you value responsiveness, organization, respect for your time, or having any confidence that someone will actually help you when you need care, I would strongly recommend finding another practice. Based on my experiences here, this office seems far more concerned with managing its schedule than taking care of the patients on it.

Dr. Montville is da bomb dot com. She can deliver a baby better than anyone. ‍All of her patients…read morejust LOVE her. She always makes light of even the most stressful situations with her witty personality! She is kind, she is patient, and she is just the best. She loves yoga- which keeps her calm and caring. I just love Dr. Montville and so does everyone else! I wish everyone could deliver a baby as well as she does. She is just a cut above the rest. Speaking of cut above the rest- wow, can that doctor do an AMAZING C-section. You can't even tell you've had surgery because her incisions are so small and perfect! She is just awesome. If I had to have a c-section, she's who I'd want to do my surgery! And she's done within a blink of an eye . I would nominate Dr. Montville for the Nobel Peace Prize for sure. She's just that great! If I could give her 638228 stars out of 5 I totally would!!

Searching for a girly doc is about as fun as going to the girly doc. For this reason, I had become…read morereally good at putting off a visit. Finally, I just called Women's Group of Franklin and made an appointment with whoever they had available. Lucky for me, it was Dr. Montville. Dr. Montville is relatively new to the practice, so her schedule is easier to get on, but I imagine it will be filling up fast. She's great. She didn't give me grief about my historically laidback approach to preventative healthcare, she addressed my questions, and kept me informed on what I need to know. The exam was quick, but it didn't feel rushed. Dr. Montville is kind, actively listens to you, and brings a comforting personality to an awkward situation. And since I tend to joke a lot, it was very important and comforting to me that she joked back. I highly recommend Dr. Montville to anyone looking for an OB-GYN. She's awesome.

Dr Macey is the best OBGYN on this planet. When I go in that office his nurse remembers my name…read morewithout looking at my chart and she also remembers my daughters name and asks how she's doing each time I go in. I was freelancing and didn't have insurance for a while and then got a new job and was extremely busy, so it had been 5 years since I had gone for my annual exam. Dr. Macey said, "The last time I saw you, your hair was longer and darker". He was absolutely right!!!! HOW COULD HE EVEN REMEMBER THAT WITH ALL THE PEOPLE HE SEES EACH DAY????!!! I LOVE Dr. Macey and his nurse Lori. When I go to them I feel like a real human and not part of a cattle call. They are very thorough and you can ask them anything without feeling embarrassed... but you probably wont have to ask anything, because they will tell you every scenario of anything you could think of before you even have to. I would never go to anyone else... if I had to move to Australia, I would fly back to Nashville once a year to see Dr. Macey. My daughter is grown now and goes to Dr. Macey. When she goes in, they ask about me and told her that I really needed to get in there. When I told Dr. Macey that I bet he will be delivering my grandchildren in the next few years, he tilted his head and said in a humble sincere voice, "Oh, I really hope I do". Of course he will!!! My daughter loves them too!! Thank you Dr. Macey & RN Lori!!!!

Dr Macey is never rushed. He listens and always follows up with your appointments as needed. He…read moreis up to date with treatment and medical care giving you options so you can make the best choice for yourself. Staff is great too!

Dr. Kurzynske is THE best primary care physician!…read more The office staff are professional and helpful. In urgent situations, they make every effort to assist. Dr. Kyrzynske's nurses are professional andcompassionate. I've never felt rushed as they gather information, review medications, or make notes for Dr. Kurzynske's review. But, it is Dr. Kurzynske who makes one feel like a real person with real value with real issues. He listens attentively, probes to ascertain issues, is not rebuffed by questions, and makes his patients feel like they've been heard and receiving the best medical attention and actions that a primary care physician could offer. He is knowledgeable and trusted to be current in that knowledge. He views patients as whole persons, physically, mentally, and emotionally. He sees the patient in context of their circumstances (i.e., impacted by needs resulting from work and family situations). His compassion is real and comforting. He is forthright in positive and helpful ways. His sense of humor is appreciated. Dr. Kurzynske is one in a billion!

I am not sure how Dr. Pak was given a license to practice medicine because he is that stupid. He…read morestands there with a pen and clipboard and stares at you like you're the first human body he's ever seen. He is the only doctor I've met who looks like he needs a referral himself. Come to think of it, none of them look healthy. I've seen more diagnostic confidence from the Magic 8-Ball in my kid's toy box. Worst bedside manner I've ever experienced. Has no medical knowledge or recommendations when asked. Women in the office are all overweight and rude except for one. Save yourself the headache and do not go here. If you practice health, you should at least attempt to appear healthy. Dr Pak knows nothing about health.

I went in to discuss some recent lab results and had a couple of questions that weren't really…read morecovered in the paperwork. The provider walked me through what the numbers meant and what was actually worth following up on, which made the whole thing much less confusing. The visit itself was pretty relaxed, and I didn't spend much time sitting around between steps.

Do not recommend…read more This is the first time in my life I have ever written a review. I made this Yelp account to write this review. I don't know if I am doing this correctly, but I would honestly advise against using Sterling. I made an appointment months in advance because I was struggling with depression and wanted to pursue getting antidepressant medication in addition to diet, exercise, and therapy. I confirmed my appointment two days in advance, signed my forms digitally, and was glad about getting help for my condition. They responded to my confirmation with an additional message, so my confirmation was confirmed. Thirty minutes before my appointment, they let me know it had been cancelled. I called the office to ask why, and perhaps reschedule. I get it. Sometimes physicians get sick or have a family emergency. That would have been totally okay and I could have done the appointment another time. The receptionist pretty rudely informed me that my would-be psychiatrist quit a month ago, and that she was no longer with Sterling. I told her that was a bit confusing for me as the patient, because they still confirmed my appointment. She responded to this negatively as well, and when I asked about scheduling with another physician, she said that would be not likely or not possible because Sterling only has one psychiatrist and he is far too booked up. I really needed help with my depression, and I wish that Sterling hadn't given me what was basically a fake appointment. I also wish they weren't so rude when I was following up looking for care. If I had known my physician quit, or that the appointment wasn't happening, I could have gotten treatment somewhere else. Now, I am still in need of medical advice regarding my depression, but I'll likely have to wait a few more weeks to get advice somewhere else while my condition worsens. I can't speak for every physician or every patient experience, and I am sure that Sterling has some great physicians and patients with great experiences. However, my experience was pretty bad. My advice would be to either get psychiatric care somewhere else, or to pick up the phone and call to confirm appointments, because they'll apparently mislead you about availability and confirmation through both text and email. Thanks.

Dr. Woods practice is amazing. My friends and I have been going for many years and it is easy to…read moremake an appointment and very little wait time. Dr. Woods is professional and personable. I actually work in healthcare and sought her practice out many years ago because I knew she gave stellar competent care in a caring understanding way. She listens and you don't feel rushed--which most clinics now make you feel like cattle being herded through. Here you feel valued and not rushed. Highly recommend.

Dr. Susanna is wonderful. Very patient to the patient and listens carefully; the front staff was…read morefine also, cannot see what other reviewers have said.